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“Quality at a reasonable price”

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Hampton Inn Asheville - Tunnel Road
Ranked #8 of 66 Hotels in Asheville
Certificate of Excellence
Tampa, Florida
Level 4 Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Quality at a reasonable price”
Reviewed October 11, 2012

Hampton is a Hilton product and it shows. This is really a nice hotel. Although there is no actual restaurant, amenities include a good breakfast in the lobby area and also local transportation - the hotel shuttle will take you into town (2 miles) and pick you up later; your car stays parked. The bedspread is laundered after every checkout! Most hotels hardly ever launder their bedspreads .... I should know, I used to be in the business.

Room Tip: Unbelievably CLEAN !
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  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank gottabgone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, October 28, 2012
Thank you for taking the time to write such a glowing review of our hotel. I really appreciate the compliments on our hotel and our cleanliness. I am glad that you had the opportunity to enjoy our new area shuttle. It is our newest amenity and we love to hear what our guests think about it. Thank you for staying with us! We hope to see you again when your travels bring you to Asheville.


Sincerely,

Andrea Coon
General Manager
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1,497 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
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English first
Naperville, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 10, 2012

We stayed for four nights in late Sept. The location is very convenient to all the major attractions including the downtown area and the Biltmore. They just completed a major renovation and is exceptional for a hampton Inn.
The strongest asset for this Inn is its employees. They are very personable and always have a smile and a greeting for you no matter what time day or night, and this includes housekeeping, desk, or kitchen staff. They have pre-prepared maps for all major destinations in the area as well as restaurant ideas. I would like to give special thanks to Reggie, Laura, Josh, and Edward. Thanks for making our stay in Asheville even more enjoyable.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bb2801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, October 28, 2012
Thank you so much for writing such a glowing review for our hotel. I appreciate your compliments of our team. I am very grateful for the people I work with. They have a genuine love for service. I will be sure to share your kind words with the team and show special recognition to Laura, Reggie and Josh. Thank you for staying with us! We hope to see you again soon!

Sincerely,

Andrea Coon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pgh,pa
Level 6 Contributor
124 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed October 9, 2012

My wife and I just returned from 3 nights at this HI. Great location to go into town, Biltmore and Chimney Rock. Very nice clean rooms, ample breakfast and very helpful staff. Have stayed at quite a few HIs and this is one of the nicer ones. Great choice when visiting this area

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rbross50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, October 28, 2012
Thank you so much for writing such a kind review for our hotel. I am glad that our hotel location was convenient for all of your activities. I appreciate your compliments of our cleanliness, breakfast and team. We love to hear feedback from our guests. Thank you for staying with us. We hope to see you again on your next trip to Asheville.

Sincerely,

Andrea Coon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frisco, Texas
Level 5 Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 4, 2012

We stayed here for several nights, and the hotel was very, very nice in every way! Loved our very spacious room with all the amentities you'd expect and need. Bed was very comfy and the staff very helpful. The breakfast was good with lots of options each morning and plenty of seating area for the guests. The hotel is close to downtown, which was very quaint and cute, lots of shops and restaurants, and very EASY access to the highway for our day trips. Was very pleased with this hotel and location! Would stay here again....

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
Thank MsVic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, October 28, 2012
Thank you for taking the time to write a review for our hotel. I really appreciate the compliments on our breakfast, our beds and our team. I will be sure to share your kind words with the team. Thank you for being our guest while in Asheville. We hope to see you again soon!

Sincerely,

Andrea Coon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Level 6 Contributor
122 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed October 1, 2012

Day before arrival received phone call from Hannah who asked if there was anything that could be done to help. Now that was a first for me at a Hampton Inn. She obliged with some restaurant recommendations and genuine concern and friendliness. She even called again when we checked in.
The only thing resembling a Hampton Inn was the usual HI breakfast. Other than that it was way beyond the usual HI, more like a boutique hotel redo with outstanding interior and room design. Very comfortable and quiet. Good location.
Don't let the HI name fool you. It is much better. The downside is inflated prices on weekends, but hey I guess they can get it. Price seemed fair for what we got, just remember it is not your usual Hampton Inn. We will definitely be back

  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
2 Thank djkeys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, October 28, 2012
Thank you so much for writing such a warm review for our hotel. I am so glad that you found the courtesy calls helpful. We do these in hopes of providing our guests extraordinary service and I appreciate your positive feedback. Thank you for the compliments on our recent renovations. We are very proud of the improvements and are glad that you enjoyed them. Thank you for being our guest! We hope you will stay with us on your next trip to Asheville!


