We stayed here for two nights during the fourth of July holiday. We were very pleased with the quality of the room, the helpful staff, and delicious room service breakfast potatoes. Aside from the potatoes, room service was not great. The food took 30 minutes longer than promised, the oatmeal did not come as advertised (no berries or raisins make oatmeal bland), and staff seemed to expect a tip over the included 18% gratuity which was uncomfortable.
We brought our dog because the hotel was advertised as pet friendly. The staff did seem to be very pet friendly, but other customers staying on our floor were not aware that pets were allowed, and were not understanding of some barking in the afternoon. After our first noise complaint, we were anxious for the rest of the trip since the hotel issues a $150 fine for a second offense. It would have been nice if the hotel staff had alerted other guests that they were staying on a dog friendly floor so they could have been more understanding or could have chosen a different floor.
- Official Description (provided by the hotel):
- Escape to the Crowne Plaza Resort Asheville, a sanctuary of elegance and a welcome retreat from the busy world. Nestled against the majestic backdrop of the Blue Ridge Mountains on 125 acres, this year-round resort provides all the comforts for the leisure and business traveler alike. ... more less
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- Also Known As:
- Crowne Plaza Resort Asheville Hotel Asheville
- Crowne Plaza Asheville
- Crowne Plaza Hotel Asheville