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“Loved A Bed of Roses; only one small hiccup”

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A Bed of Roses Bed & Breakfast
Ranked #20 of 39 Asheville B&B and Inns
Certificate of Excellence
Reviewed June 1, 2012

We stayed in A Bed of Roses B&D December 2011. It was a few days after Christmas and we were pleased that all of the decorations were still up. I had heard how charming Asheville was at Christmastime so I was happy we hadn’t missed the beautiful sights.

Room:
We booked fairly last minute, but the Carolyn Grey room was available. Our rate at the time was $155 before tax. Not bad for an Asheville B&B based on my research. And, the room had a large oversized Jacuzzi tub as well as a separate bathroom with pedestal sink and shower. The room was decorated with dark hunter green walls and floral patterns on the bed, chairs, and window upholstery. I typically decorate in modern styles, but found the room to be quite tasteful and elegant anyway. It was really beautiful, spacious for two people, and romantic. There was a fresh flower on the Jacuzzi edge when we arrived. Nice touch. There was also prepackaged A Bed of Roses tangerine soap available in the bathroom, another very nice touch that is above and beyond. Also, the portable fire place gadget thingy wasn't putting out any heat and there was no central heat. She had brought in this little heater thingy to keep us warm. It wasn't very sophisticated as it was either too hot or too cold in the room, but it was bearable and didn't take away from our comfort in any big way. Not a big deal. The only downside to the room was there was no iron (more about that below).

House:
The home and gardens are absolutely gorgeous. I love older homes and their charm so I was not disappointed by this one.

Amenities:
The owners had tea, cookies, and water available at all times for everyone. Also, there was fridge for keeping cold beverages (we stashed some wine and champagne there) as well as sodas that were available for $1. There was even lemonade there for free.

The owners helped us find a restaurant for the evening. They have a large binder available where they’ve collected menus and price points for a variety of restaurants downtown. We chose a formal-ish Indian restaurant named Mela, I think. It was superb!! Yuum. The binder and there recommendations were very helpful.

In warmer months, I can imagine that sitting on the porch looking at the gardens would be a very nice pastime. For our stay however, it was way too cold.

Negatives:
The only negative I can say was one small thing that happened the morning we were set to depart. We had only booked for one night, and it was a little bit of a whirlwind decision. We live in Knoxville TN, only 1 ½ hours away so we just decided to come on a whim since we had a babysitter. We packed without ironing our next day clothes, and in fact, they were so wrinkled we couldn’t get away with wearing them. Carolyn Grey is on the ground floor, right behind the kitchen, in a small alcove near the back. That morning, before breakfast, I realized there was no iron, so I stepped out the door and asked the owner if she had an iron that we could use. The reaction I got was disconcerting and a little annoying. She gave a big huff and said “Do you really need it now?” I was taken aback because I couldn’t grasp what I’d done wrong. I apologized in my nicest tone and said yes, and then explained that our clothes were so very wrinkled. She went on to say how she and her husband were in the middle of getting breakfast together, but oh all right, as though I was a big imposition. I didn’t want to be a burden so I offered to get it myself if she could tell me where it was. She then calmed down a little and said that she had to get it. I then learned that the ironing board was a large board that couldn’t be set up in the room. I had to iron our clothes in the hallway between the kitchen and the bedroom (where the dining room also connects). I felt like an intruder! If I had known any of this, I would have avoided it at all costs; ironing the night before or whatever, just to avoid this conflict. I wasn’t very happy with being treated as though I was causing trouble. I don’t think it’s unreasonable to expect your guests to need an iron. My only advice is for them to invest in a small iron and board set for each room if they don’t want to be bothered at times they consider inopportune. Also, let me clarify. The owner wasn’t mean to me, just a tad impolite and impatient. It left a little sour taste in my mouth for a moment, but I got over it. I definitely thought it was something worth mentioning to all of you.

