For now, the location and the newness of the hotel have supplied their saving graces. I can't get into enjoying the juxtaposition of ugly looking color blocks as a style that will endure. But the tastelessness that pervades the exterior, although it does have an influence on the interior, the guest room (witness the orange and blue telephone face), is pleasant and very commodious with plenty of room to pack and unpack and do all the things a traveler must in order to keep on truckin'. A particularly positive feature, the layered window coverings on permanent tracks for sun and privacy are easily operated and allow any amount of the outside- inside. My room had two large front facing windows and a side window. The city view room also had a view of mountains. On the more negative side: Coffee but no coffee cups in the room; an open, partially used roll of tp sitting on top of the tank and none on the spool; no second chair by the seating or desk area for a second guest. In fact no extra seating at all. There was a bench below the wall mounted TV, but that was only useful for holding luggage. The vessel sink required a guest to push the stopper to open and close. I am not sure that I'd want to put my hand in a sink filled with water and hair after a close shave just to drain it. The shower: Too large to turn the shower on and off without standing inside. A burst of cold water or hot water is likely the result for anyone turning it on for the first time. Service: I had to call twice to get two cardboard coffee cups delivered. Lots of youthful guest service representatives. Too youthful to deliver the goods-Service. The female representative at the front desk gave her room instructions so quickly I couldn't catch it all and had to ask for a repeat. So, the hotel is worth a stay but has a few issues that need to be addressed in order to remain in demand.
- Official Description (provided by the hotel):
- The Aloft Asheville Downtown hotel offers a great view of the mountains while being situated in the heart of downtown Asheville, within walking distance of shopping, restaurants, and art galleries. ... more less
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