Sincerely,

Andrea Coon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
XENIA
Level 4 Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 29, 2012

Room was nice, our window looked out towards the pool and I thought there would be noise, but it was very quiet. The room was nice and dark for sleeping. Staff was friendly and helpful. The hotel was about 2 miles from the downtown and right across from the mall.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NAVACA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, October 28, 2012
Thank you so much for writing a review for our hotel. I appreciate your kind words about our hotel, location and staff. We hope that you will stay with us again on your next trip to the Asheville area!


Sincerely,

Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Villages, Florida
Level 6 Contributor
149 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed September 27, 2012

Great hotel, good location -- no downtown noise and congestion, but easy access to everywhere. Room was very nice (see pics). They just completed a multi-million dollar renovation and it shows. Lovely, fresh colors and decor throughout. Comfy bed and pillows. Good breakfast with hot and cold items replenished throughout breakfast time. The front desk staff is exceptionally good; very welcoming and willing to help with directions, restaurant suggestions by type, price, and ambiance; areas to visit. Free shuttle to downtown and various locations (but not Biltmore Estate). Sign up for shuttle as soon as you know approximate plans as it does fill up. Alternately, use taxi to downtown (about $10) to avoid trying to find parking.

The hotel does offer some Biltmore packages, so check with them before purchasing tickets to estate.

We would definitely book this hotel again!

  • Stayed September 2012, traveled with friends
    • Value
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Helpful?
4 Thank Julie32159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, October 28, 2012
Thank you so much for writing such a glowing review for our hotel. I appreciate your compliments of our front desk and breakfast teams. I will be sure to share your review with them. I am glad that you had the chance to use our new area shuttle and had a great experience. The pictures you posted are great! Thank you for sharing them with fellow travelers and thank you for being our guest. We hope to see you again soon!

Sincerely,

Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Asheville - Tunnel Road

Property: Hampton Inn Asheville - Tunnel Road
Address: 204 Tunnel Rd, Asheville, NC 28805-1820
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Asheville
#2 Business Hotel in Asheville
#6 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Asheville - Tunnel Road 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whatever brings you to wonderful and rare Asheville we're eager to have you stay with us at the Hampton Inn® Asheville-I-240 Tunnel Rd. We are perfectly and conveniently nestled amongst all of Asheville's most popular attractions, including the world famous Biltmore Estate and winery, historic downtown Asheville, and America's most scenic byway--the Blue Ridge Parkway. Once you've arrived at our hotel, you'll enjoy a lot of great amenities waiting for you in your room, including free high-speed internet access in every guest room, handy lap desks, and 32" HD flat-screen televisions. Our recently renovated Perfect Mix Lobby is a perfect marriage of vibrantly blended colors, creating a perfect space to mingle with friends, watch the big game on the oversized HD flat-screen television, or finish up the day's business on plush sofas or the communal table. Our guests also enjoy our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. If you're looking for relaxation, splash down in our newly renovated indoor pool, melt the day's stress away in our whirlpool spa or maintain your healthy lifestyle in our state of the art fitness center featuring all new Precor® equipment. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our Clean and Fresh Hampton Bed™. Come and experience for yourself the splendor of the Blue Ridge Mountains at the newly renovated Hampton Inn® Asheville-I-240 Tunnel Rd. ... more   less 
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Also Known As:
Hampton Inn Tunnel Road Hotel Asheville
Hampton Inn Asheville Tunnel Rd
Asheville Hampton Inn

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