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“Great, clean room. Friendly staff.”

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Hampton Inn Asheville - Tunnel Road
Ranked #8 of 66 Hotels in Asheville
Certificate of Excellence
Reviewed August 14, 2011

Stayed here one night. Upon our arrival around 9 pm, there were yummy, complimentary cookies at the front desk for guests as they checked in - a nice touch for wary travelers. My two-year old especially enjoyed those! Maybe that's what kept her up?! They were also kind enough to give us a complimentary milk at that late hour. The room was spotless and every staff person was extremely friendly. The breakfast was good, quite varied. We'd hoped to get something downtown, but everything was very pricey which surprised me. The Hampton Inn was a more economical way to go and it's only 3 miles from downtown. Would definitely stay here again.

  • Stayed: August 2011, traveled with family
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Thank memela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded August 17, 2011

Thank you for writing such a warm review. I am thrilled that you and your daughter enjoyed the cookies! I will be sure to share your compliments with our team. We hope to have the opportunity to serve you again soon!

Andrea Coon
General Manager

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1,511 - 1,517 of 1,585 reviews

Reviewed August 11, 2011

Conveniently located for the many tourist venues in Asheville, NC,this Hampton Inn lived up to all the usual expectations. The room and sleeping comfort and quiet surroundings were perfect for our 5 day visit. Employees were friendly and helpful. Our one disappointment is the breakfast. We find this to be the case at most Hampton Inns lately. The offerings are not up to the standards they once had. Also, closing access to breakfast at the dot of 10 AM even if you are a few feet away is irritating. Still we stay at Hampton Inns wherever we go and enjoy using the HH points for free lodgings.

Room Tip: Online seems to be the luckiest reservation route
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  • Stayed: July 2011, traveled as a couple
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Thank Lindazo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded August 17, 2011

Thank you so much for taking the time to write a review for our hotel. I am glad that you enjoyed your stay with us and will share your compliments with our staff. I am sorry to hear that you were disappointed with our breakfast offerings. We strive to offer a variety of items that will exceed our guest's expectations and I apologize that we fell short during your visit. Thank you for bringing your concerns to my attention. It is through feedback from valuable guests like you that give us the opportunity to improve. We hope you will give us another opportunity to serve you when you are in Asheville.

Andrea Coon
General Manager

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Reviewed July 17, 2011

I would give FIVE stars (out of 5) to the Hampton Inn in Asheville on Tunnel Rd. It was the best hotel experience we have ever had. They made us feel like family. The hotel was clean and they provided a satisfying breakfast. The staff was extremely friendly and provided for all of our needs. We stayed for 5 nights and if we visit Asheville again, we will stay here. We would definitely recommend this hotel. Enjoy!!

  • Stayed: July 2011, traveled as a couple
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2  Thank CBMRich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded July 19, 2011

Thank you so much for taking time to write such a warm reveiw. I will be sure to share it with the staff. I am thrilled that you had such a great experience at our hotel and enjoyed our breakfast and our team. We hope that you come to visit with us again soon!

Sincerely,

Andrea Coon
General Manager

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Reviewed July 4, 2011

I was traveling through what began as a one night stay became a 5 night stay. The front desk staff were warm and friendly. They gave me step by step directions where ever I wanted to go. They helped me to find things to do. My room was beautiful and spotless breakfast was nice and the hostess was very kind. I even got free entertainment I locked my keys in the room and at check in was told the keys are gold if you lock the keys in the room you have to sing and dance to get a duplicate to get back in. So Billy had me sing and dance but she was kind enough to join in. I will never forget my stay and will definatly return WONDERFUL STAFF GREAT STAY

  • Stayed: June 2011, traveled solo
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1  Thank SarahWalters94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded July 11, 2011

Thank you so much for taking the time to write a review of our hotel. I am glad that you enjoyed Billie's entertainment at the front desk. I am thrilled that you had such a great stay. We would love another opportunity to serve you during your next trip to Asheville.

Sincerely,

Andrea Coon
General Manager

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Reviewed June 16, 2011

We stayed here for one night during a long road trip. We usually stay at Marriotts but this hotel had a better rate than the Courtyard. The front desk staff was excellent, very willing to help. The room was large with a comfortable king bed, easy chair w/ottoman, desk, and a dresser with 3 drawers. Not alot of closet space. No mini fridge. There was alot of vanity space in the bathroom. The strange thing about the room was that one side had a small window and then just blank wall space. It seemed to be missing something. The free breakfast in the morning was good. There was peach nectar which I loved. All in all, we were pleasantly surprised. This is not a super deluxe place but it is a comfortable place to stay.

  • Stayed: June 2011, traveled as a couple
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2  Thank fernh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded July 11, 2011

Thank you so much for taking the time to write a review of our hotel. I am glad that you enjoyed our breakfast and the room. We will be getting microwaves and refrigerators in our renovation that will start later this year. We would love another opportunity to serve you during your next trip to Asheville.

Sincerely,

Andrea Coon
General Manager

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Reviewed June 14, 2011

Extremly helpful staff, nice indoor pool area, convenient to downtown, shopping, highways,
large (free) breakfast area and comfortable bedding.

  • Stayed: June 2011, traveled on business
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1  Thank vanurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded July 11, 2011

Thank you for taking the time to write a review of our hotel. Thank you for your warm comments regarding the staff. I am glad that you enjoyed our breakfast, indoor pool and convenient location. We would love to have you as our guest during your next trip to Asheville and hope to see you soon.

Sincerely,

Andrea Coon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2011

Normal, average hampton, rooms need outlets to plug in electronics, but staff very friendly and manager is obviously very responsive behind the scenes.

  • Stayed: April 2011
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1  Thank SeanPsyD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded July 11, 2011

Thank you for taking the time to write a review of our hotel. Thank you for your warm comments regarding the staff and management. We love to hear feedback from our guests. During our room renovations later this year all of our new lighting will have outlets to eliminate the issue of too few electrical outlets. We would love to have you as our guest during your next trip to Asheville.

Sincerely,

Andrea Coon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Asheville - Tunnel Road

Address: 204 Tunnel Rd, Asheville, NC 28805-1820
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Asheville
#2 Family Hotel in Asheville
#6 Romantic Hotel in Asheville
Price Range: $97 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Asheville - Tunnel Road 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whatever brings you to wonderful and rare Asheville we're eager to have you stay with us at the Hampton Inn® Asheville-I-240 Tunnel Rd. We are perfectly and conveniently nestled amongst all of Asheville's most popular attractions, including the world famous Biltmore Estate and winery, historic downtown Asheville, and America's most scenic byway--the Blue Ridge Parkway. Once you've arrived at our hotel, you'll enjoy a lot of great amenities waiting for you in your room, including free high-speed internet access in every guest room, handy lap desks, and 32" HD flat-screen televisions. Our recently renovated Perfect Mix Lobby is a perfect marriage of vibrantly blended colors, creating a perfect space to mingle with friends, watch the big game on the oversized HD flat-screen television, or finish up the day's business on plush sofas or the communal table. Our guests also enjoy our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. If you're looking for relaxation, splash down in our newly renovated indoor pool, melt the day's stress away in our whirlpool spa or maintain your healthy lifestyle in our state of the art fitness center featuring all new Precor® equipment. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our Clean and Fresh Hampton Bed™. Come and experience for yourself the splendor of the Blue Ridge Mountains at the newly renovated Hampton Inn® Asheville-I-240 Tunnel Rd. ... more   less 
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Also Known As:
Hampton Inn Tunnel Road Hotel Asheville
Hampton Inn Asheville Tunnel Rd
Asheville Hampton Inn

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