Overall, the staff were all professionals and they made us safe and comfortable throughout our flight. Our pilot, Tom, was engaging and a stickler for safety. The view was spectacular and left us speechless on how beautiful the mountains are. This is our first time to try riding hot air balloon. This is definitely the highlight of our vacation! I will recommend this company to my friends and family when they visit Asheville NC. My husband and I will definitely come back for more!
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