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Homewood Suites by Hilton Asheville- Tunnel Road
Ranked #8 of 63 Hotels in Asheville
Certificate of Excellence
Hawke's Bay
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Outstanding”
Reviewed April 19, 2012

Having never visited Asheville before, we booked largely based on the tripadvisor reviews. What a great hotel! I would never stay anywhere else, should we revisit. Desk staff were outstanding. Being from New Zealand, we made the most of the shuttle service into town, and within a 5 mile radius. The staff were always available, willing and cheerful. Rooms were excellent. I honestly cannot fault this hotel. Go for it!

  • Stayed April 2012, traveled as a couple
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Helpful?
3 Thank iffy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, April 27, 2012
Thank you for choosing to stay with us during your visit to Asheville for the first time. We truly appreciate your warm comments and are glad you enjoyed the service we provided and were able to take advantage of our Courtesy Shuttle service. We look forward to seeing you the next time you visit our area.
Sincerely,
Troy Ferguson - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,331 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (203)
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English first
Mocksville, North Carolina
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 12, 2012

We were thoroughly impressed with the Homewood Suites in Asheville, NC. We stayed for 4 nights and had a ball. The hotel is just minutes from the heart of downtown Asheville with all of it's funky little art stores, bars, restaurants and shops. The accommodations at the hotel were very nice, breakfast was included each day and was always fresh and tasty and M-TH nights they also have a free light meal that included wine and local beers on tap (also free!). Every morning we would pick a new direction to head or area we wanted to spend some time in and the staff would head us in the right direction. The location was perfect. And if you are in Asheville on a Friday evening during the warmer months, make sure you go to the drum circle downtown. It's a must see event and a lot of fun. Just google it because there are many video clips on the net.

Room Tip: All rooms with the whirlpool tubs are on the ground floor so if you want more of a view, choose a hi...
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  • Stayed April 2012, traveled as a couple
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Helpful?
Thank TheMisch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, April 27, 2012
Thank you for staying with us during your spring getaway. We are happy you enjoyed our central location, breakfast and dinner & drinks. We appreciate you staying here and taking the time to share your experience with fellow travelers. We look forward to being a part of your next visit to Asheville.
Warm Regards,
Troy Ferguson - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pottstown. Pa
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 11, 2012

This was our family of four's first trip to Asheville. We came over the spring break holiday and stayed for three nights. We were happy with the size of the room but found it hard to stuff all of our luggage into the small closet. This however would not deter me from staying here in the future. The benefit of the kitchen and the hearty breakfast each morning was a crowd pleaser. The pool met the needs of our nine year old and the fitness center was good enough. I would say the only thing missing would be a teen option, like a game room, but again not a reason to look elsewhere. I can not say enough good things about the maid service. I brought my own cleaner, as I have had problems in the past, but never had a reason to use it. Thanks for a great experience.

  • Stayed April 2012, traveled with family
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Helpful?
1 Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, April 27, 2012
Thank you for staying with us during spring break. We are happy that you enjoyed the size of the suite and apologize how you felt about the closet size, but are glad you were please with the Breakfast, indoor pool and the cleanliness of your suite. We hope to see you again when you return to the Asheville Area.
Sincerely,
Troy Ferguson - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mancelona, Michigan, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 10, 2012

Stayed in Asheville for 3 nights (March, 2012). We loved our room - bedroom in separate room from living room and furnished kitchen. Complimentary coffee, tea AND microwave popcorn every day. The breakfast buffet was the best we've ever had anywhere - new buffet items every day. Fresh scrambled eggs (not microwaved discs!). Cooked and delivered eggs to our table when the buffet ran out - GREAT SERVICE. Very Clean. Professional, friendly staff. They even had a little marketplace to purchase items for our room's kitchen - great idea if you check-in late when stores and restaurants are hard to find open. Free newspapers. They even sell tickets for the Biltmore Estate that include a 2nd day free (you pay for the 2nd day if you buy the ticket at the Biltmore entrance). Convenient location, too! Will come back.

  • Stayed March 2012, traveled as a couple
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Helpful?
1 Thank Susan Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, April 27, 2012
Thank you for being our guest while visiting the Asheville Area recently. We are glad that you enjoyed one of our spacious suites, our hot full breakfast, our Suite Shop, and the service provided to you during your stay. We look forward to having another opportunity to have you as our guest soon!
Sincerely,
Troy Ferguson - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooks, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 9, 2012

We visited Asheville in March to visit the Biltmore Estate and explore a few of the microbreweries in the area. We were extremely pleased with our experience at Homewood Suites. The suite was very clean and comfortable. We were traveling with our two college age sons, and found our suite large enough to be comfortable for the four of us. We took advantage of the shuttle service into downtown which was very convenient.

