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“great place”

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Hampton Inn Asheville - Tunnel Road
Ranked #8 of 66 Hotels in Asheville
Certificate of Excellence
Washington DC, District of Columbia
Level 4 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“great place”
Reviewed June 17, 2012

the staff were very nice - the hotel smelled like fresh paint and looked to be a fairly new place.

  • Stayed May 2012, traveled as a couple
    • Value
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Helpful?
2 Thank littlegirltree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, June 19, 2012
Thank you so much for taking the time to write a review! I appreciate your compliments of our staff and our new rooms! We hope to have another opportunity to serve you on your next trip to the Asheville area!

Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,498 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (209)
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English first
Tooele, Utah, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 16, 2012

I am writing this review about the fantastic and exceptional stay we had at the Hampton Inn Tunnel Road. It all started with Kayla at the Front Desk, she was awesome with friendliness and customer service. Then we met Andrea Coon, the General Manager, she went out of her way to my Nephew TJ Burns in his quest to film hotel elevators for his web site and to make him feel welcome. This outstanding customer service sets the example for all Hampton Inns and will keep me using Hampton Inn as my hotel of choice. Thanks again! Wendell Williams room 402

  • Stayed June 2012, traveled with family
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Helpful?
1 Thank Brenda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin, Tennessee
Level 6 Contributor
205 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed June 11, 2012

Hampton Inn is always a favorite when i travel with the family. This one is exceptional, not only the usuals amenities, pool, gym & of course the breakfast on the house but the staff is well trained and very courtuous paying attention to details and of course have plenty of suggestions to fill your days with family fun. I like the location because it is minutes away from everything and easy access to the main road. The rooms are big and very comfortable. This one will be our place to stay when in the area!

  • Stayed June 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Francois A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, June 14, 2012
Thank you for being loyal to Hampton and for taking the time to write such a warm review. I am glad that you got to enjoy the pool, gym and breakfast while you were here. Thank you so much for the compliments of our team. I am proud of the team we have and the detail they put into serving the great people that stay with us. Thank you for being our guest. We hope to see you soon!

Andrea Coon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 30, 2012

I love the Hilton Family of Hotels, I just do. This particular Hampton Inn was the best and I compare all other Hilton Family Hotels to this one. The beds were dreamy, the spacious bathroom had plenty of hot water and the towels were plush and inviting. The hotel had recently been remodeled and it was sparkling. The amenities and staff were outstanding! They even brought us a handy menu for a food delivery service that will bring you nearly any type of meal to your room. We had a long trip across the state of NC that day, and this place was just what we needed to relax. I hope I get a chance to stay here again!

  • Stayed June 2011, traveled as a couple
    • Value
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Helpful?
2 Thank FanofPaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, June 14, 2012
Thank you so much for taking the time to write such a warm review for our hotel. Thank you for being loyal to the Hilton family. We know that there are a lot of choices out there and we appreciate you choosing us. We love to hear feedback from our guests about our renovations and are thrilled that you like the improvements. Thank you for all of the compliments about the room and our team! We hope to see you again when you come to the Asheville area!


Andrea Coon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
N. Weymouth, MA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 23, 2012

Myself and my daughter's family spent 3 restful nights at this Hotel. The accommodations were above and beyond our expectations. They thought of everything. Ours needs with my 5month grandson were met. The staff was welcoming and helpful with any questions we had, helping us procure tickets to the Biltmore House and Gardens, a wonderful two day event. Not only were the tickets less for our having stayed there, we didn't have to wait in the long lines to purchase them.
Enjoying the ample breakfast buffet together was a wonderful way to start our day, something tasty for all palates. All in all, we highly recommend this beautifully renovated Hampton Inn

  • Stayed May 2012, traveled with family
    • Value
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Helpful?
1 Thank Margaret S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, June 14, 2012
Thank you so much for taking the time to write such a glowing review for our hotel. I am so glad that you got to spend quality time with your family during breakfast and at Biltmore. Biltmore is such a magical place. Thank you so much for your compliments of our team and our hotel. I work with a great group of people and we are honored to serve guests like you and your family. Thank you for being our guest! We hope to see you when your plans bring you back to Asheville.


Andrea Coon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dartmouth, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 22, 2012

My wife, 5 month old son, and I had a pleasant weekend stay in Asheville last weekend. It was our third trip to our favorite city in Western NC, but our first stay at the Hampton Inn on Tunnel Road. This hotel just went through a complete remodeling project and we found it to be immaculately clean. Our room had a very comfortable king size bed with quality linens. We appreciated the clean, modern, and safe playpen for our son that the hotel provided. I was able to get some work done on the desk in our room and their high speed wireless internet connection was simple to log into.
One of the premiere attractions in Asheville is the Biltmore House and we purchased our tickets at the front desk of the hotel. Not only did we save time by avoiding the ticket line at the Biltmore property, we saved money on two-day passes. We spent two mornings on the property (first touring the home, then the expansive gardens) and, in my opinion, that is the ideal way to explore the property.
What really separated this hotel from so many others my wife and I have visited was the staff. For example, the housekeeper saw my family leave our room for the elevator and offered to clean our room out of order if we were returning for my son's (and wife's ;-) ) afternoon nap. The breakfast attendants and the staff at the front desk were equally as accommodating.
I would recommend this hotel to a friend, and it will be my first choice when we return to Asheville.

  • Stayed May 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, June 14, 2012
Thank you so much for taking the time to write such a glowing review for our hotel. I am glad that you enjoyed our renovations. We are so excited about the improvements and love to hear feedback from our guests. Thank you for your warm compliments of our team. It makes me very proud to hear such positive remarks. Thank you again! We hope to see you again soon!


Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 22, 2012

My wife and I love Hampton Inn and we try to stay in them every chance we get. Had yet another great experience, just wish it was closer to the Biltmore!

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brad C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, June 14, 2012
Thank you so much for taking the time to write a review for our hotel. Thank you for being loyal to Hampton and for giving us the opportunity to serve you. I am glad that you had a great experience with us. We hope to see you on your next trip to Asheville!

Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Asheville - Tunnel Road

Property: Hampton Inn Asheville - Tunnel Road
Address: 204 Tunnel Rd, Asheville, NC 28805-1820
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Asheville
#2 Family Hotel in Asheville
#6 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Asheville - Tunnel Road 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whatever brings you to wonderful and rare Asheville we're eager to have you stay with us at the Hampton Inn® Asheville-I-240 Tunnel Rd. We are perfectly and conveniently nestled amongst all of Asheville's most popular attractions, including the world famous Biltmore Estate and winery, historic downtown Asheville, and America's most scenic byway--the Blue Ridge Parkway. Once you've arrived at our hotel, you'll enjoy a lot of great amenities waiting for you in your room, including free high-speed internet access in every guest room, handy lap desks, and 32" HD flat-screen televisions. Our recently renovated Perfect Mix Lobby is a perfect marriage of vibrantly blended colors, creating a perfect space to mingle with friends, watch the big game on the oversized HD flat-screen television, or finish up the day's business on plush sofas or the communal table. Our guests also enjoy our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. If you're looking for relaxation, splash down in our newly renovated indoor pool, melt the day's stress away in our whirlpool spa or maintain your healthy lifestyle in our state of the art fitness center featuring all new Precor® equipment. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our Clean and Fresh Hampton Bed™. Come and experience for yourself the splendor of the Blue Ridge Mountains at the newly renovated Hampton Inn® Asheville-I-240 Tunnel Rd. ... more   less 
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Also Known As:
Hampton Inn Tunnel Road Hotel Asheville
Hampton Inn Asheville Tunnel Rd
Asheville Hampton Inn

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