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“A beautiful weekend stay.”

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Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
Ranked #9 of 65 Hotels in Asheville
Certificate of Excellence
Mount Holly, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A beautiful weekend stay.”
Reviewed August 30, 2011

My wife and I , just spent a wonderful weekend at the Country Inn Asheville West. We loved the room, the breakfast ,the pool, and the extraordinary staff. They helped us with all our needs and were very curtious. We had easy access to various placed to eat and places to go. I would highly reccomend the Country Inn to anyone traveling to Asheville to relax and have a good time. We rate it excellent.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Ralph W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,916 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (275)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Chapel Hill, North Carolina
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 29, 2011

This country Inn is a great place to stay in Ashville. The rooms are large and clean and the staff so helpful. My friend had a gluten allergy and the staff new the best restaurants for her to eat in. The four of us felt right at home.

Room Tip: take a room on the upper floors,for a quiter room.
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  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank nursesally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 27, 2011

We chose The Country Inn & Suites Asheville West for a long weekend to be close to Biltmore and area attractions. It was easy & quick to get to everything we wanted to see & do in and around the heart of Asheville, including dinners out. The staff really cared about making us feel welcome and comfortable - they responded immediately to a few small requests we had (a softer pillow, coffee refill in the breakfast room, keeping leftovers refrigerated), always with a smile. The showers were wonderful - great water temperature & pressure with adjustable heads (my son took extra long, much longer than usual). Although we didn't use the heated outdoor pool, we noticed others enjoying it every day. Overall, it was the perfect home base for our excursions.

Room Tip: We stayed on the top (4th) floor & had a quiet view of the mountains (beyond the parking lot).
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  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank venividi87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ashevillewest, General Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review, September 4, 2011
Thank you so much for your review and we can't wait to see you again! You have to come back and relax by the pool!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Level Contributor
188 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed August 25, 2011

The hotel is well-maintained and kept very clean. Beds are very comfortable. The air conditioning is aggressive when it comes on, refrigerating the room until it cycles off. The breakfast, with hot choices like scrambled eggs, biscuits and gravy, and oatmeal is abundant though not gourmet. Elevator is on the slow side. Staff are really friendly and helpful...I would recommend that they become more knowledgeable about regional attractions. Most of the desk personnel I met had not actually been to many of the great locations within 90 minutes of Asheville. I know it's asking a lot to have concierge-like insights at a hotel like this, but I also know this hotel aspires to be really great--and this is the kind of thing that would set it apart. Free Internet access, a nice pool, a good computer and working printer in the lobby, all-day coffee and fresh fruit, fresh cookies, infinite brochures, and an accessible location complete the picture. We paid a 4-night special rate, so this excellent experience cost very little more than the more spartan places we usually stay.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JerseyJean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ashevillewest, General Manager at Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), responded to this review, September 4, 2011
Thank you so much for staying with us here at the Country Inn and Suites- Asheville West! We think it is a great idea to partner with local companies and organizations to further our knowledge of the area and of its many great attractions. I am sure our front desk staff will also enjoy doing so! Please come back and see us again, and we will point you in the right direction!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Estero, Florida
2 reviews
Reviewed August 24, 2011

Rooms are clean and well-appointed. Breakfast fare was always being replenished. Coffee, apples and chocolate chip cookies available all hours. Good workout room and pool.

Stayed here ten days while touring and visiting with friends. Personnel could not have been nicer, especially desk service lady named A.J. Maid was most competent and efficient.

Room Tip: Stay on second floor and you have stairs direct to lobby. Our room was across from laundry facility.
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  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Esterotrippers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westlake, ohio
Level Contributor
95 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed August 20, 2011

Price point and location attracted us to this overnight stop on our way to tour the Biltmore Estate. BP gas station and Applebees restaurant just down the hill provided a good spot to gas up and grab dinner with two teenagers.

Hotel had a cramped pool and hot tub off the front parking lot, facing the road--so our kids definitely weren't interested in taking the plunge.

Rooms were clean, beds were comfortable and free breakfast was adequate to start the day. Single slow elevator provided comic relief, and rooms overlooking the creepy rusted out shed behind the hotel made for some lighthearted fun discussing old B rated horror flicks with chainsaw weilding characters lurking in the shadows...

All in all, not a bad place for the road weary, but I definitely wouldn't stay for more than one night.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank blueswriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 20, 2011

We picked this inn since it was outside of the town. There was a problem at check-in with the computer but the manager gave us our room and let us do the paperwork later. The room was very nice and clean. The only thing that I didnt like was that the pool was very small and had only 2 lounge chairs. Also if you are looking for a place with a good mountain view, this didn't have it.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mtnlover1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)

Property: Country Inn & Suites By Carlson, Asheville West (Biltmore Estate)
Address: 1914 Old Haywood Road, Asheville, NC 28806-1132
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Asheville
#6 Family Hotel in Asheville
#7 Business Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, Asheville West (Biltmore Estate) 3*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to one of the newest hotels near Asheville, the Country Inn & Suites West Asheville Hotel Biltmore Estate. Our Biltmore-inspired hotel features French decor, a tranquil waterfall feature and a French gazebo overlooking the Blue Ridge Mountains. Our hotel is conveniently located near Interstates 26 and 40, just minutes from the beautiful Biltmore Estate, one of Asheville's most popular tourist attractions, the Blue Ridge Parkway, Biltmore Mall and Asheville Regional Airport. ... more   less 
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Also Known As:
Country Inn And Suites Asheville West
Country Inn & Suites Asheville West Hotel Asheville

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