We recently was invited to attend "First Tastes Event" at Carrabba's. We arrived on time as requested. Wasn't seated until about 30 minutes later with six other couples. Waited another 20 minutes before they starting serving our table which were the drinks we had ordered..Waited another 20 minutes before they started serving the complimentary samples of their "Fire-Finished dishes. We had to keep asking for more because there wasn't enough on the plate to go around for eight people. We waited lengthy times in between servings. Felt like 2nd class citizens by the time this was over. We did enjoy interacting with the other couples whom we had never met before and just had to laugh at the way this whole event was handled. The samples that we received were good, just not enough. Carrabba's food is usually always very good...the service needs to really improve . With that in mind, for Halloween they offered $5 pizza's and $5 salad for two. I made appointment online for two pizza's and a salad and specified what I wanted on each pizza. I got the same items on both pizza's and waited over one hour on line in the car to pick them up. Again very disorganized and very disappointed. Got home with cold pizza. Warmed it up, it was good, salad was good, complimentary bread was good....but disappointed once again with the SERVICE.
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