I did not stay at this location but made a reservation and Cancelled the next day. Cancellation was done almost a month before my expected stay. My credit card was billed a cancellation fee almost a month later. (They never sent me a reservation confirmation or cancellation confirmation through my email.) Manager kept giving me the run around and finally said employee whom I cancelled reservation with was off that day, which was not true. Manager finally referred the issue to Days Inn Headquarters who called me two days later and told me there was nothing they could do and referred me back to this hotel. This issue was recently resolved. I did get my money back, no thanks to this hotel. Guests Beware!
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- Also Known As:
- Days Inn Asheville Mall Hotel Asheville
- Asheville Days Inn