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All reviewstunnel roadbreakfast staffshuttle serviceindoor poolfree shuttlecomplimentary breakfastfront desk staffthe breakfast areaclean roomscookieswould definitely stay here againwafflesa great stayconvenient locationbiltmore estatevery nice hotelfire pit
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Reviewed August 21, 2012

We stayed for a week in August. Check in was quick and staff friendly and helpful. The room was very clean and the beds were very comfortable. The breakfast was excellent each morning and the breakfast staff accomodating in providing extra food items if requested. We used the shuttle often and the shuttle drivers were all excellent. I would highly recommended this Hampton Inn and look forward to staying again in the future. Special praise and thanks to Reggie, Kenneth and Bo.

  • Stayed: August 2012, traveled with family
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1  Thank NycCarolyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded September 16, 2012

Thank you so much for taking the time to write such a warm review of our hotel. I am very glad that you had such a great stay with us. Thank you for your compliments of the rooms, breakfast and our shuttle. The free local shuttle is our newest amenity and I love hearing feedback from our guests. I will also be sure to share your compliments with Reggie, Kenneth and Bo. They will be delighted with your thanks and praise. Thank you for being our guest. We hope to see you on your next trip to Asheville.


Andrea Coon
General Manager

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Reviewed August 18, 2012

We stayed here for one night in August. The room was fine although somewhat noisy. We were told that there was a shuttle into town, but we drove in anyway and parking was fairly easy. Overall I would stay there again. I've had good experiences with Hampton Inn in a number of places.

  • Stayed: August 2012
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1  Thank Beached56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded August 29, 2012

Thank you so much for taking the time to write a review for our hotel. I hate to hear that your room was noisy during your stay. Feedback from our guests is vital to our success and helps us to prevent the same issues in the future. I would appreciate more information about the noises to hopefully be able to find a solution. We strive to 'wow' every guest who stays with us and I am disappointed that we fell a little short during your stay. We would love another opportunity to serve you during your next trip to Asheville. I would also be happy to personally make your next reservations to ensure that you have a quiet room. Thank you again!


Sincerely,

Andrea Coon
General Manager

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Reviewed August 18, 2012

I would have given this Hampton an excellent rating except for one thing. The noise from the pool was very loud in our room which over looked the pool. Next time we will get a room not facing the pool. Everything else was very good. The breakfast was really good. I will definitely stay here again.

Room Tip: If you want to go to sleep early, get a room away from the pool.
  • Stayed: August 2012, traveled as a couple
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Thank Fltraveler31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded August 29, 2012

Thank you so much for taking the time to write a review for our hotel. I am so sorry that you were disturbed by the noise from the indoor pool. We very strictly enforce the pool hours from 8 am - 10 pm in an effort to minimize the disruption to the guests who have rooms adjoining the pool area. We understand that these rooms do not meet the needs of some of our guests and change guests to other rooms whenever it is brought to our attention. I would love for you to stay with us again on your next trip to the Asheville area. Please feel free to call me when you plan your next visit. I would like to personally make your next reservation. Thank you for being our guest! We hope to see you soon.

Sincerely,

Andrea Coon
General Manager

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Reviewed August 17, 2012

We stayed here for 3 days wile visiting our granddaughter and I just can't say enough about the hotel. It was completely renovated in November and is just beautiful. The staff was so friendly, the lobby was relaxing and the breakfast offered a wide variety. The room was a tad small (319) but we weren't in it that much. The best was the pool and hot tub with a mountain view. Loved it and so did my granddaughter. And the cookies in the afternoon were delicious and a great touch. This was the best Hampton I have ever stayed in.

Stayed: August 2012, traveled with family
2  Thank alpLewes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded August 29, 2012

Thank you so much for writing such a warm review of our hotel. We love hearing such positive reviews from our guests. We are so proud of our recent renovations and I am so glad that you were impressed with them as well. Our pool and spa are the perfect place to relax and I am glad that you and your granddaughter took the time to enjoy it! Thank you for being our guest. We hope to see you again when your travels bring you to Asheville!

Sincerely,

Andrea Coon
General Manager

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Reviewed August 14, 2012

My husband and I stayed here August 5-9; we were extremely pleased with our stay. The hotel is very clean and well kept. The pool and hot tub area were great, and we also enjoyed sitting in the rocking chairs on the patio area at night. The breakfast was good, always well stocked. We took advantage of the hotel shuttle to the downtown area, so that we did not have to worry about finding parking downtown. We called the front desk to make the arrangements, they dropped us off and when we were ready to come back, we just called the front desk and they sent the shuttle to pick up us. Liked having fridge/microwave in room also. We will absolutely stay at this property again.

  • Stayed: August 2012, traveled as a couple
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2  Thank tigercub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded August 29, 2012

Thank you so much for taking the time to write a review for our hotel. I am very glad that you had such a great stay. I appreciate the compliments of our breakfast, pool, spa and patio areas. I am so glad that you had the opportunity to take advantage of our area shuttle. It is our newest amenity and I love hearing feedback from the guests who use it. I will be sure to share your compliments with our team. Thank you for being our guest! We hope to see you again soon!


Sincerely,

Andrea Coon
General Manager

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