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“Great Hotel with Friendly Staff!” 5 of 5 stars
Review of Hotel Indigo Asheville Downtown

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Hotel Indigo Asheville Downtown
Ranked #16 of 60 Hotels in Asheville
Certificate of Excellence
GreenLeadersGold level
Georgetown, Texas
Level Contributor
141 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“Great Hotel with Friendly Staff!”
5 of 5 stars Reviewed January 6, 2013 via mobile

This was our second stay at this property. We had a suite which was large, and comfortable.
The staff are friendly and will help you with any special requests. The hotel is in walking distance to great restaurants and
shopping. Our king bed was comfortable, the shower was large with rotating shower heads. I loved all the windows in the room, even though we didn't face the mountains. Love the k-cup coffee maker! Next time I will book a room with a tub.
Don't miss out on this new, modern, hip hotel in a great location with a staff that exceeds your expectations. We are so looking forward to our next trip! You should too!

Stayed December 2012, traveled as a couple
Helpful?
1 Thank Denise A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (384)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Greensboro, North Carolina, United States
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 6, 2013

We stayed at the Hotel Indigo for a long weekend in January. The lobby staff were friendly and helpful. The hotel is clean, as was our room. A nice hotel overall - the rooms were bright and spacious, bathrooms were clean, and outdoor-themed decor was modern and trendy. The parking lot has tight spaces, but we had no problem finding a spot. I'd definitely go back!

Room Tip: Rooms ending in 07 and 09 are right by the elevator - go for rooms ending in 01 if you can request i...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Cathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 4, 2013

Hotel Indigo was better than we could have hoped for! My boyfriend and I booked two nights for a post-New Year's mid-week getaway to Asheville. Hotel Indigo was the ideal location- walking distance from all of Downtown Asheville, spacious, and reasonably priced. Check-in was quick and easy, and our King room was clean and well stocked. We agreed that it had one of the most comfortable hotel beds we had slept in. The styling is very modern and the decor is fun. It's a great value for the quality. It's the perfect location for exploring Asheville by foot in a comfortable, hip environment.

We hugely enjoyed this first part of our stay- the second part, not quite so much. My boyfriend got food poisoning the night before we were supposed to leave, rendering us unable to head home as planned. The hotel staff was incredibly sensitive and flexible as we holed up for the day. Crystal (front desk receptionist) gave us a late checkout and guaranteed our room for another night, giving us a few hours to plan, as well as some bottles of water. We decided to stay, and ended up ordering room service for dinner. Bryn (room service/bar) went above and beyond, creating a food-poisoning friendly off-the-menu dinner for us (broth, rice, and a Alka-Seltzer thrown in for good measure). We were ready to leave the next morning, thanks in part to the kind and helpful service.

We'll definitely be staying with the Hotel Indigo the next time we're in Asheville, and I highly recommend it to other travelers. It is a great value, a great location, and is expertly staffed. Thanks again to the staff there!!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank kamclean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 4, 2013

We had an excellent stay at Hotel Indigo over New Year's Weekend 2012. Hotel Indigo is pet friendly so our two boston terriers were also able to enjoy their stay. The hotel is within walking distance of downtown. The food was great and the staff helpful and friendly. Our room was on average $260/nt.

Room Tip: Ask for a higher room
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AmyKatherineAB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 3, 2013

Planned a last minute driving trip from New Orleans to Asheville to see the Biltmore at Christmas. Surprisingly, the drive(10 hours) was pleasant for both going and returning home. We didn't feel like spending $400.00 per night at the Grand Bohemian so we opted for a $170 per night rate at the Hotel Indigo. Easy to find, modern and comfortable. Would definitely consider this brand at other locations as well. Good job, hotel Indigo.

Room Tip: We spent a little more on a corner room and enjoyed the panoramic mountain views.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Brimstonekeeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVL-Indigo-AGM, Manager at Hotel Indigo Asheville Downtown, responded to this review, January 23, 2013
Brimstonekeeper,
Thank you for your wonderful review and for staying with us over the holidays. I am so happy that you enjoyed your visit. We would love to see you return and have another chance to help make your Asheville experience special.
Thanks,
Henry Rice, Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 2, 2013

My wife and I decided to go to Asheville on a whim the week before Christmas and were looking to stay downtown. After arriving several hours early we crossed our fingers and hoped for an early check in. Five minutes later we were in our spacious and comfortable room! The hotel has a modern feel with paintings by local artists decorating the lobby. The staff was friendly and helpful and the location is perfect if walking to local restaurants and nightlife. The Biltmore house is also a quick 10 minute drive away. I've already recommended the Indigo to family that is planning a trip to the area.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Barks07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weatherford, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 2, 2013

This hotel was close to the shops/restaurant/bars and very clean and quiet. Staff was helpful. Parking was full the first night, but they allowed us to park out front. We will probably stay there again. Good value.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Regchar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Asheville Downtown

Property: Hotel Indigo Asheville Downtown
Address: 151 Haywood Street, Asheville, NC 28801-2616
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #16 of 60 Hotels in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Asheville Downtown 3.5*
Number of rooms: 115
Official Description (provided by the hotel):
Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as you explore this unique area! Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! ... more   less 
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