My husband and I used the call ahead seating option provided by the restaurant. When we called in we were told our wait would be 30 minutes. When we arrived 10-15 minutes later-we were told our wait would be 20 minutes. So we waited and we waited and then we waited some more. After 40 minutes and everyone else who was waiting being seated before us, we were finally taken to our seats. We asked to speak to the manager regarding the wait. He was extrememely polite and apologetic over our wait and was explaining to us how the procedure worked. When we told him what had happened, his reply was, "Oh well, I guess that is what happens when you have a bunch of teenagers running the front." I wasn't sure how to respond so we just decided to never go back. The waiter seemed to be put off by the fact that we wanted to see the manager, so our serivce was great, however, he did charge me double for one drink. The food wasn't that great either. The Carrabba's on Airport Road is soooo much better!