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“Location, Location, Location!”

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Renaissance Asheville Hotel
Ranked #28 of 66 Hotels in Asheville
Niagara-on-the-Lake, Canada
Level 6 Contributor
276 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
“Location, Location, Location!”
Reviewed March 26, 2014

Ah, the nearby Blue Ridge and Great Smoky Mountains, and the Renaissance Asheville Hotel is also conveniently quite close to the number one tourist draw in the area - the incredible Biltmore Estate. Not only that, but the hotel offers complimentary parking and is in easy walking distance to the downtown with its interesting architecture, restaurants and water holes.

Recently completed renovations (the lobby has a fashionable contemporary look), the great location, and hospitable staff (check-in was a breeze) make this a good choice for a stay. The room was clean, the bed comfy and I enjoyed the complimentary high-speed wireless.

Unfortunately, we did not take advantage of the 60 foot indoor pool, whirlpool and fitness center, but that’s for next time.

Room Tip: Always ask for an upgrade!
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,463 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (325)
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English first
Miami, Florida
1 review
Reviewed March 22, 2014

We stayed one night for a March weekend getaway in Asheville. The location was great -- only a couple blocks from the all the Downtown bars and restaurants. All the staff was friendly and helpful, the room was clean, and the bed was super comfortable. We stayed in a mid-level room with a king size bed.

Our biggest problem was how thin the walls were. We were able to hear entire conversations of the girls next door to us, well into the wee hours of the morning (and it was not helpful when I went to bed with a migraine that night). I could even hear one of the girls getting sick in the bathroom. And we could hear everyone that went by the room.

I know the noisy neighbors were not the hotel's fault but the thinness of the walls and door was really disappointing.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renaissance AVL R, Front Office Manager at Renaissance Asheville Hotel, responded to this review, March 23, 2014
Thank you for taking the time to provide us with your feedback. I am so glad to hear that you enjoyed the service and the location of the hotel, however, I do apologize that you experienced noise issues.
We do hope to serve you again in the near future.
Kind Regards,
Terri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Too far from home
Level 6 Contributor
117 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed March 19, 2014

I don't understand hotels that allow garbage to be picked up during normal sleeping hours. The garbage man was there at 6:03am. The truck banged the lid several times while emptying the can.

The bed was comfortable and the room was clean. My room had a microwave and a fridge. Breakfast is not included in the rate.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank a_good_night_sleep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renaissance AVL R, Front Office Manager at Renaissance Asheville Hotel, responded to this review, March 21, 2014
Thank you for taking the time to provide us with your constructive feedback. I do apologize for the noise issues you experienced due to our waste and sanitation services. However, we appreciate your positive remarks concerning our rooms. We do hope to serve you again in the near future.
Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Carolina
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 18, 2014 via mobile

Thank you all for making our stay so fabulous. Every request from a new light bulb to mouthwash was met with a friendly word and smile from the staff. We loved the Tuesday music session and the great pool. Every stay here is great. We especially like the new lobby furnishings! So comfortable to hang out in and pleasing to the eye. Super staff!

Stayed March 2014, traveled with family
Helpful?
Thank 2Ramblers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 18, 2014

Check in was easy and the front desk staff was great. Room was clean and the bed was very comfy. Location was great for walking downtown to the various galleries, restaurants and breweries. We chose to eat at the buffet in the morning and it was good, but other than the delicious omelet station, just your ordinary breakfast selections. Our bathroom was in need of a few minor repairs .

  • Stayed March 2014, traveled as a couple
    • Value
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Helpful?
Thank Lizard2022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CONNECTICUT
Level 4 Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 14, 2014

the location,employees,pool area are all fabulous,i don't recall all of the names of the front desk employees ,the room service gentleman,the front door man,,everyone was great,,,i especaially want to thank Patty ,the housekeeping supervisor ,she helped me pack up boxes i needed to send,make sure everything was taken care of with fed x,,she went above and beyond,,lovely woman,hard worker,,
terri ,susan and the others at the front desk were all great !!!
i don't get why the restaurant was usually empty ,,i found it to be very nice and good,well priced too,comfy beds,,the woman jesse with the pedi cab service is awesome,,fun,much cheaper then taxis,,,do not use checker cab ,,they are awful ,,

  • Stayed March 2014, traveled solo
    • Value
    • Location
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Helpful?
Thank MERMAIDLOR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, North Carolina
Level 5 Contributor
74 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 11, 2014

Was there over a weekend and was really impressed with the service, room set up and decor and above all location.....within walking distance to everything you want to do in downtown Asheville. What a great place to stay. I would recommend a high floor facing the mountains. Free parking....we parked and did not use our car again until we left on Monday.

Room Tip: We stayed in 809 and the view was beautiful, we could see the Grove Park Inn and the mountains. No...
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KEG51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Asheville Hotel

Property: Renaissance Asheville Hotel
Address: 31 Woodfin St, Asheville, NC 28801-3020
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Asheville Hotel 3.5*
Number of rooms: 277
Official Description (provided by the hotel):
When staying at the Renaissance Asheville hotel, you'll be nestled among the Blue Ride and Great Smoky Mountains. Our hotel lies in the heart of downtown Asheville within walking distance to great shops and dining. On-site you'll find a 60' indoor pool, fitness center and whirlpool to enjoy. As a member of the Green Hotels Association, we understand the importance of protecting our surroundings and are proud to offer sustainable dining at our on-site restaurant Writer's Bistro. Our charming rooms offer complimentary wireless Internet, 32 inch LCD HDTV, stunning views of the Great Smoky Mountains, coffee maker/tea service, iron and ironing board, desk with ergonomic chair, marble bathroom with shower/tub combination and hair dryer. ... more   less 
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Also Known As:
Renaissance Asheville
Asheville Renaissance

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