We chose the hotel based on its proximity to another hotel which was sold out. Within two hours of checking in, a guest three floors above flooded his room, and I called the front desk because water started streaming out of the bathroom ceiling fan and dripping from the middle of the bedroom ceiling. We were moved to a smaller room with a different configuration, and a cracked sink. I would have expected a free night at least -- Hampton Inns would have done that -- but all we were offered in compensation was a 10% discount. The breakfast was extremely mediocre, and the dining area too small to accommodate everyone. "Minimal" is a good word for the whole experience. We will try to avoid staying there again.
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- Also Known As:
- Baymont Inn Asheville / Biltmore Estate Hotel Asheville
- Asheville Baymont Inn