This property sounds wonderful--resort amenities, location near downtown etc, but falls short through no fault of the current staff. The main problem is the way the rooms were sited when originally built--they all have balconies that, mostly, look out on parking lots. Which is ridiculous given its scenic location. And where you need to park is miles (MILES!) from almost every room. Even the front unload area is quite far from a number of rooms. That said, the interior is attractive, though older, and the room decor is updated, with comfortable mattresses and above-average bedding. The elevator to my wing was comically tiny, especially for guests with luggage, but did run reasonably fast. The swimming pools, racquet ball center etc are quite a distance from most of the rooms, fyi--not great with small children. During my stay there were not enough parking spaces for all. The "business center" was a tiny room with three computers and one printer (definitely not adequate for a property of this size). Staff were wonderful, friendly and accommodating, the room was clean, and room service meal was good, though the menu was a bit limited as compared with other similar hotels. The hotel offers a shuttle to downtown, which is a great convenience ($5 charge per person). Overall, this property is definitely not worth rack rate, and is only great to just get a night's sleep. Or pay to use the amenities (golf, racqet club etc) and stay someplace cheaper or with a better view.
- Official Description (provided by the hotel):
- Escape to the Crowne Plaza Resort Asheville, a sanctuary of elegance and a welcome retreat from the busy world. Nestled against the majestic backdrop of the Blue Ridge Mountains on 125 acres, this year-round resort provides all the comforts for the leisure and business traveler alike. ... more less
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- Also Known As:
- Crowne Plaza Resort Asheville Hotel Asheville
- Crowne Plaza Asheville
- Crowne Plaza Hotel Asheville