  • Stayed: December 2011, traveled as a couple
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1  Thank NMurphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilyMcIntosh, Owner at A Bed of Roses Bed & Breakfast, responded to this reviewResponded June 12, 2012

I'm so glad you enjoyed your stay at A Bed of Roses.
As far as the ironing "hiccup" I must apologize if I seemed annoyed. Cooking a gourmet breakfast for a full house, as we were doing that day, can be stressful, especially right before serving. Everything needs to be watched very carefully or everyone's breakfast is ruined! I'm afraid it was just very bad timing. However there is never an excuse for being rude to a guest and I sincerely apologize if I appeared so. Unfortunately, due the the fire hazard, we cannot have irons in the rooms.
As far as the heating issue is concerned, we do have central heat and as soon as we realized that there was a problem in your room we had the heating and cooling repair person come to take care of it. In addition, we replaced the cast iron electric stove/heater with a new more efficient one to supplement the heat in that room. Unfortunately, it takes a guest having a problem for us to discover it and take care of the problem for the next guest. I'm sorry you had to be that guest and I hope you will come visit us again. We take your feedback very seriously.
Thank you.
Emily & Bill McIntosh

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189 - 195 of 255 reviews

Reviewed May 22, 2012

We stayed for 5 nights in the Turret Suite. It was a lovely room at the front of the house with a separate sitting room with a fireplace and a small balcony. The jacuzzi is huge. The hosts were very helpful and it was great having a couple of cats around so we didn't miss our own cats. The walk to town isn't bad although the last part is uphill so going to dinner at the end of the day was a little tiring. The breakfasts were good. We were afraid they would be too "gourmet" for our tastes but we were both happy. The only quibble is that breakfast is served only at 9 a.m. which is later than we usually start our day when on vacation. We filled the time by taking walks around the neighborhood.

Room Tip: From what we saw the Turret Suite is the best room in the inn.
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  • Stayed: April 2012, traveled as a couple
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1  Thank FrontierLake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2012

Stayed at Bed of Roses in early May. Bill and Emily are Wonderful hosts. We had the best room, the Turret room which had a jacuzzi tub, waterfall shower which were great, although it is a big step up to get in. However, unless you really want a jacuzzi and plan to spend a lot of time in the room, you can do very well in any of the other rooms.

Bill and Emily put on a terrific breakfast, almost too fancy for me. They are perfect hosts, very friendly.

One reviewer complained about hearing other guests, but we didn't and all the rooms were filled. Another person remarked, positively, that the 9:00 am breakfast was great because you got to meet all the others guests. I agree. We met some very nice, and diverse people, which we wouldn't have if everyone came down separately.

Walking to town can be a hike, and it's uphill getting there. Regardless the location works. It's a nice residential neighborhood, lots of schoolkids. Good to jog or walk.

Downtown Asheville is a neat place. Lots of restaurants, three or four specialty chocolate shops. Entertainment is several places, including on the street. Pack's is a great bar with terrific service and beer selections. If you want to buy beer go to Bruisin Ale. Absolutely the best beer shop I've ever seen, and I've seen lots.

  • Stayed: May 2012, traveled as a couple
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2  Thank DrWillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2012

Wow! We absolutely loved our stay at Bed of Roses. The neighborhood was beautiful to walk around and an easy walk to downtown (10 minutes or so). Bill and Emily were like staying with family, so friendly and welcoming. We were offered a room upgrade, since the young lady in our original room chose to stay in the smaller room upstairs. The room was gorgeous and comfortable. The bed, truly heaven. The breakfast and the company at breakfast were wonderful! We had to leave early for a balloon ride (one that never happened because of the shady balloon company... I do not recommend RO Frank aviation), but Bill made us muffins very early in the morning before we left. We will definitely be back to Bed of Roses soon and we highly recommend the B & B!

  • Stayed: April 2012, traveled as a couple
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1  Thank K8erose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilyMcIntosh, Owner at A Bed of Roses Bed & Breakfast, responded to this reviewResponded April 13, 2012

Thanks so much for your wonderful review! We're so sorry you had a bad experience with the Balloon Ride company. We would really appreciate it if you would email us with the details so we can look into it. We definitely want to be sure we're not recommending anyone to a less than reputable company. We want to make sure visitors to Asheville have nothing but great experiences here!
Bill & Emily

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Reviewed March 28, 2012

My husband and I stayed two nights in A Bed of Roses for our first anniversary at Christmas time. It is charmingly decorated both indoors and out. The host and hostess paid careful attention to details in our rooms and were very helpful and friendly. We enjoyed their two friendly cats who roamed around the house. The breakfasts and afternoon treats were upscale and delicious. We hope to come here again sometime! A plus was the close location to downtown, Biltmore, and Grove Park Inn.

