My wife and I booked the hotel for a weekend getaway. When we arrived a bit before early check-in time, we were greeted by an extremely friendly and professional staff from the valet to the front desk. We were informed that our room was not ready, but we would be upgraded to an available room. Normally, this would be code from the front desk to stuff us in any place we would fit. Holy cow, did we get an upgrade! Floor to ceiling windows overlooking the mountains and just enough of the town. Absolutely, one of the best rooms I have ever stayed in. Spacious, clean and quiet; all of the qualities I look for in a room. The view and luxury were bonuses. During our night out I called the concierge and asked to have some flowers and chocolates placed in my room. When we arrived back at the room, I was surprised to see a beautiful bouquet of flowers which included some local varieties. They could have just dropped off the standard roses, but again they went above and beyond. During our stay we had the pleasure of working with the bar staff, wait staff, valets and front desk. If I was stating a new company, these would be employees, I would want on my team.
The hotel is located in a great spot and we were able to walk to everything in downtown. This hotel also has some residences for sale. I would normally not look or consider such a buy, but this stay had me consider such a purchase.
I would love to stay here again. I would recommend this place to any couple on a getaway.
- Official Description (provided by the hotel):
- Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as you explore this unique area! Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! ... more less
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