The accommodations are incredible!!! Very comfortable and spacious. There is really nothing bad to say about the accommodations. Although I would recommend requesting the top floor so you don't have to hear the people above you. However we had several issues arise with checking in. The worst being told our room wasn't ready when we arrived (we arrived 20 minute prior to check-in) and asked if they could call us when it was ready. That was fine, but when 2 hours had passed and we never heard from anyone, we were less than excited to get back there. I hope all the problems we had are not the norm but when I tried emailing them after our stay, I received no response. So if you aren't going to need any customer service, I highly recommend staying here. If you expect any amount of customer services than stay somewhere else.
- Official Description (provided by the hotel):
- The Residences at Biltmore is an all-suite luxury hotel located in Asheville, North Carolina. This beautiful hotel is set on top of a hill surrounded by timeworn hardwood trees, just outside the gates of the Biltmore Estate in South Asheville. Convenient to Asheville and all of the most sought-after tourism destinations, restaurants and shopping, The Residences at Biltmore is the perfect accommodation for nearly any occasion. Whether you are looking for a unique family vacation destination, a weekend retreat with friends, a romantic mountain getaway or an outdoor adventure, it is the perfect place to enjoy the tranquility of the mountains of North Carolina. Guests may select from Studio, One, Two, and Three Bedroom luxury suites depending on their individual needs. Designed to create a unique "home suite home" experience, each suite features flat-screen televisions, designer bed linens, whirlpool baths, gas fireplaces, private balconies and full kitchens. The on-site health and fitness center is equipped with state-of-the-art fitness equipment, and our outdoor recreation area contains a seasonally heated pool, hot tub and fire pit. Our exclusive concierge service can help with anything you need throughout the duration of your stay, from arranging transportation services, babysitting, pet-sitting, dry cleaning, gift delivery and grocery shopping to making restaurant reservations, salon and spa appointments or golf tee times. We also offer in-room massage therapy services so guests can experience pampering and relaxation without leaving the comfort of their suite. ... more less
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- Also Known As:
- The Residences At Biltmore Hotel Asheville
- Residences At Biltmore Asheville
- Residences At Biltmore Hotel Asheville