This hotel appears to be outdated and over-priced at first glance, however, I was able to book for a decent price ($161 a night for a December weekend) so I took the chance. 3 of my closest girlfriends and I met up in Asheville for a weekend girls trip, so the four of us shared a room with two queen beds for two nights. The interior of the hotel is beautiful, very clean, modern and bright- not what you expect from the outside.
The room was clean (though it had the atrocious carpet that I expect in any hotel), the beds comfortable and space adequate. We had a corner room on a high floor, which was slightly larger than a regular room. The mini-fridge came in useful and the air conditioner worked great. The bathroom was very small, but functional and clean. The service was ok- as in all of Asheville, everyone was very friendly. The hotel was sold out due to a few weddings, so it did take longer for bell service and room service. I was disappointed in a room service order I placed prior to the trip- we were celebrating a pregnancy so I ordered a bottle of sweet champagne, a glass of orange juice and chocolate covered strawberries. The order arrived over 30 minutes late and though I requested 4 glasses, we only recieved 2. This was a bit of a blow to my surprise because it took almost 15 minutes to get the other 2 glasses. The champagne was awful- I would have been better bringing my own. The strawberries were wonderful. They also charged me more than what was listed on the website, and I think the $10 difference was a bit steep for a glass of orange juice. I had also requested extra towels and we had to call twice to get them.
The hotel is in a great location- within walking distance of downtown and it is a safe neighborhood, well-lit with lots of people around. We consulted the conceierge for dinner recommendations and he was very helpful. The hotel is about a 10 minute drive to Biltmore.
I would stay here again, but I would not pay their average price ($209 per night). I am a Marriott Rewards member and am still waiting for my final bill to be emailed to me- as of right now, more has been charged to my card than expected so I would like to see the final bill.
- Official Description (provided by the hotel):
- When staying at the Renaissance Asheville hotel, you'll be nestled among the Blue Ride and Great Smoky Mountains. Our hotel lies in the heart of downtown Asheville within walking distance to great shops and dining. On-site you'll find a 60' indoor pool, fitness center and whirlpool to enjoy. As a member of the Green Hotels Association, we understand the importance of protecting our surroundings and are proud to offer sustainable dining at our on-site restaurant Writer's Bistro. Our charming rooms offer complimentary wireless Internet, 32 inch LCD HDTV, stunning views of the Great Smoky Mountains, coffee maker/tea service, iron and ironing board, desk with ergonomic chair, marble bathroom with shower/tub combination and hair dryer. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance Asheville
- Asheville Renaissance