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“Clean room, nice people”
Review of Sleep Inn West

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Sleep Inn West
Ranked #16 of 66 Hotels in Asheville
Certificate of Excellence
Yadkinville, North Carolina
Level 5 Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Clean room, nice people”
Reviewed September 2, 2013

The room was smallish but comfortable. The refrigerator was slightly below room temp at the lowest setting. The air conditioner was stupid noisy, but kept the room cool. Needed ear plugs to actually sleep. The breakfast buffet was typical hotel food, not awful, but not great either.
Overall the property appears clean and the room was clean as well. Inexpensive for Asheville, but not downtown either.

I would probably stay there again if I wanted to be out of town.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clay F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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942 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Keymar, MD
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 2, 2013

Easy to find and a good location. The room was very nice and the breakfast was excellent. We liked having a refrigerator in the room.The front desk staff were very friendly and helpful. We stayed for three nights and used it as a home base to do sightseeing. Did a day trip to Gatlinburg and the Blue Ridge parkway, and another day in and around Hendersonville and Dupont State park. Would definitely stay at this hotel again.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel

Helpful?
Thank MarciaD_MD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, September 5, 2013
Marcia, thanks so much for writing a review about your positive experience with us here at Sleep Inn West! We were very glad to have you, and were glad our location was a convenient hub for your journeys in the Blue Ridge/Smoky Mountains!! All our rooms have new appliances like the fridges you mentioned (in addition to coffee makers, flat-screen TV's, microwaves, ironing boards, etc).

We'd love to have you back (remind us about your review when you call to book again!)\

Thanks again!
-Josh, Front Desk Guy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, North Carolina
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 2, 2013 via mobile

Stayed for one night when my boyfriend and I were on a trip to chimney rock, we checked in late and they lady was very helpful let us know the elevator on chimney rock was out, which helped me better prepare for the hike up a billion steps. The room was very clean, I work at a hotel so I'm very nit picky but this hotel was clean, friendly and outstanding overall.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NatalieMarie07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, September 5, 2013
Natalie- Thanks so very much for taking the time to tell others how much you enjoyed your stay with us here at Sleep Inn West! I'm glad we held up to your discerning standards as a hotel professional. Chimney Rock is beautiful but we do make sure to let guests know that the elevators is out. We hope those discount tickets we gave you worked out as well!

Thanks again!
-Josh, Front Desk Guy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
139 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed August 30, 2013

Check in was a breeze, and the lady working the front desk was delightful (I wish I remembered her name). Our room was clean, comfy, and stylish. Parking was good, and it was a short 5 minute drive to The Biltmore Estate. We also found the breakfast to be above average. I would stay here again.

Stayed August 2013, traveled with family
Helpful?
Thank Sumer88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, September 3, 2013
Sumer, Thanks so much for taking the time to write us a review. We hope to make the check-in/check-out process as easy and care-free for guests as possible. We are glad you enjoyed our property's convenient location as well as our clean rooms and free hot breakfast. Give us a holler when you come back to Asheville, we'd love to have you stay with us again.

Thanks,
-Josh, Front Desk Guy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Third Lake IL
Level 5 Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 28, 2013

This spot is about 10 minutes outside of the main areas in Asheville, but conveniently located just off the highway. The room was clean, low priced, and breakfast had what we needed. If you are visiting Asheville by car, this is well worth the savings.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank gem0607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, September 3, 2013
Thanks so much gem, for taking the time to tell folks about your experience with us. We agree that our property is well suited to travelers visiting Asheville by car. From where we are, its easy to get to town and the Biltmore, and easy to get right back on the road if you're driving on I-40 or I-26. We're also happy you were pleased with our clean rooms and friendly rates. We'd love to have you back sometime- take advantage of our direct booking tripadvisor "FUNTRIP" deal for even more savings!

Thanks again,
-Josh, Front Desk Guy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed August 24, 2013

You may have read about this hotel and Josh is a great guy ready to welcome you. Hotel was perfect for our tennis team visiting Asheville! Check em out! Definitely worth the stay!! If you have read any negatives it is people who are unsatisfied wherever they go.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bseewald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, August 26, 2013
Thanks for taking the time to write us a review, Mr. S!! You and your group were incredibly friendly and very fun guests to have here at the hotel. We were happy to have you and sad to see you go. Thank you, most genuinely, for writing such nice things about our work. We take service and cleanliness very seriously.

We would zero, I mean, love to have you all back in the future!

Thanks again,
-Josh
Front Desk Guy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murphy, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 22, 2013

My husband I love to stay here when we go to Asheville. They are always accommodating, have very comfortable beds, extremely reasonable rates, and a perfect location to quickly get where you need to go. They even offered to store our mountain bikes so we wouldn't have to keep them in our room.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mountaineers9495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, August 23, 2013
Thanks so much for taking the time out of your day to write us a review! Here in Western North Carolina there is so much great Mountain Biking and we often have guests with bikes, so we try to accommodate folks to the very best of our ability. We also have an awning that we can set out motorcyclists' bikes under during bad weather.
We are so glad that you enjoyed our rates and level of cleanliness. Our whole housekeeping team is dedicated to providing you and all of our guests with a sparkling clean room to check-in to!

Thanks so much- we hope to see you again!!
-Josh, Front Desk Guy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn West

Property: Sleep Inn West
Address: 1918 Old Haywood Rd, Asheville, NC 28806-1132
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#2 Best Value Hotel in Asheville
#4 Business Hotel in Asheville
#10 Family Hotel in Asheville
#17 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn West 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The Sleep Inn West is conveniently located off Smokey Park Highway, just minutes from the Biltmore Estate, Biltmore Village, the scenic Blue Ridge Parkway and historic downtown Asheville. This Asheville, NC hotel is also just minutes from the University of North Carolina at Asheville. A variety of restaurants, movie theaters, and shopping centers can be found in the surrounding area. The hotel is next door to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. The meeting space can accommodate up to 20 people and is available for most business functions. All spacious guest rooms feature hair dryers, irons and ironing boards, coffee makers, oversized walk-in showers and cable television with free HBO. Non-smoking, handicap accessible and mountain-view rooms are available. ... more   less 
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Also Known As:
Sleep Inn West Hotel Asheville
Sleep Inn Asheville
Asheville Sleep Inn

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