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Homewood Suites by Hilton Asheville- Tunnel Road
Ranked #8 of 66 Hotels in Asheville
Certificate of Excellence
Readfield, Maine
Level 4 Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Blown away”
Reviewed May 23, 2012

I pulled in for a one night's stay on my way to a business trip in Alabama. I'm not sure when this hotel was built, but I was 'wowed' by room I received and how crisp and new everything was. The bed was thoroughly comfortable and I slept amazingly well on my first night on the road. Usually it's that first night away from home that I toss and turn.

Everything just felt larger, from the couch to the bed to the square footage of the room. I really enjoyed the easy chair that was available to watch television after an 8 hour drive. It's funny to just want to sit more after sitting all day, but it felt very nice there.

Standard fare in the morning before I hit the road again. I just really liked this room!

  • Stayed April 2012, traveled on business
    • Value
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Helpful?
2 Thank orionreplay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, June 18, 2012
Thank you for stopping over to stay with us on your way to Alabama. We are pleased that you enjoyed relaxing and getting comfortable in one of our spacious Suites. We hope to get the opportunity to have you as our guest again soon.
Sincerely,
Troy Ferguson - General Manager
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1,399 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (211)
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English first
Draper, Virginia
Level 6 Contributor
160 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed May 23, 2012

Homewood Suites is in a good location, about 5 minutes from downtown. Rooms are clean and spacious. The free breakfast buffet is pretty good, and they change their egg offering each day so you are not stuck with the same thing for every breakfast. They offer free beer and wine and light supper on weekday evenings, but not Friday thru Sunday. So on those days you get less and they charge more for the room...go figure!

Room Tip: Ask for the end of building suites, they seem to be a little larger.
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank geifried09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, June 7, 2012
Thank you for staying with us visiting the Asheville Area. We are happy that you enjoyed our location, our clean & spacious Suites, Breakfast and our Dinner with Drinks Monday through Thursday nights. As Asheville is a destination city, rates in the area are increased per the demand on weekends throughout the summer and fall seasons. Thank you for your comments and we hope to see you again soon.
Sincerely,
Troy Ferguson - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 22, 2012 via mobile

I really enjoyed my stay at this hotel. The staff was friendly and helpful. The rooms were very nicely decorated, spacious and clean. I went for a girls weekend and the suite was great to spread out and talk. Also very convenient to downtown. Will definitely stay again!!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jtgeorgiagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, June 7, 2012
Thank you for choosing to stay with us during your girls weekend. We are happy you were able to enjoy each other's company and stretch out in our Suites. We hope to see you again soon.
Warm Regards,
Troy Ferguson - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mermaid Waters
Level 6 Contributor
170 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed May 22, 2012

These were nice suites with all the usual amenities. Close to shops and restaurants etc.
Initially we were given a room over the main airconditioning units, which shut on and off all the time and I knew that this would disturb our sleep so I approached the desk for a change and after first being told the hotel was totally full, with a little persuasion we were assigned a better room. Good breakfast and evening snacks provided.

  • Stayed May 2012, traveled as a couple
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Helpful?
2 Thank Margaret V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, June 7, 2012
Thank you for being our guest while visiting the Asheville Area. We are pleased that enjoyed your stay and shared your experience with fellow travelers. Thank you for your forsight and giving us the opportunity to get your Suite location to something your were satisfied with. We hope to see you again soon.
Sincerely,
Troy Ferguson - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed May 16, 2012

Rating this property is a difficult task. With a few changes, this could well be a 4.

We spent 2 nights in Asheville visiting Biltmore. We were assigned a room adjacent to the elevator. Big mistake. The elevator was very loud. We didn't realize this until later in the night as we were out and about for most of the day and evening. By that time, we didn't feel like going thru the routine of changing rooms, assuming a room was available. We take responsibility for this shortcoming.

The way the building was constructed, the plumbing is inside the wall and not well insulated. Every time someone flushed the toilet, it seemed as if the water was coming into our room. Very noisy.

The first night, the room was not made up. The front desk brought up clean towels, but a major shortcoming.

Breakfast was quite good. They have an evening meal of which we did not partake. Front desk staff was very attentive.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kruezr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, May 17, 2012
Thank you for staying with us while visiting the Biltmore Estate and the Asheville Area. We appreciate your comments about breakfast and the front desk staff, and are pleased you were happy with them. I am sorry you were not pleased with how close you were to the elevator or some plumbing noise that you experienced. Our guest satisfaction is of utmost importance to us and we want to know any time something does not meet your satisfaction so that we may take care of it right away. Thank you for being our guest. We appreciate you sharing your comments and we hope to see on your next visit.
Sincerely,
Troy Ferguson - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia, United States
Level 6 Contributor
108 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 13, 2012

A beautiful property. Very clean and looked very new. Loved the small kitchen. Was great for preparing snacks. The bed was luxurious. Outstanding staff! Smelled clean. Wonderful breakfast Buffett with good, strong coffee. Can't say enough good about this place.

  • Stayed January 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Caroline U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, May 17, 2012
Thank you for staying with us and for sharing your experience with fellow travelers. We are happy you enjoyed the hotel's cleanliness, comfortable bed, breakfast and strong coffee. We hope you get a chance to bring your traveling family back again soon.
Warm Regards,
Troy Ferguson - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auburn, New York
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 12, 2012

Homewood Suites is one of the nicest hotels we've ever stayed in. The Housekeeping staff does an outstanding job, They were working every minute, the hotel is spotless. The front desk staff were great, very personable. If the shuttle is available, they're right there to take you where you need to go. My husband really appreciated the service, we drove 12 hours from NY, and he was exhausted. We spent a lot of time sightseeing, coming back and being able to take a swim was great. I felt like crying when we had to leave, I really felt at home.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, May 17, 2012
Thank you for being our guest while visiting from New York. We are so glad you made it safely to enjoy the Housekeeping and Front Desk staffs, and our Courtesy Shuttle Service. We hated to see you go, but don't cry because we will be right here waiting for you to return soon. Thank you again and we look forward to seeing you again soon.
Sincerely,
Troy Ferguson - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Asheville- Tunnel Road

Property: Homewood Suites by Hilton Asheville- Tunnel Road
Address: 88 Tunnel Rd, Asheville, NC 28805-1231
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Asheville
#4 Family Hotel in Asheville
#12 Business Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Asheville- Tunnel Road 3*
Number of rooms: 94
Official Description (provided by the hotel):
Full renovation completed in Spring of 2017. Experience Asheville’s finest all-suites luxury hotel located within minutes of downtown Asheville, Biltmore Estate and the city’s finest dining. At Homewood Suites by Hilton, Asheville, extra room is just the beginning. Our spacious and roomy suites have separate living and sleeping areas, work desks with complimentary internet, fully equipped kitchens and new high definition LCD televisions. Start your day with a complimentary hot breakfast served in our all-new fireplace lobby and Monday-Thursday evenings, you can look forward to a complimentary evening social. Make your luxurious mountain vacation dream come true at Asheville’s new Homewood Suites by Hilton. ... more   less 
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Also Known As:
Homewood Suites By Hilton - Asheville Hotel Asheville
Homewood Suites Asheville
Homewood Asheville
Asheville Homewood Suites

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