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Country Inn & Suites By Carlson, Asheville at Asheville Outlet Mall, NC
Ranked #16 of 66 Hotels in Asheville
Certificate of Excellence
Reviewed July 15, 2013

This hotel was advertised as an Edwardian hotel, but is anything but. It is indeed "dark and dingy" as one former post said. The microwave was 1970's with a turn dial and a ding-I haven't seen those in a long time. The room was clean but very small. The attempt at Edwardian was a wood staircase and Wal-Mart style clocks, and decor that takes the place of antiques. Breakfast was good, and staff friendly but this place really needs a make-over, and to be updated in any style besides a cheap, antique look. The look is even worse since so many are visiting Biltmore and will see the real thing.

  • Stayed: July 2013, traveled with friends
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1  Thank veeta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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824 - 830 of 1,051 reviews

Reviewed July 15, 2013

We were greeted at check in with a thorough introduction to the hotel's features and area restaurants. The hotel was clean and quiet. Breakfast was generous and very popular among the guests; we decided to cancel our "breakfast out" plans because the hotel's spread was so inviting.
But I was most impressed that, after leaving some of my dirty laundry in one of the room drawers, the staff was able to locate my clothes late on a Saturday afternoon. The housekeeping staff had saved them for me, and the front desk located that package and sent it back home to me via friends still staying at the hotel. Top marks for this courteous service, without a trace of annoyance at my having left these clothes behind.
Convenient location; I will go back there when next in Asheville, NC.

  • Stayed: June 2013, traveled with friends
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1  Thank Thomas J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013 via mobile

We arrived for checking in very late around 1:30 in the morning. The man at the desk was very nice, He offered us all chocolate chip cookies and then went to make sure there was adequate parking where our room was located. Our room was on the first floor and was very quiet. The room had two queen beds and were very comfortable. The bathroom was a really good size and had a coffee maker and tea bags as well. The complimentary breakfast was fantastic as there were many things to choose from. I had a really good omelet. There were many kinds of pastries and muffins, fresh fruit, yogurt and waffles as well as bacon, biscuits and gravy etc. I would definitely stay here next time in Asheville North Carolina.

  • Stayed: July 2013
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1  Thank Williamsland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013 via mobile

Stayed here for 3 nights - travel quite a bit and this was a great value. Rooms clean and spacious. Probably the best "hotel provided" breakfast we have had anywhere. Very easily accessible location. Booked through Expedia and got a great rate even in the height of the summer season.

  • Stayed: July 2013
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1  Thank pop-grannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013

We chose this hotel because of a discounted rate - and it was great! Very clean - newer looking bathrooms and carpet, etc. Small but sufficient workout room, nice breakfast, comfortable beds. The staff was very helpful - gave us a map and suggestions for dinner. We hopped on 26 to 240 and were downtown in less than 15 minutes! Great place to stay!

  • Stayed: July 2013, traveled with family
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Thank LynnDeeOH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

Excellent value and extremely clean room...thanks Yolanda! I did the clorox wipe test and didn't get a speck!! Friendly, helpful staff, great full breakfast with lots of variety. Cookies in foyer are wonderful along with the apples. Highly recommend! Be sure to take the historic tour..shuttle pick up at hotel. Close proximity to everything!

Room Tip: get 3rd floor room 4 best view!
  • Stayed: June 2013, traveled as a couple
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Thank great2see
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2013

While Asheville, NC is a beautiful location in the mountains, it is a pity that the Biltmore Estate has made the area into such a commercialized (and relatively expensive) destination. In ligh of that, it was nice to see that in comparison with other hotel chains in town, the Country Inn & Suites on Old Haywood Road has not gone too far overboard in their pricing. Don't get me wrong, their rates are not cheap. However, there is good value for what you will pay for a room here. The outside of the property is well maintained, the lobby is warm and welcoming, and the staff members with whom I had any contact seemed to be professional, yet personable. The room I had was well-furnished, clean, and comfortable; and it afforded me a good working area for the report writing I had to do at night. Overall, I recommend it highly.

  • Stayed: June 2013, traveled on business
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1  Thank CLT-Homebase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Asheville at Asheville Outlet Mall, NC

Address: 845 Brevard Rd, Asheville, NC 28806-2205
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Asheville
#15 Romantic Hotel in Asheville
#16 Business Hotel in Asheville
#21 Family Hotel in Asheville
Price Range: $93 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Asheville at Asheville Outlet Mall, NC 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Country Inn & Suites Asheville At Biltmore Square Hotel Asheville
Country Inn And Suites Asheville At Biltmore Square
Country Inn Asheville
Asheville Country Inn

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