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“Great hotel with hospitable service - Highly Recommended”

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Hotel Indigo Asheville Downtown
Ranked #20 of 65 Hotels in Asheville
Certificate of Excellence
GreenLeadersGold level
Cincinnati, Ohio
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great hotel with hospitable service - Highly Recommended”
Reviewed May 16, 2013

My husband and I stay at Hotel Indigo on all of our visits to Asheville, NC. We have had a GREAT time on each of our visits. The staff is exceptional in assisting us with our stay and with their recommendations of venues and events happening in the city. Also, the restaurant in the hotel is very good!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InspirationConcierge, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review, May 26, 2013
We so appreciate that you took the time to write us such a fabulous review. At the Hotel Indigo, we tried to stay in tune with the amazing eateries and venues Asheville offers. We look forward to seeing you on your next Asheville adventure!

Warm Wishes,

Jamie Bratcher
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,528 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (418)
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Dubois, WY
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 15, 2013

I would recommend Hotel Indigo without any hesitation. The staff really go out of their way to make you feel welcome, and everyone who works there seems to really like their job. It makes for a very pleasant atmosphere.

The room was clean, well-appointed and had a chic, modern feel. It had huge windows, which I appreciated, as I love natural light. The bed was very comfortable. I felt that it was a great value for the amount I paid.

The location of Hotel Indigo is great-- all of downtown Asheville is a short walk away, and they have parking on site with self-serve and valet options. We will definitely go back for another stay the next time we are in Asheville-- I can't imagine a better value for my money!

  • Stayed May 2013, traveled as a couple
    • Value
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    • Service
Helpful?
2 Thank Hadley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InspirationConcierge, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review, May 26, 2013
Thank you for your glowing review of the wonderful Hotel Indigo Asheville Downtown. We are proud to have provided you with an excellent place to relax during your Asheville vacation. We look forward to seeing you next time!

Warm Regards,

Jamie Bratcher
Hotel Indigo Asheville Downtown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 12, 2013 via mobile

This hotel is lovely, clean, modern, and chic. It has Aveda toiletries, and fun decor, but most of all: a super convenient location so you can walk to all of the restaurants, bars, and shops in downtown Asheville.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StarGypsyRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InspirationConcierge, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review, May 26, 2013
Thank you for this swell review of our beautiful Hotel Indigo in downtown Asheville. We treasure your kind words.

Best Wishes,

Jamie Bratcher
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 12, 2013 via mobile

First time staying in an Indigo....Fantastic!! We had a King corner room, with a fabulous view of Asheville! Room was spacious, and loved the large bathroom. All of the staff was most accommodating ! Great location,walking distance to restaurants shops, etc. I will stay there again.

Stayed May 2013, traveled as a couple
Helpful?
2 Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InspirationConcierge, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review, May 26, 2013
We are delighted to have impressed you enough that you wrote us this charming review! While our downtown Asheville location is ideal, we cherish the passion our employees have for stellar customer service. Thank you for your recognition.

Warm Wishes,

Jamie Bratcher
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kearneysville
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 8, 2013

Hotel Indigo is the place to go. I have been to Asheville 3 going on 4 times and this is the only place I'll ever stay. The staff is extremely nice and it has fantastic views. Right near The Arcade and downtown. It is comfortable and the food isn't half bad.

Room Tip: Request what you want and they can usually hook you up.
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  • Stayed April 2013, traveled with family
    • Value
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Helpful?
3 Thank vacation_bug_14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 8, 2013

Stayed at the Hotel Indigo twice recently on trips to Asheville. On one trip had a corner room with an incredible view of the Blue Ridge Mountains! Rooms are spacious, contemporary with nice finishes. Beds are very comfortable, bathrooms large. Bar/dining area is very simple and basically an extension of the lobby but works fine. Breakfast selections were good for those that like healthy options. Hotel is within a short walk to all of Asheville's great restaurants, bars and shops so just keep your car parked and go enjoy!

Room Tip: Ask for a room with a mountain view - corner room if possible.
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  • Stayed April 2013, traveled on business
    • Value
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Helpful?
1 Thank dls515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burligon
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 7, 2013

Did you ever visit a town for the first time and wished that you had booked a different hotel? This won't happen if you stay at the Indigo. Best hotel we came accross in Asheville. The location is perfect to downtown and has easy highway access. Hotel was very clean and all staff extremely friendly. The bathrooms are great and the room had a great view. Good value for money.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InspirationConcierge, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review, May 26, 2013
Having you as a guest was like winning the lottery! Thank you for taking the time to write us this terrific review. We look forward to your next visit!

Best Wishes,

Jamie Bratcher
Guest Service Manager
jbratcher@hlihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Asheville Downtown

Property: Hotel Indigo Asheville Downtown
Address: 151 Haywood Street, Asheville, NC 28801-2632
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #20 of 65 Hotels in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Asheville Downtown 3.5*
Number of rooms: 115
Official Description (provided by the hotel):
Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as you explore this unique area! Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! ... more   less 
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