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Hampton.com
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Sleep Inn Asheville - Biltmore West(Asheville)(Great Value!)
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Booking.com
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Hotel Indigo Asheville Downtown(Asheville)(Great Value!)
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Holiday Inn Express Asheville(Asheville)(Great Value!)
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Clarion Inn Biltmore Village(Asheville)(Great Value!)
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Best Western Asheville Tunnel Road(Asheville)(Great Value!)
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Residences at Biltmore(Asheville)(Great Value!)
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The Omni Grove Park Inn(Asheville)
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1,640 - 1,645 of 1,704 reviews
Reviewed March 28, 2011

The newly renovated lobby and breakfast area are done in great style! The entire staff could not have been more helpful and courteous in pointing out the places not to miss and giving me great restaurant reviews on healthy eating. The rooms were very spacious and the beds were great, as was the bathroom lighting for makeup. Cookies are great and the coffee bar is always freshly brewed. I would like hard-boiled eggs but that was the only thing lacking in the breakfast-it was always quickly replenished. I just can't say enough good things about the staff and the hotel's cleanliness-we usually stay at B&B's but we felt the friendliness of one at this Hampton!!!!

  • Stayed: March 2011, traveled as a couple
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1  Thank cohan_diane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded March 29, 2011

I am thrilled that you love our lobby renovations. We are very proud of our new look and new space but knowing that our guests love it is what really matters most to us. I will share your warm comments with our staff. They always love to get good feedback. Thank you for allowing us the opportunity to serve you during your trip to Asheville. We would love to see you again soon!

Sincerely,

Andrea Behrens - Coon
General Manager

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Reviewed March 18, 2011

I came to Asheville for a Tourism Meeting - most colleagues stayed at a local resort. Our team stayed here at the Hampton Inn. Even though the lobby was being remodeled the rooms were very clean and nice. The staff was thoughtful as well.

  • Stayed: March 2011, traveled on business
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1  Thank MasterCheif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded March 29, 2011

Thank you for staying with us during your trip to Asheville. I am glad that you had a great experience with us. Our lobby renovations are complete and I am sure that you will love the new look and the spacious breakfast area. We hope that you will give us the opportunity to serve you again when you return to the Asheville area.

Sincerely,

Andrea Behrens-Coon
General Manager

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Reviewed February 27, 2011

The staff were extremely friendly. The room and bathroom were spotless, but the beds and pillows were not comfortable. The lobby was under renovation, which we knew when we booked the room. They did a good job of serving the normal Hampton breakfast in the extremely small temporary space. The location is convenient to the Biltmore Estate and downtown Asheville, but ingress and egress can be a little tricky.

When we checked out, the desk worker asked how our stay was. I told her, "It was okay, but the beds were not comfortable." She said our room (507) had new beds, and that she would make a note of my comment. Even if the beds were new, they were not very comfortable. The beds and pillows were not up to the standards of other Hampton Inns we have visited. My wife also noticed a smoke smell in the non-smoking room; perhaps the room had been converted from a smoking room.

Overall, this location didn't live up to Hampton's marketing of 100% satisfaction. Next time we're in Asheville, we'll stay elsewhere.

  • Stayed: February 2011, traveled as a couple
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Thank goose1011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2010

Very nice hotel with friendly staff. Will stay here again. Very clean and comfortable.

  • Stayed: August 2010, traveled as a couple
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1  Thank letsgo1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded March 29, 2011

Thank you so much for staying with us during your trip to Asheville. I am glad that you had a great experience and hope that you will visit us again soon.


Sincerely,

Andrea Behrens-Coon
General Manager

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Reviewed November 23, 2010

Traveling through town on road trip with family, had good one night stay. Fairly standard to good Hampton, with clean rooms, hot and cold breakfast items included in the price. Hotel was very crowded the day we were there. Though it was not very clear while waited in line for the small elevator, there actually is another elevator in the "back" of the building that was much less crowded. Breakfast was crowded but well stocked and re-filled, with very pleasant staff member. No guest laundry available (at least when we were there this summer). Pool looked nice, but didn't use.

  • Stayed: June 2010, traveled with family
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1  Thank VacaBird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AshevilleHamptonGM2, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this reviewResponded November 30, 2010

Thank you so much for taking the time to write a review. I will be sure to share your warm compliments with our staff. We hope that we will have the opportunity to serve you during your next trip to the Asheville area.

Andrea Behrens-Coon
General Manager

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