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The 1899 Wright Inn and Carriage House
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Reviews (650)
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All reviewsbob and barbaragreen roomcelebration suitewilkinson roomprivate breakfastother guestsvictorian stylehistoric districtowners and staffthird floorbed and breakfastprivate bathroombreakfast was deliciousfront porcheach morninglovely homeoff street parking
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Reviewed October 13, 2012

We thoroughly enjoyed our first visit to Asheville, and staying at the Wright Inn greatly enhanced our experience. The house stands in all its vintage glory in the middle of an old residential neighborhood surrounded by magnificent trees, but also affords easy access to downtown, Biltmore estate and village, and other areas of interest. The owners and manager were hospitable and knowledgeable hosts in true "southern style." The formal breakfast served in the warm surroundings of the antique filled inn was fresh and hearty and prepared one for a day of sightseeing. Our sleeping room was on the third floor, and while requiring some climbing, added to the charm of staying in an inn rather than traditional hotel. From our dormer windows we looked out onto the canopy of trees that offered a hint of the glorious Fall colors yet to be enjoyed. Thank you Bob, Barbara and Shirley. We look forward to our next visit, Joan & Margaret

  • Stayed: October 2012, traveled with friends
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Thank MargaretS203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2012

We chose this Inn because of its inviting web-site and reviews; however, we were disappointed with several things. Our room was on the third floor, which was extremely difficult to get to. Getting to the second floor was easy, but in order to get to the third floor, one had to go up steep narrow stairs that turned half way up. Although there were railings, they only accommodated part of the stairs. It was not fun taking suitcases up, then down these scary stairs, much less traversing them hands free. Our room was nicely appointed, but it had a separate bath in a common hallway. We knew this, but were surprised by the condition of the bathroom. On first appearance, it looked clean; however, numerous long dark hairs were noted all over the floor (we have short hair), and it looked generally dirty. The first breakfast was terrible and consisted of an egg pie?, filled with mysterious ingredients, poor taste, along with an overly sweet cobbler. No toast or bread product was served, or offered. No juices were seen. Apparently, there was yogurt and soft drinks in a refrigerator outside the kitchen, but we did not know this until we were getting ready to leave. The Innkeepers and an older staff member were friendly, helpful with directions and ideas, which was good. Overall, the experience was a disappointment, and not what we were used to.

  • Stayed: October 2012, traveled as a couple
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1  Thank PJ9156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gizmo999, Owner at The 1899 Wright Inn and Carriage House, responded to this reviewResponded October 20, 2012

Since you have decided to air your dissatisfaction in such a public forum, I feel I must address some of these issues as others reading them may question our integrity.
Whenever anyone books a third floor room, we make sure they understand that they must go up another floor which is accessed by a "servants' backstairs." Guest are also apprised that two of the rooms on this floor have detached, private baths across the small sitting area as there is no hallway on this floor. As stated in your review, you knew this and booked the room anyway yet seem somehow surprised.
We try to keep our rooms spotless as most guests have attested to. Our housekeepers do the cleaning and then it's inspected by Bob or myself, or an assistant innkeeper. If some hairs escaped detection, all you had to do was say something and the issue would have been addressed. To say that the bathroom was generally dirty is totally untrue.
Egg pie? The dish you had was a creamy egg strata and has been on our guests' favorites list for over eight years. Mysterious ingredients? All recipes sit out in the parlor for your perusal. Or you could have asked. Actually the strata is made with bread in it and doesn't require a side of "toast." The fruit that day was a peach cobbler which has no added sugar in the recipe. We serve breakfast breads or muffins only on the days it suits the menu. Had you asked for more bread you would have been accommodated. I trust breakfast on the other days you thought more suitable since you did not list them as terrible.
EVERY morning, the dining room side board has water, juice, teas, regular and decaf coffee. I'm not sure how you managed to miss it. Did you ask for assistance?
We go through a very standard, practiced, check in procedure which is designed to give our guests all the necessary information about the house. When you are taken into the dining room, the breakfast procedure is discussed, dietary restrictions checked and on the side board is the menu of the next morning's breakfast, coffee times are mentioned as is the fact that there is a guest refrigerator with ice and other goodies. I don't know how you only found out about the fridge when you were getting ready to leave.
Had any of these issues come to our attention at the time, they would have been handled immediately. Voicing frustration after the fact is like closing the door after the horse has escaped.
In closing, I would like to thank this reviewer for giving us the identical rating that she gave the Biltmore Estate. At least we are ranked equally alongside the largest, most opulent private residence in the United States where hospitality was built into its cornerstone also.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2012

We came with a houseful of women and stayed at the Carriage House behind the Inn. Full patio with furniture, and a gorgeous cottage, considerably more spacious than the Inn. The kitchen was fully stocked, although small, it had coffee and bagels and yogurt waiting for us each morning. The Innkeeper who stays next door always asks after our comfort and ensures his help has completed their duties each day. We came back from a wedding one night plastered creating quite a ruckus before turning in, yet no complaints. Like any vacation home, there's not necessarily ample supplies like silverware or sizeable towels. Can't really complain.

  • Stayed: October 2012
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Thank ASUgringa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2012

Shirley, the innkeeper, was especially friendly and helpful. The breakfasts were delicious and their presentation was attractive. We loved the freshly baked cookies in the evening. On the weekends there were extras like wine and cheese on Saturday and snacks in the evening. The inn was in a beautiful historic district, close to downtown. The inn itself is on the national historic registry. Beautiful gardens surround the house.

Room Tip: We had the "maid's quarters" on the third floor. It was a lovely room and very quiet, but hard to carry luggage up and down. We were aware of this before we signed up for the room, but it is something to consider. There are no elevators and the staircase is very narrow. Be careful to ask if your room has a private bath or not. Two rooms on our floor did not, and people were scurrying to and from the bathrooms; It added to the adventure for us and seemed kind of humorous, but ...
  • Stayed: September 2012, traveled as a couple
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Thank flnative2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2012

The Carriage House was a perfect place for a gal's getaway with all the comforts of home. The house is withing walking distance to downtown for a day of shopping and dining. The staff and owner are very friendly and go above and beyond to make your stay pleasant.

  • Stayed: September 2012, traveled with friends
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Thank Carla Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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