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“Brand new hotel....what's not to like?"”
Review of Brookstone Lodge

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Brookstone Lodge
Ranked #36 of 65 Hotels in Asheville
charlotte
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Brand new hotel....what's not to like?"”
Reviewed April 27, 2009

Something to be said for opening weekend at this new hotel located conveniently off I-40 exit 50 in Asheville, NC. I booked this hotel at a reasonable rate for Asheville for 13 families/children for a soccer tournament. This was the first weekend it was fully booked having opened just several weeks prior. No problems were noted by any of these families.

The hotel is directly due south of historic Biltmore Place, which was about 5-10 minutes away. Hotel was conveniently located between 2 professional soccer fields, allowing very easy access to Rt. 40. Restaurants were nearby at the next exits approx 1-2 miles.

Parking is ample. Staff is professional and very friendly and helpful.

Rooms obviously clean and fresh (new!) The only complaint was that the new pillows were over stuffed and hard....Apparently "not broken in yet" as explained to me.

Fluffy comforters, lots of towels, spacious granite counters and shower stall, hair dryer/iron/board, cosmetics included small soap, shampoo/cond. and bath gel. No mouthwash. High speed internet worked perfectly. No extra cost. BEST FRILLS: refridgerator, micro and coffee maker all convenienlty located on a seperate counter. Flat panel TV mounted on the wall added to the spaciousness of the room AND each room had a pull-out sofa which can accommodate 1 adults or 2 small kids.

Hallways were quiet even when kids ran up and down, even the staircases were carpeted which added to the quietness. The only disruption of quiet was the proximity of the hotel to the street. The rooms facing the street on levels 1, 2 and 3 could hear the continuous traffic. This could be drowned out by the in room heat/ac. But still, several light sleepers complained of this noise.

Continental breakfast was abundant and offered mult choices beyond cereal and english muffins. Coffed could be better that Maxwell House. Watery. However, conveniently located 1.5 miles is a Starbucks and a local coffee house. There is a conference room which we used for a minimal fee for a team dinner. Tables were set up w/ table clothers and food was brought in from a local restaurant. The indoor pool was small, considering there were many soccer kids, but on a regular weekend, the pool is appropriate w/ a jacuzzie and small exercise room, bathroom/shower on first floor. Elevator was a little slow but this was going to be adjusted.

There is no laundry room, but a laundry service or 1/2 mile down the road is a laudramat, convenient for stinky soccer things....

Very impressed with the coordination of efforts for a recently opened hotel. There were no flaws. I highly recommend this hotel for ease of location, price, and overall accommodations.

  • Stayed April 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank morbegno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tyler0831, Matthew Mclean general manager at Brookstone Lodge, responded to this review, May 6, 2009
Thank you for your comments and we are are very happy that you enjoyed your stay.We look forward to you coming back to see us.thanks, Matthew McLean General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Brookstone Lodge

Property: Brookstone Lodge
Address: 4 Roberts Rd, Asheville, NC 28803-8613
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Asheville
#20 Family Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Brookstone Lodge 3*
Number of rooms: 73
Official Description (provided by the hotel):
Experience the charm of a mountain lodge just minutes from Biltmore Estate, downtown Asheville, Blue Ridge Parkway, and the area’s finest shopping and dining. Amenities include a complimentary deluxe continental breakfast, indoor pool, wireless internet, fitness center, and much more. Some in-room amenities are 32" flat screen HDTV, granite tub and vanity, microwave, coffee maker, mini-refrigerator, and hair dryer. We are independently owned and operated. AAA-3 diamond rating. ... more   less 
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Also Known As:
Brookstone Hotel Asheville

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