I will start by saying that this location is really great for walking to all the great bars, breweries and restaurants in town. The staff was friendly upon check-in, and the room was nice. Our problems came from cleanliness of the hotel. Upon pulling back the covers of the bed on our second day, there was a huge, gross, brown stain and a bunch of tiny hairs on the sheets that was definitely not there when we left (see photos). I called down to the front desk to speak with a Manager. She sent housekeeping to change the sheets quickly and seemed to brush off the issue by giving me some starwood points. Not exactly the apology I was hoping for. We also returned to our room to find a pile of dirty towels that seemed to have been accidentally left on the bed. They also took our bar of soap and didn't replace it. We wanted to use the glasses in the room as well, but one of them was covered in lipstick stains.
It's also extremely noisy. The doors slam so hard that you are constantly being woken up by your neighbor' door.
For the rate they charge for this hotel, you would expect for the basics - cleanliness! While the location is great, I do not find it to be worth the price to feel uncomfortable.More
- Free Wifi