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“FABULOUS STAY” 5 of 5 bubbles
Review of Hampton Inn Asheville - Tunnel Road

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Hampton Inn Asheville - Tunnel Road
Ranked #6 of 63 Hotels in Asheville
Certificate of Excellence
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“FABULOUS STAY”
5 of 5 bubbles Reviewed August 6, 2012

This hotel has exteme attention to detail. My wife is very picky, and the hotel exceeded our expectations. They were constantly cleaning and dusting parts of the rooms and lobby that would never be seen by customer eyes. Their dedication is very outstanding! The front desk was very helpful in serving our every need.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank andrew m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, August 15, 2012
Thank you so much for the compliments on our cleanliness and service! We strive to WOW all of our guests and I am thrilled that we reached our goal with you and your wife. I will be sure to share your compliments with the team. Positive feedback from our guests is a great motivator to keep giving it our all. I appreciate the time you took to write a review for us! We hope to see you on your next trip to Asheville!

Andrea Coon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,376 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
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English first
Grove City
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 4, 2012

The hotel is clean and seems new. The beds are comfy and the hotel clerks are friendly and helpful. Patrick and Bland were two of the people at the Asheville Hampton Inn who drove the shuttle that takes you downtown and they were very friendly and fun to chat with on the way.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Shasters P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, August 15, 2012
Thank you for taking the time to write a review for our hotel. We appreciate your loyalty to Hampton and for choosing to stay with us on your trip to Asheville. I am so glad that you enjoyed our area shuttle and will be sure to share your compliments with Bland and Patrick. We hope to see you again soon!


Andrea Coon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
261 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 bubbles Reviewed August 1, 2012 via mobile

Currently staying at the Hampon Inn here on Tunnel Road for a three day stay. Wonderful clean and obviously relatively new accommodations! Great breakfast! The location is within a few miles of downtown Asheville and, of course, The Biltmore Estate. The rooms are larger than usual with in room microwave and refrig. Oh, and there is a shuttle service to any location within 5 miles. I didn't realize there was a pool.

Stayed July 2012, traveled with family
Helpful?
2 Thank Norma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, August 13, 2012
Thank you for taking the time to write a review for our hotel. I am so glad that you enjoyed your stay with us. Thank you for the compliments on our cleanliness and new renovations. We love the additions of the microwaves and refrigerators and are glad to hear you like them as well. I hope you had the opportunity to use our complimentary area shuttle. It is the newest of our amenities and we love the feedback we are getting on it. We are grateful that you chose to stay with us during your trip to Asheville. We hope to see you again soon!

Sincerely,

Andrea Coon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isleta, New Mexico
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 28, 2012

This was by far the best place we stayed in our 2 weeks of hotel rooms as we traveled from New Mexico and back. The staff went above & beyond any expectations. The rooms were beautiful and the beds were the most comfortable I've ever slept in. The pool and fitness center were well maintained. It is in a convenient location with beautiful views of the Smoky Mountains. If you are traveling in or through Asheville, this is THE place to stay!!!!!

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Stacie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, August 13, 2012
Wow! Thank you so much for such a great review. Thank you for your compliments of the team. They are a great group of people and I feel very fortunate to work with them. I will be sure to share your review during a morning "huddle". I am so glad that you enjoyed our beds and the pool and fitness area. Thank you very much for being our guest! We hope you will stay with us again soon.

Sincerely,

Andrea Coon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 28, 2012

I highly recommend this recently renovated hotel. Great location. Staff was very friendly and accomodating. Beds were extremely comfortable!! The room was spacious and very comfortable. Hotel was very clean and quiet. They offer a free shuttle to downtown which is very convenient. Price was slightly higher than expected but we got our money's worth. Breakfast is provided which is always a plus. We would stay there again!

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Karin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, August 13, 2012
Thank you so much for taking the time to write such a glowing review of our hotel! Thank you for your compliments of our team. I will be sure to share your review with them. We are so proud of our improvements and are very glad you liked them. I am glad that you got the opportunity to take advantage of our new area shuttle service. This is our newest amenity and we love the value it adds to staying with us. Thank you for being our guest! We hope to see you again soon.

Sincerely,

Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 26, 2012

this recently renovated hampton inn was the perfect hotel for our girls' getaway! the friendly & personal service, free shuttle downtown, free high speed internet & free breakfast were all huge hits. the fresh baked cookies by the front desk didn't hurt either ;) even though it's a bit pricey, the rooms were extremely clean and the beds were very comfortable. and overall with everything combined, i think it was a great value. i also found the location convenient if you're visiting the biltmore & downtown. can't recommend this place enough!

  • Stayed July 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rbm79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, August 13, 2012
Thank you so much for taking the time to write such a warm review of our hotel and for choosing us for your girls' getaway! I am so glad that you got to enjoy most of our amenities. The complimentary local shuttle is our newest amenity and hearing feedback from our guests is very important to us. I am so glad that you enjoyed your stay with us. We hope to see you again soon!

Sincerely,

Andrea Coon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia
Level Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed July 17, 2012

I stayed here while on vacation in Ashville, NC. The facilities are very modern and staff were friendly. The only small negative I had was limited seating area for breakfast so plan accordingly. I would stay here again.

  • Stayed July 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Creengr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, August 13, 2012
Thank you so much for taking the time to write a review for our hotel. I am glad that you enjoyed your time with us. We appreciate feedback from our guests as it gives us opportunities to create better experiences. Our breakfast seating area can get crowded at peak times in the mornings. On future visits I would recommend seating at our indoor pool area. The pool patio just off of the pool is also a great place to enjoy the morning air. These places are well kept secrets. Well, I guess they were anyway. I hope that you will give us another opportunity to serve you when you are in the Asheville area.

Sincerely,

Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Asheville - Tunnel Road

Property: Hampton Inn Asheville - Tunnel Road
Address: 204 Tunnel Rd, Asheville, NC 28805-1820
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Asheville
#2 Business Hotel in Asheville
#6 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Asheville - Tunnel Road 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whatever brings you to wonderful and rare Asheville we're eager to have you stay with us at the Hampton Inn® Asheville-I-240 Tunnel Rd. We are perfectly and conveniently nestled amongst all of Asheville's most popular attractions, including the world famous Biltmore Estate and winery, historic downtown Asheville, and America's most scenic byway--the Blue Ridge Parkway. Once you've arrived at our hotel, you'll enjoy a lot of great amenities waiting for you in your room, including free high-speed internet access in every guest room, handy lap desks, and 32" HD flat-screen televisions. Our recently renovated Perfect Mix Lobby is a perfect marriage of vibrantly blended colors, creating a perfect space to mingle with friends, watch the big game on the oversized HD flat-screen television, or finish up the day's business on plush sofas or the communal table. Our guests also enjoy our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. If you're looking for relaxation, splash down in our newly renovated indoor pool, melt the day's stress away in our whirlpool spa or maintain your healthy lifestyle in our state of the art fitness center featuring all new Precor® equipment. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our Clean and Fresh Hampton Bed™. Come and experience for yourself the splendor of the Blue Ridge Mountains at the newly renovated Hampton Inn® Asheville-I-240 Tunnel Rd. ... more   less 
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Also Known As:
Hampton Inn Tunnel Road Hotel Asheville
Hampton Inn Asheville Tunnel Rd
Asheville Hampton Inn

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