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“Best Hampton Inn by Far”

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Hampton Inn Asheville - Tunnel Road
Ranked #8 of 66 Hotels in Asheville
Certificate of Excellence
Reviewed November 5, 2013

This hotel is amazing. Their service was far better than most full service hotels I have stayed at. They incorporate tons of little touches that really enhance your stay. Their shuttle service is a great added bonus and the staff was over the top accommodating!

  • Stayed: November 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Tiffany C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,114 - 1,120 of 1,522 reviews

Reviewed November 2, 2013

We have been doing a lot of traveling the last 2 months and we stay in Hampton Inns as much as possible. This was one of the best we have stayed in. Everything was the way it should be. Very inviting from the time you walk in the door. The room and bathroom were clean and comfortable. The staff were very pleasant. Tammie at the front desk was very helpful with our questions. We will be staying here whenever we go to Asheville.

Room Tip: Our room was on the second floor facing out the front of the hotel and it gives you a nice view of t...
  • Stayed: October 2013, traveled as a couple
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Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

I booked this hotel based on Tripadvisor reviews. I had requested a room on as high a floor as possible and I should have known things were going wrong when we were allocated a room on the ground floor. Nothing annoys me more than when a simple request is totally ignored, showing a lack of attention to detail or disinterest.
The room we were allocated was not good at all being next to the swimming pool and fitness centre with the only window overlooking the indoor pool. This meant we had to keep the curtains closed all the time else people could see through the net curtains when the lights were on offering zero privacy. There was also noise from the corridors with people going to and from the fitness centre.
The bed was comfortable and the bathroom etc adequate in line with Hampton Inns. There is a shuttle bus service but we didn't use it. I expect a clean bed whenever I visit a hotel so it seemed rather strange that a note was fixed to the bed on our arrival saying 'Duvet covers and sheets are clean for your arrival'.
Check in staff were friendly enough, check out staff were sullen. The breakfast was probably the worst I have experienced with inedible scrambled egg.
The only saving grace for this hotel was the excellent Carrabba's about 200 yards away where we had a great meal.
This hotel was probably the most disappointing of our 3 week tour of the Carolinas, Georgia and Virginia. Sadly I wouldn't recommend it, it simply wasn't for us!

Room Tip: I couldn't recommend this hotel based on our experience
  • Stayed: November 2013, traveled as a couple
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1  Thank Bob1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

We stayed for two nights at this hotel for a wedding weekend in Asheville. The staff were very friendly, the rooms were clean and comfortable. The bed and the bedding were both top notch. Warm without being too heavy. The extra blanket was also helpful, as we like to sleep with the room cool. The only negative I can think of is that the scrambled eggs appeared to be powdered, not fresh. Tea bags are always out, but you would have to get hot water from your room after hours.

  • Stayed: October 2013, traveled with family
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Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

Free shuttle to downtown (less than 5 minutes from the hotel) which was wonderful to not have to find parking on a busy weekend! Front desk staff was great, rooms were exactly what I've come to expect from a Hampton. Only caution - the hotel is on top of a steep driveway, great for peace and quiet, but could be a little scary if there was ice/snow and you were in a 2WD vehicle.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013

Just spent 3 nights at the Hampton Inn and was pleasantly surprised. The front desk associates were very helpful and friendly. Our room was facing the indoor pool which did not give us an actual window to the outside and it was unusual but not too big of an issue. Our king room was big and had a microwave and fridge which was nice! Bed was very comfy and a great selection of TV channels were offered. Breakfast was included with room rate but we only ate there once. Overall it was a nice experience.

Room Tip: If you want a "real" window to the outside, request a room NOT facing the indoor pool.
  • Stayed: October 2013, traveled as a couple
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2  Thank Gingy11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

I chose this hotel based on positive TripAdvisor reviews, and they were all accurate. The hotel is clean, quiet, and pleasant. My mother is German, and cleanliness is very important to her, and this hotel passed her high standards. The shuttle to town was fast and efficient. There is a good family-run restaurant right down the road (just ask the staff) which we enjoyed after a long day of driving. The surroundings are typical strip-mall America, but the prices were much less expensive than in town. This is a very good choice if you are on a road trip, as the parking is very convenient. The staff was great.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Hampton
2  Thank Siglind M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Asheville - Tunnel Road

Address: 204 Tunnel Rd, Asheville, NC 28805-1820
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Asheville
#2 Business Hotel in Asheville
#6 Romantic Hotel in Asheville
Price Range: $141 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Asheville - Tunnel Road 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whatever brings you to wonderful and rare Asheville we're eager to have you stay with us at the Hampton Inn® Asheville-I-240 Tunnel Rd. We are perfectly and conveniently nestled amongst all of Asheville's most popular attractions, including the world famous Biltmore Estate and winery, historic downtown Asheville, and America's most scenic byway--the Blue Ridge Parkway. Once you've arrived at our hotel, you'll enjoy a lot of great amenities waiting for you in your room, including free high-speed internet access in every guest room, handy lap desks, and 32" HD flat-screen televisions. Our recently renovated Perfect Mix Lobby is a perfect marriage of vibrantly blended colors, creating a perfect space to mingle with friends, watch the big game on the oversized HD flat-screen television, or finish up the day's business on plush sofas or the communal table. Our guests also enjoy our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. If you're looking for relaxation, splash down in our newly renovated indoor pool, melt the day's stress away in our whirlpool spa or maintain your healthy lifestyle in our state of the art fitness center featuring all new Precor® equipment. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our Clean and Fresh Hampton Bed™. Come and experience for yourself the splendor of the Blue Ridge Mountains at the newly renovated Hampton Inn® Asheville-I-240 Tunnel Rd. ... more   less 
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Also Known As:
Hampton Inn Tunnel Road Hotel Asheville
Hampton Inn Asheville Tunnel Rd
Asheville Hampton Inn

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