My husband and I stayed overnight on February 8th, 2014 while visiting our daughter at UNC Asheville. The hotel is close to the city (a block) and is vibrant with plenty of open area space to visit, dine, etc. We appreciated this element by being able to chat to our daughter in the common areas .The room was immaculate with a huge shower. We also appreciated the complimentary underground parking that allowed us to leave our car in a safe place while we walked into the city and back. Every single one of the staff from the front desk, concierge, manager to those maintaining the hotel were genuinely friendly (no corporate scripts) and helpful. The fact that the staff here care and truly appreciate your business stands out from almost every other hotel we've visited (including higher end brands) in a few years. Asheville is a wonderful city to enjoy and we'll be back.
If there's a drawback it's that this chain accepts pets. While it doesn't bother us in most areas, wereally don't care for it in the dining area for hygienic reasons. That said, we knew this ahead of time and understand it is part of the Indigo brand and so cannot complain.
- Official Description (provided by the hotel):
- Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as you explore this unique area! Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! ... more less
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