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“Dave of front desk is awesome!”

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Courtyard Asheville
Ranked #42 of 63 Hotels in Asheville
1 review
“Dave of front desk is awesome!”
Reviewed March 6, 2013

I would like to thank Dave for providing an intuitive service during our stay. He's been very polite and helpful. ;-) I wish all the Marriott properties have such a great employees like him. Such a great attitude and since I'm an employee of Marriott, you would never expect that he will treat you like a platinum member. A lot if times when I travel and everytime I check in some front desk employee will not treat you like any other guest just bec they know you are an employee on other Marriott hotel property.
He's awesome and would definitely come back because of how he treat us. Everything else follows. Our room is clean and the guy that works at the bistro is Really nice as well wish I remember his name. Thanks Dave for everything! Will see u again soon! ;-)

  • Stayed March 2013
    • Value
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Helpful?
Thank Asiantraveler03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackM-GM, General Manager at Courtyard Asheville, responded to this review, March 14, 2013
Thanks for all you kind words about Dave at the Front Desk. The associate in the Bistro is Davin. Your review will be shared with all of our staff. Come back and see us again!
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239 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Raleigh, North Carolina
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 25, 2013 via mobile

Up on a hilltop adjacent to Carraba's ... Close to shopping. Hotel has wine bar and fresh to order breakfast. Staff friendly and decent gym equipment with clean pool area. Nice retreat for business. Business center quiet and open and hotel comfortable. Rooms are large and modernly decorated.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jonandshelby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westborough, Massachusetts
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 20, 2013

I travel to Ashevile every 5 or 6 weeks and routinely stay here for the past year. Pretty predictable Courtyard experience that has been upgraded to the new Courtyard standards. Staff is very attentive. Never seems overly busy. When I arrive late, there is a very conveinent and good Carraba's (sp?) across the parking lot where the regular bartenders are great. Very easy to get downtown. Probably 1.5 miles? Pool and jacuzzi are great. I occasionally use them. The exercise room is small and disappointing. Other than Carraba's, you have to get in your car to get to anything. Room is very confortable and prices are reasoanble.

If you like the Coiurtyard theme, this will work as it is one of the better ones. If not, then...why are you reading this??

Room Tip: facing front entrance and toward Carraba's. a little quieter,
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  • Stayed October 2012, traveled on business
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Helpful?
Thank Denis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, North Carolina
Level Contributor
158 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed February 7, 2013

The location of the hotel is off the main road so there isn't any traffic noise. It is very close to many restaurants. The hotel was clean and modern looking. The staff were very nice and we got an upgrade to a king jacuzzi room with a balcony. They have a very nice patio area with a gas fire pit.

Room Tip: If you ask for an upgrade you just may get one, never hurts to ask. Higher floor seems to be more q...
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
Thank Pat72012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntersville, North Carolina
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 30, 2013

I am just not a fan of courtyards as i hate the bistro but what a nice staff-so helpful, pleasant and it just makes me want to overlook my hatred of the bistro.
Dave at check-in was a doll, and Davin at the bistro was a delight, and valerie and front desk was nice too.
I also liked that I could walk to dinner from the hotel, that is always awesome so this hotel is a keeper for me!

  • Stayed January 2013, traveled on business
    • Value
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Helpful?
Thank Nance M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackM-GM, General Manager at Courtyard Asheville, responded to this review, January 31, 2013
Thanks for staying with us! Your kind remarks about the staff are greatly appreciated. They will be passed on for all to see. Whenever you have the chance to stay with us again, be sure to give the Bistro a chance. Whatever you have experienced in the past elsewhere should not be the case. We have great speed and service in our Bistro, as we understand the potential drawbacks compared to the former buffet offering. Looking forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 31, 2012

Nice location, walk to good dining options and enjoy an evening cocktail in the lobby lounge prior to bedtime. Decent price, ask for hospital rate if traveling for local hospitals or visiting one. Staff friendly and earn Marriott points. Breakfast not included but made to order and fresh. Starbucks available for purchase.

Room Tip: Always away from elevator
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  • Stayed June 2012, traveled on business
    • Value
    • Location
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Helpful?
Thank jonandshelby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blumenau
Level Contributor
57 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed November 20, 2012

This is a nice hotel for one night on the road. The property is not new but, well conserved. The service is good. Good location, near many restaurants and shopping mall. There is a Carrabas restaurant just a few steps from the lobby. On average but I think I have paid so much for a reasonable Courtyard in a small town.

  • Stayed November 2012, traveled with family
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Helpful?
Thank nuviBlumenau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackM-GM, General Manager at Courtyard Asheville, responded to this review, November 27, 2012
Thank you for staying with us while you were in Asheville. I appreciate your kind remarks about the hotel and the service you received. With regards to the price you paid, thank you for your feedback. We are constantly shopping our competition and keep informed of the demand in the market in order to set our prices accordingly. Prices in general may appear to be higher than you would expect to pay, but they are in line with Asheville's other hotels. We will continue to evaluate our pricing stategy and adjust our rates as needed. Thanks again for staying with us. It would be our priviledge to be able to provide you with your overnight accommodations for future visits to Asheville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Asheville

Property: Courtyard Asheville
Address: 1 Buckstone Pl, Asheville, NC 28805-1807
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Business Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Asheville 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard Asheville Hotel Asheville
Asheville Courtyard
Asheville Marriott

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