We recently went to Asheville to visit friends for a few days and needed pet friendly accommodations. From the pictures and reviews on the internet we selected the White Gate Inn.
As we came in the front door I immediately wanted to cancel our reservation. We couldn't park the car, bring the dogs inside or see the room until we gave them a credit card and paid for the 2nd and 3rd night. Once we paid we were shown where breakfast would be laid out the next day at 9am only. We asked about having breakfast later and Frank said absolutely not, one serving at 9am and no chance of having a plate saved or brought to our room. We fortunately had rented the J. Kilmer suite which came with a not very well stocked kitchen. One tv in 2 bedroom apt. and the tub was barely big enough for one adult.
The next morning we had a limited breakfast and returned to our rooms. We decided to check out early and return home since the place was not what we expected for the high price we were paying. For over $300 a night I expected real luxury. The owners didn't want to refund our money for the 2nd and 3rd night. Very rude treatment from people claiming to be in the service industry. After a slightly heated exchange Ralph agreed to refund our money. We will never go back nor refer anyone to this B&B.
- Official Description (provided by the hotel):
- Escape to our Four Diamond, romantic Asheville bed and breakfast offering majestic Blue Ridge Mountain views only steps from downtown. Our charming Asheville, NC B&B features amazing rooms and private garden cottages with Jacuzzis, fireplaces, flat screen TVs & luxurious amenities. Don't miss out on unforgettable gourmet breakfasts, afternoon refreshments & award winning gardens our Inn in Asheville, and reawaken your senses with amazing treatments at our on-site Asheville spa. Pet friendly units available. A 4 Diamond, Select Registry Property. ... more less
- Reservation Options:
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- Also Known As:
- 1889 Whitegate Inn And Cottage
- 1889 Whitegate Inn & Cottage Hotel Asheville