Room Tip: Loved the turret room with adjoining sitting room on the upper floor.
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  • Stayed: December 2011, traveled as a couple
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Thank Heather K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2012

I had a business meeting on a Monday and decided to travel out to Asheville on Saturday for some "me" time. I could not have picked a better place. Bill and Emily were so warm and welcoming; the house is beautiful and my bed was amazingly comfortable. (I normally have trouble sleeping in any bed but my own.)

The clawfoot soaking tub in my private adjoining bathroom was the perfect place for relaxing and reading... the fireplace in my room made for such a cozy atmosphere.

The breakfasts were fabulous... healthy, beautiful, and so delicious. I've told all my friends in Durham about A Bed of Roses and I don't imagine I'll be staying anywhere else on my next visit to Asheville. I love how close it is to the great restaurants and cool part of the city.

Room Tip: If you are travelling alone, one of the smaller rooms would be perfect. I stayed in the Wilkinson Ro...
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  • Stayed: February 2012, traveled solo
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Thank kelly_d_m32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilyMcIntosh, Owner at A Bed of Roses Bed & Breakfast, responded to this reviewResponded March 16, 2012

Thanks so much for sharing your experience! We hope to see you here at A Bed of Roses again soon.

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Reviewed March 12, 2012

My husband and I spent two night at A Bed of Roses. We were there to visist Biltmore, which we really enjoyed. I have been to many bed and breakfasts (we try to stay in them whenever possible)...and even though we had a pleasant experience, it had more to do with the location than the inn. First, the pros...we enjoyed having breakfast with the other residents...most B&B's give you a range of time for breafast, but here everyone eats at 9:00 am...Great morning conversations! We stayed in one of the larger rooms in the inn...it had a sitting room in addition to a bathroom with jaccuzzi...the room was as described...but even though we were on the second floor we could hear the conversations in the room next door...so FYI...noise travels in this inn. The breakfasts were good (especially the coffee)...but it was your typical B&B fare...fruit course, main dish with more fruit. Some of the cons... this is more of a pet peeve than anything else, but in the kitchen there is tea, lemonade, and sodas...but they charge you for the sodas...really? In my honest opinion it would be better not to have them at all than to charge for it...silly that I noticed, but it just seems odd...I've never seen this at another B&B. Also, in the room there is an envelope for a tip for the maid with a letter for "suggestions" on tipping...again...really? This bed and breakfast is in a very residential area (my husband and I loved the area) but it is definitely not within walking distance from downtown (unless you are looking for a good workout rather than a stroll). Again, overall a pleasant experience, but nothing exceptional. We will definitely return, but probably not to a bed of roses.

  • Stayed: January 2012, traveled as a couple
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2  Thank Genna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmilyMcIntosh, Owner at A Bed of Roses Bed & Breakfast, responded to this reviewResponded March 13, 2012

I’m sorry to hear that your stay was less than exceptional. We try very hard to exceed our guests’ expectations.
Our inn was built in 1897 and while insulation has been added, like any old house, the rooms are not soundproof. Most guests understand this and moderate the volume of their voices to be considerate. I’m sorry this was not the case with your neighbors.
As to the soda situation, this was a policy that we inherited from the previous owner. I have frankly never been comfortable with it and we will definitely revisit the policy. Thank you for your feedback in that regard.
Our inn is five and a half blocks from downtown Asheville. Most people consider it walking distance and I don’t believe you will find another B&B in Asheville that is closer to downtown. That said, I am the first to advise people to park at the Civic Center and save their feet for exploring town!
I’m most surprised about you comments on our breakfasts being “typical”. Every guest book entry raves about the food, and we put a great deal of effort into our breakfasts. We are truly sorry that you didn’t enjoy our food and our hospitality more.
Bill and Emily McIntosh

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Additional Information about A Bed of Roses Bed & Breakfast

Address: 135 Cumberland Ave, Asheville, NC 28801-1737
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville > Historic Montford
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #20 of 39 B&Bs / Inns in Asheville
Price Range: $109 - $209 (Based on Average Rates for a Standard Room)
Number of rooms: 5
Official Description (provided by the hotel):
A Bed of Roses is a Queen Anne Victorian B&B set in the quiet, historic Montford District of Asheville, just 5 blocks from the vibrant downtown. There are 5 beautifully appointed guest rooms, all with private baths, flat screen TVs and free WIFI. A gourmet breakfast is included along with home baked goodies and complementary beverages. ... more   less 
Also Known As:
a Bed Of Roses Bed And Breakfast
a Bed Of Roses Hotel Asheville

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