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All reviews best westerns western hotels room was clean tunnel road the blue ridge parkway convenient location biltmore estate stay there again breakfast bar free breakfast yogurt first floor hot breakfast easy access great place to stay close to downtown nice stay
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8 - 13 of 1,836 reviews
Reviewed 4 weeks ago

Hotel was very clean and the staff were friendly. Our room was clean and updated. The only issue was that the bed was a bit hard for our liking. The breakfast was good with both Hot and Cold items. Overall a very nice and clean place to stay in Ashville.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Best Western
Thank jkevin2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kortnee501, Front Office Manager at Best Western Asheville Tunnel Road, responded to this reviewResponded 3 weeks ago

Thank you for the wonderful review!

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Reviewed 4 weeks ago

They just didn't go the extra mile to make you comfortable. The room was old and painted over and puttied. The bathroom door stuck if you closed it and it took strength to open it and it was pulling the door apart at the bottom. The stay wasn't bad but it wasn't good. Maybe it was the unfriendly atmosphere that set it off. It was worth the 100.00 we paid but got extremely better service and cleanliness at a sleep in. I think I have compared everything to them. Their base boards were clean.

Date of stay: September 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank spechtjamie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kortnee501, Front Office Manager at Best Western Asheville Tunnel Road, responded to this reviewResponded 3 weeks ago

Thank you for letting us know about your stay!

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Reviewed 4 weeks ago

I booked a room here for 2 nights with 2 queen beds. The parking lot seems a bit cramped and the walkway between the sidewalk and the parking area runs right into one of the parking spaces where a car can park. I did not park there because I would be concerned someone would come down that walkway and let their luggage run right into my car.

The room was comfortable and everything functioned well. The breakfast area was very busy and seating was full most of the time. Had to wait a minute or two for someone to leave before I could get a seat. The food was fresh and tasted good. The staff were friendly and professional.

Date of stay: October 2018
    • Location
    • Sleep Quality
    • Service
Thank psmith198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kortnee501, Front Office Manager at Best Western Asheville Tunnel Road, responded to this reviewResponded 3 weeks ago

Thank you for the great review!

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Reviewed 4 weeks ago

Was upgraded to King suite first floor because they had booked all first floor rooms were booked. I had requested first floor due to medical restrictions on lifting. Room was larger than friends king room next door at a higher price.

Date of stay: September 2019
    • Rooms
    • Cleanliness
    • Service
Thank Jack N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kortnee501, Front Office Manager at Best Western Asheville Tunnel Road, responded to this reviewResponded 3 weeks ago

Thank you for the great review!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

It's just outside of downtown. Rooms were very clean , beds super comfortable and lots of pillows. The staff was very informative on local attractions and directions. Also able purchase tickets for local venues like Biltmore Estate. At front counter. The breakfast was Amazing, large selections of beverages and food to choose from. I definitely stay here when I come back in fall.

Date of stay: September 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank LiveAction
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kortnee501, Front Office Manager at Best Western Asheville Tunnel Road, responded to this reviewResponded 4 weeks ago

Thank you for the wonderful review! We're glad that you enjoyed your stay with us and we hope to welcome you back to Asheville again soon!

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