We stayed at the Crowne Plaza for our anniversary weekend. Unfortunately, the resort was also hosting a wedding (or two), a large Tattoo and Piercing convention and another conference of some sort. In addition, the hotel accepts pets, and we were awoken both nights/mornings by barking dogs in the room next to us. Of all the things I have ever experienced in a hotel - barking dogs is probably the most ridiculous. If you travel with a pet - this may be a great option for you. Otherwise, this "resort" is too busy accommodating groups and pets to cater to couples.
Upon check-in, I requested a room with a quiet location. Our first assigned room was on the first floor. As we opened the door to our room we could hear two things - very loud live music and children playfully screaming. We looked out on our patio and found we were about 20 feet from the pool. We realized this location would probably not provide the privacy and peace/quiet we were looking for. Beyond our building we could see a stage area and hear a live band. When I returned to the front desk to request a different room, the staff was not aware of the live band. Hmmm…
Next, we were assigned a room on the second floor of the main building. This location had a nice balcony overlooking a wooded area. Much more private. However, the band was still very audible. I am by no means a prude and enjoy loud, live music. However, this was death metal. Profanity laden death metal. All we could hear was the "f" word again, again. Nice. Glad our children were not with us! Thankfully we were leaving for dinner. I just cannot imagine why hotel management would allow such an event to take place. Complete disregard for paying customers!
One of my pet peeves when checking into a hotel, is front desk staff that is not informative. That was definitely the case here. We were simply given a room key. No information about breakfast. No information about pools, golf, tennis, etc. No resort map. No mention of the shuttle. Nothing.
The room itself was comfortable and clean. Definitely older and remodeled, but above average. My husband and I are mattress snobs, and our bed was dreamy! Very comfortable. We slept soundly when the dogs weren't barking.
The details are lacking at this hotel. The elevator in our building did not work properly. You had to push the up button to retrieve the elevator to go down. There was no sign informing us, we figured it out on our own. Our room offered some nice samples of "spa" quality linen spray and lotion, but the packaging was supposed to hold three products and we only had two. The first room we were in, did not have the samples at all. Vending machines on our floor did not work, but again - no sign.Throughout our stay, the trashcans outside the front of the hotel were overflowing.
The resort is a short drive to downtown, but definitely not convenient to downtown. The entrance and exit to the resort is a little strange, too.
Thankfully we booked our room on Priceline for about half of the regular rate. I think I would have been irate if I had paid $250 per night.
In general, the pools, recreation, spa, etc. are a nice bonus to an "in-town" hotel in the Asheville area IF you are looking for those things.
The breakfast buffet was not inspiring. $10.95 per person with limited selections. Long line for the waffle and omelet station. The omelet was terribly prepared. We sat there for 45 minutes and our drinks/coffee were never refilled.
- Official Description (provided by the hotel):
- Escape to the Crowne Plaza Resort Asheville, a sanctuary of elegance and a welcome retreat from the busy world. Nestled against the majestic backdrop of the Blue Ridge Mountains on 125 acres, this year-round resort provides all the comforts for the leisure and business traveler alike. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Expedia, Hotels.com, TripOnline SA, Reservation Counter, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Crowne Plaza Resort Asheville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza Resort Asheville Hotel Asheville
- Crowne Plaza Asheville
- Crowne Plaza Hotel Asheville