Ive seen a few reviews of this tour and I think they have mistaken this one for some other tours in the area. This one meets at the Sheraton Four Points and is a walking tour, NO bus, NO bookstore, NO plugging area places!!! This tour was VERY good! We were in town for Bele Chere and stayed over one more night to go on a ghost tour and Im glad we picked this one! :) Mike was an amazing story teller. Spoke very well and loud enough to cover any background noise. He took his time and let us take as many pictures as we wanted at every stop, stayed around at the end of the tour to tell us another "creepy" story and just answer questions in general!! He had a lot of information and history about the area. Very personable! Talked to everyone on the tour, just a good friendly guy! There was one lady on the tour that was about to drive everyone nuts! But, he was even patient with her 29 billion questions and constant interruptions!! This is the tour you wanna take folks!! Bring your walking shoes though lol Asheville is hilly!!