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“2 nights at Courtyard in Ashevile”

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Courtyard Asheville
Ranked #40 of 65 Hotels in Asheville
United States
Level Contributor
115 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“2 nights at Courtyard in Ashevile”
Reviewed March 31, 2013 via mobile

Stayed here for 2 nights while on vacation in Asheville. While I wished it was downtown, it was still convenient to the downtown area, and only a 10 minute drive into downtown via Tunnel Road. Did not eat at hotel Bistro but several restaurants close by (there is a Carrabas in the same parking area as hotel, but did not eat there). As a foodie, I ate in the Downtown area, except for breakfast one day at nearby IHOP. Room was fine...some noise from above, but not bad. Only complaint was not enough shampoo for 2 people, and no lotion. Towels were thin, but I heard they are upgrading towels. I am loyal to Marriott, and this is a typical Courtyard property.

Stayed March 2013, traveled as a couple
Helpful?
Thank Traveler1966_MI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackM-GM, General Manager at Courtyard Asheville, responded to this review, April 2, 2013
Thank you for choosing the Courtyard while you were visiting Asheville. We are glad you enjoyed your stay. Had you inquired we would always provide additional shampoo, and lotion as well. We have received our first case of new, heavier towels. When we are all done, our towels will be the same as you would find in a full-service Marriott. We look forward to your return whenever you are in Asheville again.
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240 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Lebanon, Ohio
Level Contributor
116 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed March 19, 2013 via mobile

The good: friendly staff. Typical rooms. Clean. Nice bistro for a relaxing small meal.

The bad: walls in the rooms are paper thin. You can easily hear conversations in neighboring rooms, noise from the halls etc. Towels are thin and minimal. Overall quality of the building is like a cheap budget motel.

Look elsewhere if you want a quiet room.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackM-GM, General Manager at Courtyard Asheville, responded to this review, March 20, 2013
Thank you for staying with us while you were in Asheville. I appreciate the kind words about our staff and the atmosphere about the Bistro. Our current towels, as specified by Marriott are being upgraded to the same towels that you will find in a full service Marriott hotel. These are larger and of a heavier weight. I am sorry that you encountered noise issues while you were here. During our next renovation I hope to address this and to make our rooms more sound proof. Thanks again for choosing the Courtyard by Marriott during your visit to Asheville. It would be our priviledge to provide you with your overnight accommodations the next time you are in town.
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Level Contributor
453 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed March 17, 2013

the staff is very friendly and speak to you every time coming and going, it is located very close to downtown. rooms were clean and plenty of onsite parking. it is located away from traffic noise and recommended for a quite night sleep

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank billreedred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackM-GM, General Manager at Courtyard Asheville, responded to this review, March 19, 2013
Thank you for your kind words about the hotel and especially the staff. It is always nice to get positive feedback from satisfied guests that we are doing what we should be doing! We appreciate you staying with us while in Asheville and look forward to your return.
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Greenville, South Carolina
Level Contributor
196 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 12, 2013 via mobile

The staff was very friendly, pleasant and professional. The room was clean and the hotel seemed to be well maintained. I personally did not care for the mattress, it was hard and the pillows were too flat. While we appreciated the professional service and cleanliness of the hotel, we did not rest well.

Stayed March 2013, traveled as a couple
Helpful?
Thank cMac_OnTheGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackM-GM, General Manager at Courtyard Asheville, responded to this review, March 14, 2013
Thank you for staying with us and your kind words about the hotel. I am sorry that you did not enjoy the mattress or pillows. We are in the process of replacing all of our pillows. Had you let us know that you wanted different pillows, we could have provided them to you. The hardness of the mattress certainly is a personal choice. Whenever we replace them, I will be looking into a "softer" mattress than what we currently have.
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1 review
Reviewed March 6, 2013

I would like to thank Dave for providing an intuitive service during our stay. He's been very polite and helpful. ;-) I wish all the Marriott properties have such a great employees like him. Such a great attitude and since I'm an employee of Marriott, you would never expect that he will treat you like a platinum member. A lot if times when I travel and everytime I check in some front desk employee will not treat you like any other guest just bec they know you are an employee on other Marriott hotel property.
He's awesome and would definitely come back because of how he treat us. Everything else follows. Our room is clean and the guy that works at the bistro is Really nice as well wish I remember his name. Thanks Dave for everything! Will see u again soon! ;-)

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asiantraveler03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackM-GM, General Manager at Courtyard Asheville, responded to this review, March 14, 2013
Thanks for all you kind words about Dave at the Front Desk. The associate in the Bistro is Davin. Your review will be shared with all of our staff. Come back and see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 25, 2013 via mobile

Up on a hilltop adjacent to Carraba's ... Close to shopping. Hotel has wine bar and fresh to order breakfast. Staff friendly and decent gym equipment with clean pool area. Nice retreat for business. Business center quiet and open and hotel comfortable. Rooms are large and modernly decorated.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jonandshelby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westborough, Massachusetts
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 20, 2013

I travel to Ashevile every 5 or 6 weeks and routinely stay here for the past year. Pretty predictable Courtyard experience that has been upgraded to the new Courtyard standards. Staff is very attentive. Never seems overly busy. When I arrive late, there is a very conveinent and good Carraba's (sp?) across the parking lot where the regular bartenders are great. Very easy to get downtown. Probably 1.5 miles? Pool and jacuzzi are great. I occasionally use them. The exercise room is small and disappointing. Other than Carraba's, you have to get in your car to get to anything. Room is very confortable and prices are reasoanble.

If you like the Coiurtyard theme, this will work as it is one of the better ones. If not, then...why are you reading this??

Room Tip: facing front entrance and toward Carraba's. a little quieter,
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Asheville

Property: Courtyard Asheville
Address: 1 Buckstone Pl, Asheville, NC 28805-1807
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Business Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Asheville 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard Asheville Hotel Asheville
Asheville Courtyard
Asheville Marriott

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