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“ASHEVILLE”

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Hilton Asheville Biltmore Park
Ranked #7 of 65 Hotels in Asheville
Certificate of Excellence
GreenLeadersSilver level
Rosemary Beach, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“ASHEVILLE”
Reviewed August 11, 2014

Excellent property and staff...This Hilton is the best due to STAN TURNER and his staff, which is why we use this property in that market when in the Asheville area! Over the years the property and staff is always up to our expectations, and we continue to send our "network" to this location!

  • Stayed August 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank TERRY N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFH_Marketing, Director of Sales at Hilton Asheville Biltmore Park, responded to this review, August 14, 2014
Dear Terry N -

Thank you for staying with us at our Hilton Asheville Biltmore Park. We are glad that you enjoyed the ambiance of our hotel, and the caring demeanor of our General Manager, Stan Turner and his staff.

We appreciate your positive review. When you return to Asheville, NC, we hope that you will stay with us again. Also, continue to refer your network of individuals to our Hilton. This is greatly appreciated.

Sincerely,

Herb R. Arnold
Director of Sales
Hilton Asheville Biltmore Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,438 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (211)
Date | Rating
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English first
Tampa, Florida
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 9, 2014

We called a Hilton in downtown Asheville from the road, they were full, but sais let us check on another property for you. They found us a room just outside of downtown in Biltmore Park, great service! When we arrived we were greeted by a very friendly man who helped us check in and get the car parked. When we checked in my girlfriend asked if we could get a room with a view of the mountains, they put us on the sixth floor with a beautiful panoramic view that we thoroughly enjoyed for sunset. We stayed on a Monday and they have terrific appetizer and drink specials in their lounge. Staff was extremely pleasant and welcoming. We will definitely stay here again.

Room Tip: Ask for a room with a view of the mountains. If they have one available they are very accommodating.
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  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Islandtime7411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFH_Marketing, Director of Sales at Hilton Asheville Biltmore Park, responded to this review, August 11, 2014
Dear Flafoodie1 -

Thank you for staying with us at our Hilton Asheville Biltmore Park. We are glad that you enjoyed the ambiance of our hotel, and the friendliness of our staff. The views from our guest rooms of the mountains are quite impressive, and it was great that you got a room on an upper floor.

We appreciate your positive review. When you return to Asheville, NC, we hope that you will stay with us again.

Sincerely,

Herb R. Arnold
Director of Sales
Hilton Asheville Biltmore Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 9, 2014

I really enjoyed my stay here. The service is wonderful and the hotel is run very well! The amenities are numerous and I really liked the spa that is on the main level of the hotel. Room service is prompt and delicious. My only complaints with this property is the great variation in pricing, some weeks it will be $120 and just 2 weeks later it goes up by $120 dollars. The parking situation is also frustrating, but other than those two items it really is a great place to stay in Asheville!

Room Tip: Ask for a room on the opposite side of the freeway.
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  • Stayed August 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Jeremy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFH_Marketing, Director of Sales at Hilton Asheville Biltmore Park, responded to this review, August 11, 2014
Dear Jeremy H -

Thank you for staying with us at our Hilton Asheville Biltmore Park. We are glad that you enjoyed the ambiance of our hotel, and the friendliness of our staff. I have made a note to see if additional signage would help in locating parking which is always plentiful in our 500 space parking deck. As for our rates, they do fluctuate quite a bit based on season.

We appreciate your positive review. When you return to Asheville, NC, we hope that you will stay with us again.

Sincerely,

Herb R. Arnold
Director of Sales
Hilton Asheville Biltmore Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kings Mountain, NC, United States
1 review
Reviewed August 4, 2014

Everything was as I expected, though I'm not usually used to this high a quality. No complaints and a great experience for some country people. The breakfast buffet was superb and the service by all the staff was beyond reproach.

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFH_Marketing, Director of Sales at Hilton Asheville Biltmore Park, responded to this review, August 8, 2014
Dear James L -

Thank you for staying with us at our Hilton Asheville Biltmore Park. We are glad that you enjoyed the ambiance of our hotel, and the friendliness of our staff.

