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“Luxury at a great price.. friendly staff.”

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Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
Ranked #9 of 65 Hotels in Asheville
Certificate of Excellence
Raleigh, North Carolina
1 review
“Luxury at a great price.. friendly staff.”
Reviewed November 19, 2010

Great hotel, seemed brand new. Everything was very nice and was a close drive to most attractions in the mountains.

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank sdalewil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,916 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (275)
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English first
New York
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 10, 2010

Although just about all the hotels here are obscenely expensive unfortunately. Clean, comfortable, all the amenities I needed, and just a short drive to downtown Asheville. A Cracker Barrel is right down the road too. Only stayed for one night, but it was a comfortable stay.

  • Stayed October 2010, traveled solo
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Helpful?
Thank Frank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitty Hawk, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 8, 2010

Mediocre room, noisy - you could hear everything in the hall (at 1 a.m.), next door, no sound insulation in this motel. Front desk offered to move us, but we were already settled and didn't think that would improve matters. Chose hotel partly because it advertised fitness room - fitness room had two treadmills that were broken and a weak eliptical machine that shook.

  • Stayed November 2010, traveled as a couple
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Helpful?
7 Thank 44leemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 8, 2010

My wife, 5 month old daughter, and I stayed at the Asheville West Country Inn and Suites November 2nd – 4th. Overall, we were very satisfied with our stay. We have listed below the pros and cons of this hotel.

Pros
1) This a brand new hotel located just off I-40 and within 10 minutes of downtown Asheville and the Blue Ridge Pkwy.
2) The rooms are very nice and the beds sleep well…there is nothing “country” about the furnishings or décor. They come with a large hi def TV, coffee/tea maker, hair dryer, free high speed internet access, refrigerator, microwave, chair/ottoman, and a desk.
3) Our room was on the 4th floor, which was entirely non smoking. A big plus!
4) The comp breakfast has recently been upgraded and includes anything and everything you could want (oatmeal and granola/fruit toppings, boiled eggs, cereal, yogurt, fruit, donuts, muffins, danishes, cinnamon rolls, bagels, waffle maker , biscuits w/eggs & sausage, jellies, syrup & butter, coffee, juices, & milk).
5) The lobby/front desk has a 24 hour snack stand w/fruit, cookies, coffee, tea, and hot chocolate available as well as access to a computer w/free high speed internet.
6) The hotel service was good and the staff was friendly.

Cons
1) There is only 1 con that we found. The hotel sits directly on top of the road accessing the parking lot. Because of the close proximity to the road, the traffic (which is very sporadic) can be a bit noisy for those staying in even numbered rooms.

  • Stayed November 2010, traveled with family
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Helpful?
1 Thank atl2oka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed November 3, 2010

My husband and I were visiting Asheville for two days to see the fall foliage, and were looking for a basic hotel with both quality and reasonable rates. I am glad that I selected this hotel. The property is 15 months old and still smells fresh, rather than the usual musty smell in many hotels. I am on a special diet, so did not eat the free breakfast provided, but was happy that the room contained a refrigerator so that I could store some food items and bottled water. The hotel was far enough away from a busy road so that there was no traffic noise, yet it was still convenient to the interstate. The bed was comfortable and featured down comforter and down pillows. The staff was friendly and helpful. There is nothing more I could ask for.

  • Stayed October 2010, traveled as a couple
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Helpful?
Thank cynt30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, South Carolina
2 reviews
Reviewed November 1, 2010

The room was perfect and super clean. Staff was very helpful and professional. Breakfast was unbelievable with eggs, sausage, gravy, biscuits, fresh fruit, hot oatmeal, yogurt with all the add-ins, fresh waffles, and more. Cracker Barrell was next door but there was no reason to go with the spread that was there. Sure beats a continental breakfast.

  • Stayed October 2010, traveled on business
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Helpful?
Thank SCHarpPlayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conyers, Georgia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 1, 2010

I reserved this room through AAA. My husband and I love the Asheville Area and wanted to visit on our 29th anniversary. The room we checked into was located directly across from the ice and vending machines on the first floor. It was noisy so we asked to be moved. The desk clerk was very rude and stated the hotel was full and there were no additional rooms avialable. I called the AAA travel agent and asked for assistance. I indicated the desk clerk was rude. The AAA rep placed be on hold and called the hotel. After returning to the phone he stated the clerk had hung up on him and he had to call back. Finally after a lot of back and forth between AAA and hotel staff we were given the choice of two rooms to move to. Remember we were told prior to calling AAA that there was nothing avialable. The fitness center had two treadmills and both were broken. I could not believe that this hotel was only a year old. Also, the first room did not have towels and smelled terrible. 'NEVER AGAIN"

  • Stayed October 2010, traveled as a couple
    • Value
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Helpful?
5 Thank travelbug5566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)

Property: Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
Address: 1914 Old Haywood Road, Asheville, NC 28806-1132
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Asheville
#6 Family Hotel in Asheville
#7 Business Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, Asheville West (Biltmore Estate) 3*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to one of the newest hotels near Asheville, the Country Inn & Suites West Asheville Hotel Biltmore Estate. Our Biltmore-inspired hotel features French decor, a tranquil waterfall feature and a French gazebo overlooking the Blue Ridge Mountains. Our hotel is conveniently located near Interstates 26 and 40, just minutes from the beautiful Biltmore Estate, one of Asheville's most popular tourist attractions, the Blue Ridge Parkway, Biltmore Mall and Asheville Regional Airport. ... more   less 
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Also Known As:
Country Inn And Suites Asheville West
Country Inn & Suites Asheville West Hotel Asheville

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