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“What a Hilton Should Be”

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Hilton Asheville Biltmore Park
Ranked #7 of 66 Hotels in Asheville
Certificate of Excellence
GreenLeadersSilver level
KTCL
Level 6 Contributor
100 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“What a Hilton Should Be”
Reviewed August 9, 2013

This Hilton is what all Hiltons should aspire to be like. It’s well designed, beautifully decorated, stylish, elegant and located in a “town center” type of development with all kinds of stores and restaurants within easy walking distance. Great service from all the employees; they even valet parked my car for free!! I’ll be back.

  • Stayed August 2013, traveled solo
    • Value
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Helpful?
Thank be400cpt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,456 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (213)
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columbus, nc
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 9, 2013

The bar in the lobby is unattended and the restaurant appears closed. Guests pass through regularly and look toward these venues: abandoned. I shop regularly in Biltmore Square Village. I left the Hilton and went to the bar at PF Chang's with my family.

The Hilton is clean, attractive and has upscale guests; however, the first floor appears closed.

  • Stayed August 2013, traveled on business
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Helpful?
2 Thank Dana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lantana, United States
1 review
Reviewed August 7, 2013

We had a wonderful stay at the Hilton Asheville Biltmore Park. The hotel was extremely clean with nice furnishings. The staff was very helpful and courteous, and responded immediately to any request. The housekeeping staff was on point every day, and they even organized my messy toiletries! The hotel was in the perfect location for all the activities we planned during our trip, and we enjoyed the convenience of restaurants, shops, and movie theater within the town square. The hotel was a great value and we would definitely stay with the Hilton again.

  • Stayed August 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Amanda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level 6 Contributor
270 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed August 6, 2013

Good hotel with good access to Biltmore. It is a mixed use relatively new community. Walking access to shops, movie theatre and restaurants. We were very pleased with our evening meal with friends in the hotel restaurant Roux. Although there were few in the restaurant, the guests and others were clearly were missing a very nice meal. The friendly bar tender was very nice in the bar and we all felt very much at home. The rooms were nice and the bed exceptional. We saw that the hotel was dog friendly and we had a nice chat with a fellow about how nice it was at the hotel for his dog. I definitely would go back if I was in the area again.

  • Stayed July 2013, traveled as a couple
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Helpful?
Thank Chicagoehc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 4 Contributor
37 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 30, 2013

When we pulled up to the area of the hotel, I was concerned that we weren't in downtown Asheville (I knew that we wouldn't be ahead of time, but it really hit when we got off the highway on the outskirts of town and the hotel was looming in more of an industrial park area than in a downtown area). But the location turned out to be very good. It's in a mixed-use area, that includes apartments/condos, a movie theater, shopping and dining. There are some good restaurants within a 1-2 minute walk. We ate lunch at Brixx (good pizza for the kids), dinner at The Tavern, and went to Cold Stone Creamery twice! We went white water rafting on our trip and it was great that the highway was convenient.
The hotel is itself is good. The rooms were clean, not large, and we enjoyed using the indoor pool. The staff was helpful, but I knew more about getting tickets to The Biltmore than they did (for example, they said I'd have to pay for kids, but I knew I didn't). They gave us information about places to hike, but we ended up getting information about a good hike after rafting so didn't use their tips. We didn't eat at the hotel, so I'm not sure how the food is.

  • Stayed July 2013, traveled with family
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Helpful?
1 Thank JeremyATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level 4 Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 30, 2013

My wife and I (as well as our 3 dogs) stayed at this hotel in July 2013. The hotel is very dog friendly - the front desk personnel and bell hop always greeted our dogs cordially. Our room (a suite) was nicely appointed (2 bathrooms and a separate living area with a large shower but no bath) and was very clean. Room service was very prompt and the food was good. The major disadvantage of the hotel was the uncomfortably soft beds. We asked for a bedboard but, surprisingly, the hotel did not have one. The area around the hotel was very nice, with several outdoor cafes and small stores (e.g. REI).

Room Tip: Ask for a bed with a firmer/newer mattress
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  • Stayed July 2013, traveled as a couple
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Helpful?
1 Thank Harvey79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntersville, North Carolina, United States
Level 4 Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 29, 2013

This is a smaller version of Hiltons I have stayed at. The rooms are large and clean, the staff is friendly and there is a nice spa, exercise room, indoor pool and hot tub. I was there for a convention and the meeting and ballrooms were smaller scale like the hotel. The beds and copious pillows made for great sleeping, though you could hear traffic noise on our side since we overlooked Interstate 26. We had a great view of the French Broad River across the interstate. It is located in a Town Center type development that has retail on the first floor and offices and residences above the stores. So, there were a half dozen or more good restaurants, street parking and the hotel shared the center's parking decks. The only downside was that it is 8 miles from downtown Asheville, so you have to drive into town to get the Asheville experience.

Room Tip: Rooms with a river view come with the noise from the Interstate
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  • Stayed July 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank Art R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Asheville Biltmore Park

Property: Hilton Asheville Biltmore Park
Address: 43 Town Square Blvd, Asheville, NC 28803-5060
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Asheville
#2 Green Hotel in Asheville
#3 Business Hotel in Asheville
#4 Romantic Hotel in Asheville
#5 Family Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Asheville Biltmore Park 3.5*
Number of rooms: 165
Official Description (provided by the hotel):
The Hilton Asheville Biltmore Park offers convenience, luxury and affordability. It is also one of the most environmentally sustainable hotels in the country. With a large scale solar hot water heating system, all CFL light bulbs and a fuel-alternative airport shuttle, this is one full service hotel that you can feel good about. Enjoy a meal at our signature restaurant Roux or relax in the on-site Sensibilities Spa. We’re located in Asheville’s newest shopping, dining and entertainment district. ... more   less 
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Also Known As:
Hilton Asheville Biltmore Park Hotel Asheville

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