We appreciate your positive review. When you return to Asheville, NC, we hope that you will stay with us again.

Sincerely,

Herb R. Arnold
Director of Sales
Hilton Asheville Biltmore Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
316 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed August 4, 2014

This was our second stay at this property. Our first stay was in 2010. We are happy that we returned. The rooms are clean and spacious. The property is well maintained and located in an area of restaurants, shops, and a movie theatre. There was coffee, fruit, and infused water available throughout the day in the lobby. We were warmly greeted whenever we entered the lobby and checked into the property without any issues. Unfortunately, it rained quite heavily one afternoon during our stay. It was great having the option of shopping, eating, or watching a first run movie all within walking distance of the property. We definitely would return again to this property!

Room Tip: Request a mountain view on a higher floor.
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  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank welovedmaine08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFH_Marketing, Director of Sales at Hilton Asheville Biltmore Park, responded to this review, August 8, 2014
Dear welovedmaine08 -

Thank you for staying with us again at our Hilton Asheville Biltmore Park. We are glad that you enjoyed the complimentary lobby coffee, fruit and fruit infused water. Our Biltmore Park Town Square community is a great place to be rain or shine. Glad you had the opportunity to shop and take in a movie.

We appreciate your positive review. When you return to Asheville, NC, we hope that you will stay with us again.

Sincerely,

Herb R. Arnold
Director of Sales
Hilton Asheville Biltmore Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 3, 2014

One of the best breakfast buffets of any HIlton hotel i've stayed in and I travel every week of the year. Lot of fresh and local food. Need to know... it's about a 15 minute drive to Biltmore and 20 minute drive to downtown. Great staff and cool new location surrounded by brand new shops.

  • Stayed August 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Allan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFH_Marketing, Director of Sales at Hilton Asheville Biltmore Park, responded to this review, August 4, 2014
Dear Allan K -

Thank you for staying with us at our Hilton Asheville Biltmore Park. We are glad that you enjoyed the fantastic breakfast that we host in Roux (our on-site restaurant). Our culinary staff believes in the Asheville way of using lots of fresh, locally grown ingredients.

We appreciate your positive review. When you return to Asheville, NC, we hope that you will stay with us again.

Sincerely,

Herb R. Arnold
Director of Sales
Hilton Asheville Biltmore Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 2, 2014

I have stayed at this property several times a year over the past four years. The location between Asheville and the airport. It is surrounded by great restaurants and shops at Biltmore Park.

Hotel is always quiet and the staff is friendly.

Room Tip: Book early in the summer and particularly in the fall as the hotel is always fully booked. Exteri...
See more room tips
  • Stayed August 2014, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Rick E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFH_Marketing, Director of Sales at Hilton Asheville Biltmore Park, responded to this review, August 4, 2014
Dear Rick E -

Thank you for staying with us at our Hilton Asheville Biltmore Park. We are glad that you enjoyed the ambiance of our hotel and the friendly guest service. Biltmore Park Town Square is such a great location to be in, and we are happy that you were able to enjoy that as well.

We appreciate your positive review. When you return to Asheville, NC, we hope that you will stay with us again.

Sincerely,

Herb R. Arnold
Director of Sales
Hilton Asheville Biltmore Park
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Asheville Biltmore Park

Property: Hilton Asheville Biltmore Park
Address: 43 Town Square Blvd, Asheville, NC 28803-5060
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Asheville
#2 Spa Hotel in Asheville
#3 Business Hotel in Asheville
#4 Romantic Hotel in Asheville
#5 Family Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Asheville Biltmore Park 3.5*
Number of rooms: 165
Official Description (provided by the hotel):
The Hilton Asheville Biltmore Park offers convenience, luxury and affordability. It is also one of the most environmentally sustainable hotels in the country. With a large scale solar hot water heating system, all CFL light bulbs and a fuel-alternative airport shuttle, this is one full service hotel that you can feel good about. Enjoy a meal at our signature restaurant Roux or relax in the on-site Sensibilities Spa. We’re located in Asheville’s newest shopping, dining and entertainment district. ... more   less 
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Also Known As:
Hilton Asheville Biltmore Park Hotel Asheville

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