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“August 14, 2013”

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Homewood Suites by Hilton Asheville- Tunnel Road
Ranked #8 of 66 Hotels in Asheville
Certificate of Excellence
Reviewed August 14, 2013

Excellent location and delicious breakfast. Wonderful lounge. Firm mattress and appealing suite. Everyone was very friendly. Looking forward to being there again. Gorgeous view of the mountains, sunrise and sunset.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Homewood Suites by Hilton
2  Thank Allen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 7, 2013

This was a good pick for our anniversary trip to Asheville—a pretty decent consolation for not booking a nice bed and breakfast in fast enough time (those are really popular in this area, it turns out).

We enjoyed being able to curl up on the suite couch with a blanket and enjoy the complimentary microwave popcorn. We made use of the DVD player (how many hotels have those?!) and grabbed a couple movies from the nearby Ingles Redbox. I also appreciated the free and easy access to the business center in the lobby. That allowed me to print off our Biltmore tickets which I had left at home. Our only issue was that our shower drain ran a little slowly and backed up when you used it. Every other aspect of the facilities and service were great. I'd stay here again.

  • Stayed: April 2013, traveled as a couple
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1  Thank estaples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2013

Great place to stay for the week or just over night. Staff very helpful, breakfast and managers reception were excellent. It was easy to tell the staff enjoyed their work and worked well together. Rooms were spacious and very clean.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Claudia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2013 via mobile

Nice property, with great location but very busy. Rooms are nice and well kept. Breakfast is chaos though and the kitchen staff cannot keep up. Both days we found most everything gone by the time we for to breakfast. The kitchen staff seemed indifferent to the situation and the front deal lost a fax sent to me. Overall good property but staff is below average.

  • Stayed: August 2013
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1  Thank 4forme2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this reviewResponded August 9, 2013

Thank you for staying with us while visiting the Asheville Area, and for sharing comments about your stay. I am sorry the breakfast was as busy as it was when you came to enjoy it. During our busy times, we do have extra hands helping and try our best to keep up with demand. I apologize that we did not have your fax. We appreciate your feedback and will use it to improve our service to our guests.
Sincerely,
Troy Ferguson - General Manager

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Reviewed August 3, 2013

Nice stay in this Homewood Suites with Hilton amenities. We reserved the King Bed Suite which had a full kitchen, living area, and large flat screen TV. We stayed on the back side of the hotel with a view of the hills. Comfy pillows and bed, everything very clean and quiet. Keep in mind elevators are not located on both ends of the hotel, only one end. Breakfast came with the room starting from 7 to 10 am in the lobby each morning. They served the average bacon or sausage, egg frittata, cereals, bagels, toast, fruit, etc. Good location being just a few minutes into town or 10 minutes to Biltmore. Easy access to the Interstate as well.

Room Tip: Back side of hotel for views of the hills (wouldn't call them mountains). Also park near the do...
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  • Stayed: July 2013, traveled as a couple
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Thank camfva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013

We stayed in a one bedroom 2 queen bed suite. It was just fine. It was clean and comfortable for the most part. I had trouble sleeping because the pillows were way too thin for my liking. I like really clean rooms, and this was fine. I do think the room had been cleaned; mirrors cleaned, carpets vacuumed, surface areas wiped down, linens washed. The bath tub had a little mold in the corners, and the refrigerator needed a wipe down inside. The linens on the bed were very wrinkled, so we questioned at first if clean; they were. Our children loved the suite. It was nice to have 2 televisions, space to play, and a refrigerator. Tea, coffee, 1 bag of popcorn provided; nice! Breakfast and dinner were ok. Sausage was burnt one morning, and spicy eggs not great for kids. Buy Biltmore tickets 7 days in advance on-line or at the hotel; better deal than at Biltmore gate. Hotel Staff was nice, but very busy. Our kids loved the indoor pool. Small pool and hot tub was a bit rowdy at times with lots of kids.

Room Tip: Rooms either face Tunnel Road or the mountains.
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  • Stayed: July 2013, traveled with family
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Thank OceanSurfSand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this reviewResponded July 31, 2013

Thank you for staying with us recently while visiting Asheville with family. We are currently in process of switching out our bedding, which includes jumbo and king size pillows. I am sorry for the cleanliness items you reported, and want you to know that we would love to be able to take care of that while you are still here if missed before. Please allow me to apologize for the breakfast items that did not meet your needs. Thank you for your comments, it has been a pleasure having you stay with us and we hope to see you again soon.
Warm Regards,
Troy Ferguson - General Manager

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Reviewed July 30, 2013

Everything went smoothly from check-in to checkout. The staff could not have been more accommodating. The rooms were spotless and well appointed. We appreciated having the shuttle service take us downtown to the Bele Chere festival several times during our stay. The complimentary breakfast was excellent. This hotel received great reviews on TripAdvisor, and I can certainly see why. They go the extra mile to make their guests' stay a memorable one.

Room Tip: We had a nice quiet corner room far away from the elevator. Plenty of free parking and easily acces...
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  • Stayed: July 2013, traveled with family
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Thank yankeedoodles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Asheville- Tunnel Road

Address: 88 Tunnel Rd, Asheville, NC 28805-1231
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Asheville
#3 Family Hotel in Asheville
#12 Business Hotel in Asheville
Price Range: $105 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Asheville- Tunnel Road 3*
Number of rooms: 94
Official Description (provided by the hotel):
Full renovation completed in Spring of 2017. Experience Asheville’s finest all-suites luxury hotel located within minutes of downtown Asheville, Biltmore Estate and the city’s finest dining. At Homewood Suites by Hilton, Asheville, extra room is just the beginning. Our spacious and roomy suites have separate living and sleeping areas, work desks with complimentary internet, fully equipped kitchens and new high definition LCD televisions. Start your day with a complimentary hot breakfast served in our all-new fireplace lobby and Monday-Thursday evenings, you can look forward to a complimentary evening social. Make your luxurious mountain vacation dream come true at Asheville’s new Homewood Suites by Hilton. ... more   less 
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Also Known As:
Homewood Suites By Hilton - Asheville Hotel Asheville
Homewood Suites Asheville
Homewood Asheville
Asheville Homewood Suites

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