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“Lotta Ching for 1 nite :-()”

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Residence Inn Asheville Biltmore
Ranked #33 of 65 Hotels in Asheville
Certificate of Excellence
Germantown, Wisconsin
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Lotta Ching for 1 nite :-()”
Reviewed July 29, 2013 via mobile

$280 total for 1 night. I'm sure there are many factors - summer, great locale weekend night, etc... It is what it is. But for $280 you'd think that some shampoo would be in the room. Nope. It is very nice tho. I do think it has the nicest breakfast area of anywhere else we've stayed. We have a family of 5 so we need places like this. I'm sure the people that stay here don't even blink at a $280 a night tho. Can't beat location. It really was a nice spot. I am still getting over what good hotels cost these days. I'll get over it! Wink

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review, August 5, 2013
Brain M,

Thank your for sharing your experience at the Residence Inn Biltmore. We appreciate you choosing to stay with us and please remember that we are a newly renovated all-suite hotel and summer is our peak season! We hope you enjoyed our property and hope to have you back again!


Sincerely,

Lauren McDevitt
Marketing and Guest Relations
Residence Inn Biltmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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407 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
georgia
Level Contributor
120 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed July 25, 2013

If I were to judge a book by its' cover, I might not have given this hotel such a high rating. It's a very unremarkable Residence Inn from the street. However, once inside, it's lovely.

This hotel appears to have been remodeled recently. Five of us stayed in a two-bedroom suite that was spacious, clean, and very comfortable. The kitchen had stainless appliances and granite tops. There were three flat-screen tvs, and one queen bed in each room. We used a roll-away in the living room, and after re-arranging the living room, we had ease of movement around the place. It did block the kitchen area somewhat, so if you need to use a roll-away, instead of the sleeper sofa, you might consider folding it up when not in use.

The only complaint is that there was only one A/C switch in the living room. We wanted to make it cooler in our room which was impossible. The entire 2-bedroom unit was cooled by one thermostat; so, some of us were comfortable while others were freezing or too hot.

There is an indoor swimming pool and a very small workout room. The hotel is located in the Biltmore Village area with easy access to the Biltmore Estates, and even downtown Asheville.

The Front Desk staff was quite friendly, the lobby was very neat and contemporary, and the breakfast area was well-maintained and provided good food. We would consider staying here again.

Good experience, overall!

  • Stayed July 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank georgiadenverite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review, August 5, 2013
Hello georgiadenverite,

Your words are too kind! We are thrilled you enjoyed your time at the Residence Inn Biltmore and hope that you come back soon!

Sincerely,

Lauren McDevitt
Marketing and Guest Relations
Residence Inn Biltmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carmel, California
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed July 17, 2013

We had the opportunity to stay at the residences last week. 4 of us stayed in a 2br 2bth.Very
roomy. Nice pool,office asst prompt and available 24/7.

5 min from the Biltmore Estate and from downtown Asheville

Room Tip: Take the top floor,we had kids running around all day in the apt above ours
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sammark60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 1, 2013

Average lobby to walk into, but staff was very nice and welcoming upon arrival. Room was very nice. Full size bed, suite. Room didn't have view of mountains...faced parking lot. Clean, spacious. Kids loved the room. Location was in between Biltmore and downtown...about half hour drive to mountains/Chimney Rock area. Pool was small~workout area small. Coffee was ready early in morning before breakfast, which was nice for our early departure. We'd stay again.

Room Tip: If would like a view, need to make request or talk with hotel staff before if possible.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bec k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review, July 3, 2013
Dear bec k,

Thank you for sharing your feedback about your time at the Residence Inn Biltmore! We appreciate your kind words about our friendly staff and newly renovated rooms. We are glad you found our Biltmore Village location convenient to your adventures while you were in Asheville and that the coffee aided your early morning departure! Thanks for the recommendations and your business! Come back soon!

Sincerely,

Lauren McDevitt
Marketing and Guest Relations
Residence Inn Biltmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scranton, Pennsylvania
Level Contributor
281 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed June 20, 2013

Located midway between the entrance of Biltmore Estate and Downtown with easy access to the highway. Clean property. Accommodating front desk staff...upgraded our room without asking. Offers a weekday "social time" between 5-7 PM (we stayed for Memorial Day...they had hamburgers & hot dogs in a picnic style buffet...NICE TOUCH!) Would difinitely stay again!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JEFFYG10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review, June 21, 2013
Hello JEFFYG10,

We are so thrilled you enjoyed your stay at the Residence Inn Biltmore! We love our Biltmore Village location and are glad you found it convenient! We are mixing in cookouts for our manager's receptions and appreciate you joining us for dinner. Thanks for choosing to stay with us and we hope you come back soon!