The complimentary breakfast, dinner and drinks surpassed our expectations. However, the greatest asset that this Homewood Suites offers is it's staff. They were genuinely friendly, professional and helpful in every aspect. We have already recommended this hotel to several of our friends, and will definitely stay here whenever we visit Asheville, NC!

  • Stayed March 2012, traveled with family
    • Value
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Helpful?
3 Thank CMC175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, April 27, 2012
Thank you for visiting Asheville to see the Biltmore Estate and "Beer City USA's" breweries. We are happy you enjoyed one of our spacious suites, our Breakfast and Dinner & Drinks. We look forward to seeing you on your next visit to the Asheville Area.
Sincerely,
Troy Ferguson - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ROCHESTER
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 3, 2012

As usual a great hotel. We have been disapointed that Homewood has discontinued using neutrogena shampoo but that's a minor item. We've also stayed recently at a Homewood in Macon Ga. Same general comment. Hampton Inn in Roanoke/Salem VA also a very nice hotel and a Hilton Garden Inn in Winchester VA. In all cases one general comment would be to provide another chair in the rooms. One regular chair and one computer chair is not enough when there is generally room for two chairs. The final stay was at a Hampton Inn in Danbury CT. Bed and Chaise Lounge were both in VERY bad shape. My wife has a back problem which is one of the reasons we stay in the various Hilton products. They all generally have GREAT beds which was the case on this trip home from Florida except for the Hampton Inn in Danbury. She slept not at all. We probably should have asked for a refund.

Room Tip: Again the ratings above EXCLUDE the Hampton Inn, Danbury CT.
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  • Stayed March 2012, traveled as a couple
    • Value
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Helpful?
Thank THOMAS M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, April 27, 2012
Thank you for your loyalty to Hilton Hotels, we appreciate you being our guest. We are pleased that you enjoyed your stay and appreciate your comments. We will return to having the Neutrogena products as soon as they are available again, as there has been a disruption is the supply chain that has made them temporarily unavailable. Until then, we are using the Bath and Body Works products. Thank you for being our guest and we hope to see you again soon.
Warm Regards,
Troy Ferguson - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waxhaw, NC USA
1 review
Reviewed April 2, 2012

We stayed in the hotel Sunday, April 1 - 2, 2012, & we were thrilled with our accomodations &
service. My husband & I want to highley acknowledge and praise one of your employees who
made SURE we had everything we needed & her name was Chevell. Homewood Suites is
fortunate to have Chevell on their team. She has a wonderful personality & was completely
professional at all times. She represents Homewood Suites to the highest level. Be very
proud of her!!!
Craven & Anne

Room Tip: We chose a king suite because we wanted plenty of room, & to say the least, we had more than pl...
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, April 27, 2012
Thank you for choosing to stay with on recently, and for recognizing Chevell. She truly does a great job, and we appreciate her and the fact that she impacted your stay in such a positive manner. Thank you again for sharing your praises and we hope to see you again soon.
Warm Regards,
Troy Ferguson - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Asheville- Tunnel Road

Property: Homewood Suites by Hilton Asheville- Tunnel Road
Address: 88 Tunnel Rd, Asheville, NC 28805-1231
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Asheville
#4 Family Hotel in Asheville
#12 Business Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Asheville- Tunnel Road 3*
Number of rooms: 94
Official Description (provided by the hotel):
Full renovation completed in Spring of 2017. Experience Asheville’s finest all-suites luxury hotel located within minutes of downtown Asheville, Biltmore Estate and the city’s finest dining. At Homewood Suites by Hilton, Asheville, extra room is just the beginning. Our spacious and roomy suites have separate living and sleeping areas, work desks with complimentary internet, fully equipped kitchens and new high definition LCD televisions. Start your day with a complimentary hot breakfast served in our all-new fireplace lobby and Monday-Thursday evenings, you can look forward to a complimentary evening social. Make your luxurious mountain vacation dream come true at Asheville’s new Homewood Suites by Hilton. ... more   less 
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Also Known As:
Homewood Suites By Hilton - Asheville Hotel Asheville
Homewood Suites Asheville
Homewood Asheville
Asheville Homewood Suites

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