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“Good stay for the price”

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Comfort Inn Biltmore West
Ranked #26 of 65 Hotels in Asheville
Certificate of Excellence
wi
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good stay for the price”
Reviewed February 29, 2008

We stayed two nights (Wednesday, Thursday) at this hotel while in town from Wisconsin for a concert at the Thomas Wolfe Auditorium. Check in was fine, but even though the staff saw we were from Wisconsin, they didn't seem too welcoming. No offering directions or even a simple "feel free to ask if you have any questions". Just "here's your key, you're room # ___."

I think we had two double beds. They were pretty small. Room smelled (slightly) of cigarette smoke. Rooms looked worn, but for $64/night (after taxes, with AAA), I can't complain too much. It did the trick and was clean. Can't really give much of an opinion on the continental breakfast, we got down to the lobby area 1/2 hour before breakfast ended and there were only 2 sad looking donuts left.

The hotel is a short drive from downtown and nearby attractions, but there isn't much right by the hotel except for a Cracker Barrel next door and a Burger King across the street.

Stayed February 2008
Helpful?
Thank cubsfan72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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295 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
DC Area
1 review
Reviewed February 5, 2008

Friendly staff. Basic room. Good price. Reasonably quiet. Comfortable bed. Great location near 240 and 40 and 19/23.

We reserved a non-smoking room, and was given one on the 3rd floor (the top floor), close to the elevator, but not too close as to hear it. For some reason, the hallway smelled heavily of cigarette smoke and that smell worked its way in to our non-smoking room on the 2nd of two nights.

Also, one of the heating control knobs was loose (it rotated fully but was not supposed to), so you had to make a guess as to the proper setting. First we had it on the AC setting -- in winter!

The refrigerator made a quiet but very annoying rhythmic clanking sound, so we unplugged it and the problem was solved.

On a positive note, we slept late and kept the do-not-disturb sign up the entire time, and the staff respected this.

We have stayed at this hotel several times before. We might look into another hotel next time to see if we can find one without a smoky hallway.

  • Stayed February 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank themoorez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed January 24, 2008

This is a perfectly normal Comfort Inn. No charm, but a step up from Motel 6. We found the lowest price ($49.95/night) by calling directly & booking with AAA discount. Rooms are clean and not brand new or worn out. For some reason our room had no clock in it. The pay-per-view system is odd: you have to pick up the phone & press a series of numbers in order to see what movies are available - kind of cumbersome. Also, the front desk staff is very neutral - not friendly (no "hello" or "goodbye" as you come & go throughout the day) The only negitive encounter we had was when my wife tried to get a muffin at 9:35am. The muffins were still out, but breakfast was over & my wife asked nice if she could still take one & the clerk wasn't particularly nice about it. ALSO on both nights we were there the night desk staff sat in chairs in the lobby area & talked with friends loudly, and blasted the large screen TV - ALL NIGHT LONG. We had to ask then to keep it down as our room was close to the front. So ask for a room away from the front desk. Like most motels of this kind, its just of the interstate, sandwiched next to a million chain business (with construction happening right behind) and you cant really walk anywhere from here - but Cracker Barrel which is a few feet away and open till 10pm (11 on weekends). For the price we paid we got exactly what we expected.

  • Liked — Price vs. location ratio
  • Disliked — Location a bit far from the sights
  • Stayed January 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank BIGMACjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, SC
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 21, 2008

Stayed in Asheville over a weekend when my wife and I found ourselves without kids for the weekend. The darling teens were on a field trip, so we took advantage and headed to the mountains for a weekend getaway.

The Comfort Inn West is a great value. It is clean and comfortable, with ample sized rooms. Rooms featured a tiny fridge and microwave; bathrooms have a coffee maker and blow dryer.

Breakfast was good. Highlights were decent danishes and a waffle maker. Get there well before the 9:30AM cut-off, as the efficient staff begins the clean up process promptly.

While I didn't take advantage of the in room Internet service, I did use the Business Center, (which consists of a desk, a PC with Internet access and a printer), to visit TA to help with restaurant choices. The Business Center was more than adequate for my purpose.

The staff was friendly and helpful, down to the housekeeping folks, who ran to push the elevator button for me while my hands were full. We overslept on check-out day...the staff was gracious and told us to take our time. We checked-out at noon instead of the standard 11:00AM without the slightest hassle.

Hint: Visit the Choice Hotels Website www.choicehotels.com for the best rate. Select "Internet Users Rate" in the search box, you'll save 10% over the best rates you'll find at any of the travel sites.

Excellent over-all two-star experience.

  • Stayed January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank allenzachary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 21, 2007

i found this hotel to be clean and comfortable. i would definately recommend this to anyone who is looking for a comfortable place to stay in asheville. the breakfast was a nice touch, especially the waffle maker. this is not the marriott, so don't expect a marriott, nor is it "new"...but it is an above average comfort inn.

  • Stayed December 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank traveldaydream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, NC
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed December 12, 2007

This was a very comfortable hotel. Just 10 minutes away from Biltmore, this property was a convenient base for the trip. The hotel was very clean, quiet, and nicely decorated. Had four pillow per room, plus a decent tv. Their continental breakfast was fabulous - everything from boiled eggs to cereal; even had a make-your-own waffle. Everybody's favorite. Staff was very friendly and helpful. It has an outdoor pool that was closed for the winter. Definitely would recommend this property.

  • Liked — very clean; close to Biltmore
  • Disliked — nothing
  • Stayed December 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank NCTraveller08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
88 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed September 21, 2007

I have stayed at this hotel many times. The staff is always friendly, my rooms have been clean and comfortable and they have a pretty decent breakfast. The location is very convenient to a variety of restaurants too.

Stayed August 2007
Helpful?
1 Thank rocknrun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Biltmore West

Property: Comfort Inn Biltmore West
Address: 15 Crowell Rd, Asheville, NC 28806-1143
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Asheville
#24 Romantic Hotel in Asheville
#27 Business Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Biltmore West 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Newly renovated as of 2014 - ALL BRAND NEW ROOMS!!! Newest renovated property in Asheville! Rate includes free delicious hot breakfast. Located just minutes from the Biltmore Estate and Historic Downtown Asheville. Close to Blue Ridge Parkway, UNCA, WNC Ag. Center and Asheville Airport. We are in close proximity to everything around Asheville and the beautiful Western Carolina Mountains. Several restaurants, movie theaters, local breweries, music venues and shopping centers can be found in the surrounding area. Within walking distance to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. Every room also has spacious work desks and free high speed wi-fi. All rooms offer great value and include fridge, microwave, coffee maker, hair dryer, iron and ironing board, full HD LCD TV's with HBO. Our rooms have 1 king bed or 2 queen beds, king suites available. We also have handicap accessible king rooms. On-site fitness center, guest laundry and seasonal outdoor pool. ... more   less 
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Also Known As:
Comfort Inn West Hotel Asheville
Comfort Inn Asheville
Asheville Comfort Inn

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