This is a pricey hotel that was disappointing, at best. it is farther away from downtown Asheville than the staff indicated when we made the reservations. It is in a new, planned community that was established just before the economy tanked four years ago and still has many vacant storefronts and empty condos/apartments. The parking is problematic and the whole place had a surreal, artificial feel to it.
Once we checked into the hotel we discovered a room that was crowded, had only one chair and no luggage rack or place to put our luggage. When we pointed this out to the receptionist, she said she would call housekeeping immediately saying that many of the desk chairs had broken, but they would find us one. When we left 48 hours later, we still had no chair or luggage rack. Further, we were kept awake from midnight til 2:00 A.M. One night by noisy neighbors. There was NO soundproofing between our rooms. If you are a Hilton Honors member, stay at the Doubletree Hotel closer to downtown and the Bilt,ore Estate. It is less expensive and much nicer..
- Official Description (provided by the hotel):
- The Hilton Asheville Biltmore Park offers convenience, luxury and affordability. It is also one of the most environmentally sustainable hotels in the country. With a large scale solar hot water heating system, all CFL light bulbs and a fuel-alternative airport shuttle, this is one full service hotel that you can feel good about. Enjoy a meal at our signature restaurant Roux or relax in the on-site Sensibilities Spa. We’re located in Asheville’s newest shopping, dining and entertainment district. ... more less
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- Also Known As:
- Hilton Asheville Biltmore Park Hotel Asheville