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“Nice, New Holiday Inn”

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Holiday Inn Hotel & Suites Asheville Downtown
Ranked #38 of 63 Hotels in Asheville
Charleston, SC
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Nice, New Holiday Inn”
5 of 5 bubbles Reviewed July 7, 2012

I got a great deal on this hotel through an online opaque site. It was more than worth the $50 I paid for it! The rooms were clean & nice. The whole hotel was clean and new looking. It is a little off of the beaten path and not right in downtown Asheville. You will need to drive to the downtown area. There are several restaurants nearby including an Outback & Cracker Barrel within a very short walk. The bed was comfortable as well.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gregpbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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454 reviews from our community

Traveler rating
    153
    189
    71
    25
    16
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Florence, South Carolina
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 4, 2012

I was first impressed as the front desk agent called on the day of my arrival to ask if it would be ok to upgrade me because I was a platinum priority club member. Everything about my stay was great and the staff members were all so genuine and friendly. The hotel was immaculate from the outside in. Easy access to all the attractions and highways with great restaurants all around!

Room Tip: We had a suite which had a balcony and micro fridge with a separate sitting area with a pull out sof...
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank biztvlgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange Park, Florida
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed July 3, 2012

We stayed here in March 2012. The rooms were clean, comfortable, and moderately priced. The parking garage was a little bit cramped but not overly (considering this is a city). Don't expect to be able to comfortably and easily walk to downtown attractions. This hotel is more convenient to the interstate than anything interesting. Also, expect to have to drive a few miles to get to a decent non-chain restaurant. Tunnel Road has nothing but chains. (And don't expect good recommendations from the staff. We arrived near 10PM and asked the woman at the front desk where we could find reasonably priced good food that was open late. As the woman appeared to be in her mid-20s, I didn't think this would be a problem...until she recommended the McDonalds - seriously? We ended up driving around downtown and found a few options within 10 minutes).

For the last two nights, we stayed in the Biltmore Doubletree and wish we had just extended our stay at the Holiday Inn. We payed more at the Doubletree but it was farther from downtown, more expensive, and not as roomy or comfortable as the Holiday Inn.

One of the best things about this hotel is its size. It's relatively small so all rooms are only a short walk from the elevator. The parking garage is directly under the hotel and has an elevator so hauling luggage between the room and your car is a breeze.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank claryqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
101 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed July 1, 2012

Stayed here for a weekend to enjoy Asheville's downtown area. Despite the name -- this hotel is not downtown. To get downtown you have to take a short cab ride ($5-$10). The other downside of the hotel's location is its neighbors. There is a really run down hotel in front of it and a shutdown barbecue place next door. You can walk to a Cracker Barrel. All that said, it's a clean hotel with friendly staff. There is a nice restaurant and bar on the property and the pool is okay for kids.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GravityFails1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midway, Tennessee
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed June 25, 2012

My family stayed the weekend of June 16 for one night and I can't say enough about the service and accomodations. Everything was wonderful. My kids loved the pool. My husband and I loved that there was a restaurant/bar onsite. The location of our room was awesome. First floor in a little side hall that you had to go through a door to get to. Very private, very quiet. We travel to Asheville several times a year, we only live an hour away, but wanted an overnight getaway with the kids and this hotel proved to be an excellent choice. One of the best places we have every stayed.

Room Tip: First floor rooms off to the side are very private.
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Momoftwo0819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middleburg, Florida
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed June 24, 2012

Great location to downtown and biltmore. Roomy, quiet and comfy rooms. Lots of dive hotels nearby..so this one really stood out. My only problem was: Around 9pm one evening, our toilet would not flush, so tried dialing front desk...after 10 min of busy signal, walked down and told clerk the problem...and...he handed my a plunger and said when I was done, please place outside door. I just wanted a flushing toilet so did the deed myself..but still thought it was odd I had to do this. Other than than..a great stay.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MILITARYTRAVELER37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review, June 26, 2012
Thank You for staying at our hotel and writing a review about us. Guest like you makes a difference on what kind of service other guest receive in future. We are glad that you posted a comment about the service you received from one of our front desk clerk so we can improve that in future. We will try to educate him so it will not happen again. There is no excuse on hotels behalf. Sometimes people are little embarrassed about our staff coming inside the room and plunge a toilet but we still have to offer to help. We hope that you will give us a chance for your accommodation needs in future when you visit our beautiful Asheville, North Carolina again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nc
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 21, 2012

We were not familiar with the area, and the frontdesk staff went above and beyond recommending dining and places of interest. Provided a wonderful, helpful map and made our trip more interesting than we had planned.
Every time we passed the frontdesk, they were always well staffed and seemed most attentive to the guests.
Would recommend this hotel for anyone with kids at UNCA.

Room Tip: Both deck (underground) and street level free parking.
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  • Stayed June 2012, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kindness5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Asheville Downtown

Property: Holiday Inn Hotel & Suites Asheville Downtown
Address: 42 Tunnel Rd, Asheville, NC 28805-1230
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Asheville Downtown 3*
Number of rooms: 111
Official Description (provided by the hotel):
Discover a home away from home at our Asheville, NC hotel. The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly built Holiday Inn Hotel & Suites - Asheville Downtown.We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions and businesses in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, shopping at the Asheville Mall or touring the magnificent Biltmore Estate. Our hotel is less than five miles from the Blue Ridge Parkway, deemed 'America's Favorite Drive.' Located only 1.2 Miles from the heart of town, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hours establishments to enjoy food, drinks and entertainment.While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour business center. We go beyond ordinary Asheville hotels to offer comforts you deserve, such as comfortable beds with triple sheeting, 32' HDTVs, free high-speed Internet access and a microwave and refrigerator in each room. An indoor/outdoor pool and spa, Chef's Corner Restaurant & Lounge are just a taste of the premium amenities you'll enjoy at the Holiday Inn Hotel & Suites - Asheville Downtown. Complimentary shuttle service (2 mile radius from hotel) from 4 pm to 10 pm. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Asheville Downtown
Holiday Inn Asheville
Asheville Holiday Inn

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