Sincerely,

Lauren McDevitt
Marketing and Guest Relations
Residence Inn Biltmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Venice, Florida
Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 18, 2013

This is a very nice property. The room was wonderful. The bed and pillows are new and comfortable. The view from our third floor suite is was very nice.

The staff is extremely accommodating.

Parking is rather limited.

  • Stayed June 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review, June 21, 2013
Dear Rick N,

We appreciate your feedback about your recent experience at the Residence Inn Biltmore! We are thrilled you enjoyed our beautiful rooms and beds and that our team was accommodating during your stay. Thank you for your business and we hope you return soon!

Sincerely,

Lauren McDevitt
Marketing and Guest Relations
Residence Inn Biltmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frederick, Maryland
Level Contributor
591 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 316 helpful votes
Reviewed June 14, 2013

Service: No wait to check-in or out, friendly, helpful and caring breakfast servers and front desk.

Value: Stayed Tuesday night through Thursday night for a good rate. However, the rate for Friday night was more than double what it was Tuesday-Thursday night so we checked out and stayed elsewhere. They charge a non-refundable sanitation fee of $75 for pets no matter how long or short your stay and if your pet makes a mess or not. Ours didn't make any mess but we still had to pay an extra $75. You also have to almost sign over your life signing in for damage liability from the pet. So if you bring a pet, make sure it doesn't damage anything in the room or you could be out $1000's of dollars. Indoor heated pool and hot tub were nice to have all to yourself. Outdoor sports court another plus. Also, courtyard for reading or hanging out if you desire.

Sleep Quality: Nothing special here about what you'd expect for this kind of place.

Cleanliness: Very clean from the beginning, housekeeping does excellent job maintaining. Absolutely no problems here.

Location: Getting in/out of hotel property can be a bit dangerous based on its location. Someone driving in front of me trying to leave the property decided to back up at the exit and nearly backed into my vehicle. Hard to make a left out of property towards downtown. When we stayed there was road construction on road in front of hotel which meant we couldn't hear each other when we checked in. It didn't bother us, but we could hear the train at night. We actually liked that part, but I know some don't.

Rooms: Modern, homely, mountain decor all throughout room. I smiled when I opened the front door for the first time. Nicely equipped kitchen with everything you need (stove, dishwasher, full fridge, plates, bowls, cups, silverware, coffee maker, toaster, everything). There was a small dining table and a coffee table by the sofa. Swivel flat screen for you to watch from the sofa or bed. Bathroom was nice size with big mirror. Separate room for toilet/tub than sink/mirrors a plus. Mirrors behind you too. Way more closet space than you'll ever need. Hardwood floor upon entry. Lots of places to put all your things. You don't feel cramped or hampered for space at all. Very nice.

Kids activities: Nothing really for a young kid to do, but there never is in hotels which is why you go out and do something.

Restaurant: Only ate breakfast. They had a very nice wide variety to choose from. We ate good every morning. Most very excellent.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NeoWasHere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFH_Marketing, Guest Relations Manager at Residence Inn Asheville Biltmore, responded to this review, June 17, 2013
Hello NeoWasHere,

We appreciate your detailed review of your recent stay at the Residence Inn Biltmore. We are pleased you found our hotel comfortable and clean, and our staff helpful and caring. We are also glad you choose to travel with your pet, as we love animals at the Residence Inn Biltmore! The pet fee covers the deep cleaning process that takes place in each room after a pet has stayed in it to remove any allergens that might left behind. We actually do have several kid-friendly activities within the hotel, including an indoor pool and an outdoor sport court. We thank you for your business and hope that you choose to stay with us again!

Sincerely,

Lauren McDevitt
Marketing and Guest Relations
Residence Inn Biltmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Asheville Biltmore

Property: Residence Inn Asheville Biltmore
Address: 701 Biltmore Ave, Asheville, NC 28803-2556
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Asheville Biltmore 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Residence Inn Asheville Biltmore Hotel Asheville
Asheville Residence Inn

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