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“Great Internet, comfortable, clean - AC a little annoying”

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Best Western Asheville Tunnel Road
Ranked #21 of 68 Hotels in Asheville
Certificate of Excellence
GreenLeadersSilver level
Reviewed May 3, 2014

Not a bad stay, breakfast was good, room clean. Loved having an accessible plug beside the bed (CPAP user). Internet connectivity was the best we've had in a hotel in a long time. No restaurant within walking distance only downside. Bathroom fan noisy and AC/heat cycle loud. Pool looked nice but we didn't use. Would stay here again. Easy access to the Blue Ridge Parkway.

  • Stayed: May 2014, traveled as a couple
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Thank Gwen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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924 - 930 of 1,613 reviews

Reviewed May 2, 2014

We stayed here for 3 night with our four-legged family and were very pleased with the accommodations. Our room was comfortable (especially the beds and linens). It is always nice to find a hotel that welcomes you with your dogs and doesn't over charge you. They do have a pet fee, but it is reasonable. There is a nice grassy area behind the hotel to walk them with "pick up" bags provided. We will stay here again when we return to Asheville.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Myra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2014

The room was very clean, the internet was lightning fast and the staff was always polite and friendly. The only draw back was the ac unit in the room. At times it would get rather loud when turning on. This unit had only on or off and no auto. The location is great to reach all points in/around the city. I have stayed at this hotel 5 times over the years and welcomed the new renovations done to the rooms. I highly recommend this BW for the location and modest price.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Best Western
Thank Adrian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2014

Based on other reviews we booked this hotel for our 3 night stay in Asheville and we loved it! The handicapped room met all my physical needs and was extremely roomy and comfortable. The breakfast buffet isn't wildly exciting but it is clean, well-stocked, and satisfying - the only thing I would have wished for was more fresh fruit. Access and parking are easy and it is less than 15 minutes from downtown Asheville and Biltmore Village. There is an excellent, locally owned restaurant less than 4 minutes from the hotel and an well stocked 24 hour supermarket nearby. Unless you want to pay the premium rates and deal with the valet parking needed to stay downtown, this is by far your best option.

  • Stayed: April 2014, traveled with friends
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Review collected in partnership with Best Western
1  Thank Kathryn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2014

The staff was nice, and the room was a good size. The facility was clean. However, though we were supposed to be in a no-smoking area of the hotel, we could more than occasionally smell cigarette smoke. It was not coming from the outside. It smelled as though it was coming through the walls or vents. Either someone had smoked in the room before us and it was still permeating the room, or someone in adjacent rooms was smoking. Also, the breakfast was awful. The scrambled eggs were mixed with water! And with so much water, the eggs seemed to be floating in the pan. The bacon was rubbery. Otherwise, a decent stay for the price.

  • Stayed: April 2014, traveled with family
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1  Thank Andrea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2014

Check in and out were a breeze, all done by a couple of young women who were truly friendly and helpful. The room (two queens) was immaculately clean and very spacious. The breakfast includes scrambled eggs and a variety of other breakfast foods--certainly basic, but decent fare. Although we didn't bring our pooch, this motel is pet friendly.

Room Tip: We didn't hear any noise from busy Tunnel Road, but if you think it might bother you, ask for a...
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  • Stayed: April 2014, traveled with family
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Thank AuntED
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2014

Excellent service from the minute we checked in, until we checked out. Well manicured and spotless Best Western motel. Staff (all of them) were helpful and ready to serve you. Excellent breakfast every morning, and nice clean room every night when we returned. Not afraid to recommend this property to anyone of my friends. Excellent location for you to visit all the attractions of Asheville.

Room Tip: Our room on the south side was very quiet. Also, we felt secure. No noise. Well run operation.
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  • Stayed: April 2014, traveled with friends
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2  Thank betteo46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Asheville Tunnel Road

Address: 501 Tunnel Rd, Asheville, NC 28805-1824 (Formerly BEST WESTERN Of Asheville Biltmore East)
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#3 Green Hotel in Asheville
#4 Best Value Hotel in Asheville
#9 Business Hotel in Asheville
#18 Family Hotel in Asheville
#22 Romantic Hotel in Asheville
Price Range: $76 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Asheville Tunnel Road 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Western Of Asheville Biltmore East Hotel Asheville
Best Western Asheville Biltmore East
Asheville Best Western

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