We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Residences at Biltmore
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Cedar Crest Inn(Asheville)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
Reviews (1,264)
Filter reviews
1,264 results
Traveler rating
755
322
110
45
32
Traveler type
Time of year
LanguageAll languages
More languages
755
322
110
45
32
Show reviews that mention
All reviewsfull kitchenfire pittop floorbedroom condowasher and dryergranite countertopsupstairs neighborshuge showerwell equipped kitchenhome away from homeliving areasmall balconyhot tubflat screenthin wallswalk in showergreat place to stay
FilterAll languages
Updating list...
1,216 - 1,221 of 1,264 reviews
Reviewed August 21, 2008

My wife and I stayed at the Residences for a few days under the Romantic Package. The package included in-suite masssages for two, tickets to Biltmore and nearby museum, and $50 off reputable restaurant. Given the costs of each of these items separately, the one-BR suite was a really good deal. Plus, we found the staff to be very responsive, accommodating, and friendly. Although the construction on the site was a bit disturbing (particularly since it seemed to start early in the morning when we were trying to sleep and knock off by mid-day when we were not), it only marginally impacted our stay. We understand that the construction will end in the coming months. As a result, we have recommended this place to friends and family without reservation.

  • Stayed: August 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
4  Thank POS38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen700Biltmore, Sales Manager at The Residences at Biltmore, responded to this reviewResponded September 8, 2008

Thank you for taking the time to share your experience. How wonderful you enjoyed one of our packages and all the amenities included. It’s great that the Concierge completed the overall experience. We look forward to the opportunity of welcoming you back as well as all of your family and friends you are recommending us to!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2008

My husband and I just spent a weekend at the Residences at Biltmore for our anniversary. Our reservation was made based on the tripadvisor reviews. Everyone is right - this is a great place to stay in Asheville.

Check-in was smooth. We had telephoned concierge ahead to get reservations for Biltmore estate and they were ready when we arrived. We were shown to our room and received a short speech on how to use all the amenities including the washer and dryer (Bosch - great quality!). The staff had great suggestions for dinner that didn't disappoint, even with my dietary restrictions.

We stayed in a one bedroom suite. The living room featured a fireplace, couch, leather chair with ottoman and a nice plasma tv. Off to the right was the kitchen (well stocked with supplies) and the dining area. A small outdoor patio went off of the living room, giving us a great view of the mountains. A table and chairs were set up outside. The bedroom was amply sized and featured another plasma. HBO was available in the living room but not the bedroom, but that didn't bother us. A small juliet balcony was off the bedroom (I suggest making sure this door is locked if you have children). The bathroom was quite large for a one bedroom. I didn't take advantage of the tub, but the shower was enclosed with glass. This is a serious preference of mine as I cannot stand fabric or plastic shower curtains in hotels. The bathroom was well stocked with nice shampoo, lotions, body wash, etc.

At turndown service we were provided with slippers to match our robes. A nice carafe of ice water was waiting bedside. Chocolates were also provided.

Overall, our hotel experience was wonderful. It was nice to feel so welcomed and valued by the staff.

  • Stayed: August 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
5  Thank KnoxCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen700Biltmore, Sales Manager at The Residences at Biltmore, responded to this reviewResponded September 8, 2008

Thank you for taking the time to share your experience. It sounds like you thoroughly enjoyed your stay and that is fantastic! Even better that the room, amenities and service all combined for an overall great experience. We hope to welcome you back the next time you visit Asheville!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2008

The room was nice. We had a one bedroom unit with a living room and a full kitchen. The jacuzzi tub is for midgets. I couldn't stretch my legs out in the tub while trying to relax. The shower is nice. The walls are paper thin and we continually heard our neighbors downstairs talking, banging things around etc.... The other problem we had was that the maid never replenished any amenities (toilet paper, soap, shampoo etc) When we called the front desk about it, they made us feel like we were nuts. I don't like hotels where the housekeeping staff doesn't keep you well stocked with supplies. The room was clean. The construction in the back of the building was a little inconvenient. For the price, I guess it was ok but I would not recommend or go back.

  • Stayed: March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank napagirl2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen700Biltmore, Sales Manager at The Residences at Biltmore, responded to this reviewResponded August 15, 2008

Thank you for taking the time to share your experience from your March visit. We are pleased that you found the suite to be spacious and clean. Although, we are sorry that your neighbors during your stay seemed particularly noisy and that we were unable to remediate that situation. We also apologize that your amenities were not stocked to your satisfaction and that our staff did not show more sympathy for the circumstances. However, it is our policy to honor “do not disturb” signs or refusal of service by guests and thus, Housekeeping is unable to replenish amenities in those situations. Lastly, the construction of our second building and pool area will be complete by October and thus should not be a factor in the future. We hope that you will return once the property is complete and let us show you a true Residences at Biltmore experience. We look forward to that opportunity!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2008

Attention Pet Owners ! Finally a Pet Friendly hotel / condo rental facility that is not a "Motel 6" ! This place is absolutely beautiful and more than friendly to your pets. First, the concierge staff called me a week prior to our arrival to see if there was anything they could get for us prior to our arrival to make our stay more enjoyable ! The staff had tickets to the Biltmore Estate on hand as we checked in which is a stones throw away from the hotel. My family went white water rafting a 1/2 hour away on the French Broad River during our stay and the concierge staff walked our dog for us while we were away ! Not once, they walked him twice ! What other hotel does that ? Can't wait to go back and stay again when the swimming pool is done. Don't stay anywhere else when your in Asheville. This place was amazing. See ya next summer ! The Regan Family

  • Stayed: July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank Superdolfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen700Biltmore, Sales Manager at The Residences at Biltmore, responded to this reviewResponded August 14, 2008

Thank you for taking the time to share your experience. How wonderful our Concierge staff met all your expectations and enhanced your Asheville experience. We certainly love our furry, four-legged friends but remember that we have a limited amount of pet friendly rooms available (and there is a nominal fee) so please contact the hotel directly when making a reservation and you plan to bring your pet. We look forward to welcoming you and Max back in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2008

Lovely, immaculate, facility, with an equally lovely and effective staff. My wife and I find it hard to imagine that any reasonable guest would be less than delighted with the quality and value offered by this accommodation. We endorse the comments filed by other recent visitors.

The Residences are located five minutes from downtown Asheville, with its surprisingly varied and competent restaurant scene, and from the Biltmore estate.

We will be delighted to return to Asheville and the Residences in the future.

Stayed: August 2008
4  Thank Lou Sernoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jen700Biltmore, Sales Manager at The Residences at Biltmore, responded to this reviewResponded August 14, 2008

Thank you for taking the time to share your experience. We are delighted that you enjoyed everything about your stay! That is exactly what we strive for. We look forward to welcoming you back and recreating the same wonderful experience!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews