We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice, budget friendly option”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Asheville Tunnel Road
Ranked #21 of 66 Hotels in Asheville
Certificate of Excellence
GreenLeadersSilver level
Reviewed August 9, 2013

Booked this hotel through Hotwire.com and was happy with the rate that I paid. If I had not booked it through Hotwire, I probably would not have booked it otherwise. The price from their website is much more than I would think that it would be worth paying. Customer service was good and fast, the room was clean, the housekeepers were nice and kept the room clean and the towels stocked over the two days we stayed there, the breakfast provided was sufficient, but I would not pay more than $60 per night to stay here. It is right off a major road and the traffic noise is present, even in the rooms farthest from the road. It is in a location that is convenient and close to major restaurants and the mall, but otherwise, the noise was bothersome. Average hotel, nice for a small budget if purchased through hotwire.

Room Tip: Do not pay the full price listed on their website.
See more room tips
  • Stayed: August 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank huntersmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,533)
Traveler rating
Traveler type
Time of year
Language

1,008 - 1,014 of 1,535 reviews

Reviewed August 8, 2013

Front desk made us signed a non smoking agreement with $250 charge fee but then assigned us a smoke room - this room was so smelly that my eyes were running when I opened the door. My 2 small kids would not even step into the room because of the smell. Front desk told us that was the only room available to us because we booked through Hotwire. We have been used hotwire for the last 6 years for travels and this is the first time/the only hotel would give smoke room to us. They refused to help us and told us to "go to call Hotwire because they booked you the smoke room". We called hotwire and got another hotel down the road to stay. When we went to return the room keys, the front desk threatened us by saying “we will still charge you since the cancellation is too late.” Are you kidding me? When we have a problem, nobody in this motel wanted to help – they blamed everything on hotwire and told us to deal with hotwire, now they try to blame the cancellation on us. I only stayed in that room about 5 minutes to make phone calls and my clothes smell smoke. And 5 minutes is enough for me to see how small the room is, the bathroom so tiny that you can hardly make a turnaround in it. And the room is old looking too.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2013

Very nice motel, very clean and spacious, comfortable room. Centrally located with easy access to highway. Left early, so we didn't eat breakfast but it smelled delicious. Front desk staff friendly, professional and attentive. Would definitely recommend.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ingrid H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2013

A very nice stay. The property was a bit away from the hustle of downtown, but close enough to easily take advantage of what it has to offer. Nice size room & clean. Breakfast was quite nice. Easy access to the Blue Ridge Parkway.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2013 via mobile

This is a great location and its spotless. Clean as can be. Nice clean swimming pool. Great free breakfast. Close to freeways yo game you any direction in Asheville.

Highly recommend to tge budget travelor

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank FabulousFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2013

Our room was spacious and comfortable. It was clean and the bed was comfortable with plenty of pillows. The breakfast was very good with hot food, eggs, sausage, even biscuits and gravy. Really started our day out right. Very conveniently located for town and The Biltmore Estate.

Room Tip: Rooms at the back face a nice wooded area.
See more room tips
  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Blair U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2013 via mobile

Family stayed for two nights. Very clean, great location, very good breakfast. Nice flat screen TV, all the amenities. Free paper in the am. Beds nice and big. Pool nice too. Would definitely recommend!!

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank chipco2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Asheville hotels
6.8 mi away
Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
0.8 mi away
Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
0.6 mi away
Hampton Inn Asheville - Tunnel Road
Show Prices
Show Prices
Show Prices
2.9 mi away
Quality Inn & Suites Biltmore East
6.8 mi away
Sleep Inn West
Sleep Inn West
#16 of 66 in Asheville
966 reviews
3.0 mi away
Days Inn Asheville/Tunnel Road & I-40
Show Prices
Show Prices
Show Prices

Been to Best Western Asheville Tunnel Road? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Asheville Tunnel Road

Address: 501 Tunnel Road, Asheville, NC 28805-1824 (Formerly BEST WESTERN Of Asheville Biltmore East)
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#3 Green Hotel in Asheville
#9 Business Hotel in Asheville
#22 Romantic Hotel in Asheville
#22 Family Hotel in Asheville
Price Range: $86 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Asheville Tunnel Road 2.5*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Best Western, Booking.com, Hotels.com, Priceline, Expedia, Cancelon, TripOnline SA, Orbitz, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Best Western Asheville Tunnel Road reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Of Asheville Biltmore East Hotel Asheville
Best Western Asheville Biltmore East
Asheville Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing