I planned a 3 night surprise vacation to Asheville, NC for my boyfriend and picked this hotel to stay in despite the excessive poor reviews. The price seemed very reasonable when I made my reservations and the photos posted by the guest didn't seem as "horrible" to me as they were making them out to be. I also noticed a few complaints about a $100.00 hold on your credit card. I actually called the hotel twice about this, because I was concerned about the comments. They explained to me that if you prepay for your reservation or you pay with cash when you arrive then there is an $100.00 hold/refundable deposit to your credit card. It is only for 5 days also. If you reserve your room online and pay with a credit card when you check in, there is no fee. It really isn't that hard to understand. ANYWAY....We arrived around 8 or 8:30 at night. The reservationist that checked us in were nice and answered all of my question. the room was VERY clean and to me it was updated enough for the price I paid. The sheets were clean and changed every day, the towels and wash cloths were clean and replaced every day. The area was a nice area. We were close to everything, but not right in the middle of downtown. I will be staying here every time we go to Asheville for vacation...unless we camp out.
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- Also Known As:
- Ramada Biltmore West Hotel Asheville
- Ramada Hotel Biltmore West
- Ramada Hotel Asheville
- Asheville Ramada