This was our first time staying in an Aloft property. It reminded me of the W in Manhattan with its small rooms. They did a great job optimizing space but it was really tight in the bedroom area. They did a good job expanding space with large widows and frosted glass in the shower wall with the bedroom on the other side of the wall. It allowed light in and we could see the mountains from the shower without giving up privacy.
The sink is a vessel sink with a faucet head that does not stick out far enough. Getting your hands completely under to wash them is pretty difficult. I see this happen often with vessel sinks and it's not a big deal, just amazing that the design was not better executed.
The bathroom door is a sliding door that doesn't create a tight closure which results in lack of privacy there.
The bed was comfortable, there was a refrigerator, an ihome alarm, flat screen TV and plenty of outlets for charging computers and phones.
There is a large terrace around the pool with a fire pit for cold nights. Unfortunately it was not working when we were there. We went to the front terrace where they had stand-up heaters that were pretty useless. There was a two-way fireplace between the lobby area and the terrace and it did put out some nice heat.
The staff was very friendly. Parking is $5/day.
I must say I'm not wild about their cancellation policy. I was told I had to cancel the day before arrival or forfeit full payment. I also had to change my reservation to a day earlier which resulted in my price going up and it didn't include breakfast. The spg rep told me the room rate would go up $200 if we included breakfast. What?! She and I both thought that ridiculous. Not sure she was correct on that, but it sure left me with a not so pleasant feeling.
It is conveniently located. You can get to much of the downtown area on foot including great restaurants.
The rooms on the pool terrace level have no privacy unless you want to keep you draperies closed.
Cancellation policy makes me hesitant to stay here again. My life is not that predicable! If you're sure you'll be able to meet that commitment, it's definitely worth a stay.
Moving to the Indigo tonight as part of a business obligation. Will be an interesting comparison!
- Official Description (provided by the hotel):
- The Aloft Asheville Downtown hotel offers a great view of the mountains while being situated in the heart of downtown Asheville, within walking distance of shopping, restaurants, and art galleries. ... more less
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